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Radisson Cartagena Ocean Pavillion Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Cartagena Ocean Pavillion Hotel

Suite, 2 Bedrooms, Non Smoking, Ocean View | View from room
On the beach, beach towels, beach bar
Outdoor pool, open 7:30 AM to 8:00 PM, free cabanas, sun loungers
Junior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    3 min walk
  • Las Americas International Convention Center
    9 min walk
  • Marbella Beach
    7 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    10 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

  • 926 sq ft
  • Sleeps 5
  • 1 Queen Bed

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About this property

Radisson Cartagena Ocean Pavillion Hotel

4.5-star hotel in La Boquilla
At Radisson Cartagena Ocean Pavillion Hotel, hit the beach, dine onsite at Palenques, or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Radisson Cartagena Ocean Pavillion Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 11326 square feet (1052 square meters) include a conference center. This luxury hotel also offers a children's pool, a rooftop terrace, and spa services. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Radisson Cartagena Ocean Pavillion Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:30 AM.
Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.
Lobby Bar Tambora - Onsite bar. Open daily.
Solarium Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Tambora
  • Palenques
  • Sal Marina Beach Bar
  • Solarium Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (11,326 square feet of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1011 reviews" "
Rating 8 - Good. 265 out of 1011 reviews" "
Rating 6 - Okay. 74 out of 1011 reviews" "
Rating 4 - Poor. 30 out of 1011 reviews" "
Rating 2 - Terrible. 33 out of 1011 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nyree

Stayed 2 nights in Aug 2024

10/10 Excellent

Mervyl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality around.
My stay here was awesome. What I love most about this place is the staff. Especially from the restaurant. The kind of attention I received there when traveling with my wife and 2 year old was one of a kind. Everyone was so welcoming and I truly miss it already.
View from our 1st room.
View from the 2nd.
Stayed 7 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela Maritza

Traveled with family
Liked: Cleanliness, amenities
Very friendly and amazing people
Stayed 4 nights in Jul 2024

8/10 Good

Magda Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Editorial

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like all facilities. And we can walk by the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice for families, very close to the beach.
Stayed 2 nights in Aug 2024

8/10 Good

Antonio, Bal Harbour

Great staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy every day at Radisson. The people and Service were great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvaro

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Property conditions & facilities
An amazing room with great view to the sea. Hotel with excellent staff very friendly
Stayed 3 nights in Jul 2024

8/10 Good

NEKESA, NEW CARROLLTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Radisson was a good hotel selection for my birthday trip to Cartagena. The staff was very friendly, helpful, and approachable. Check in and out was a smooth and easy process. The breakfast selection was good and filling. On my birthday, they surprised me with a special treat. I believe they upgraded my room in which I was very pleased and thankful for. The only thing that I didn’t like was there was a particular faint odor in the room that didn’t seem to go away. Other than that, we had a blast!
Stayed 5 nights in Jul 2024

2/10 Terrible

tariq

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
Reception people not cooperative and price is very high
Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for everything you want on the beach!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Nestor

Stayed 2 nights in Jul 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, property conditions & facilities, room comfort
Right on the Beach
Great Hotel right on beach. Friendly and profesional staff. Got suite upgrade for being Hotels.com gold!
Stayed 5 nights in Jun 2024

10/10 Excellent

Dasun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Blaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Marcelo, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 5 nights in Jun 2024

8/10 Good

Viorica

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, very attentive. Good and breakfast is excellent. Will definitely recommend and stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Atef

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and helpful. Thank you Miguel, Johnnys and all front desk staff for making my stay wonderful. I totally recommend this hotel.
Stayed 2 nights in Jun 2024