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Radisson Cartagena Ocean Pavillion Hotel

4.5 star property

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Photo gallery for Radisson Cartagena Ocean Pavillion Hotel

Suite, 2 Bedrooms, Non Smoking, Ocean View | View from room
Outdoor pool, open 7:30 AM to 8:00 PM, sun loungers, lifeguards on site
On the beach, beach towels, beach bar
Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | View from room
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪3 min walk‬
  • Las Americas International Convention Center
    ‪9 min walk‬
  • Marbella Beach
    ‪7 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

  • 926 sq ft
  • Sleeps 5
  • 1 Queen Bed

Similar properties

Exterior

Hilton Cartagena

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1020)
The price is $155
All taxes and fees included in total
Hilton Cartagena

About this property

Radisson Cartagena Ocean Pavillion Hotel

4.5-star hotel in La Boquilla
At Radisson Cartagena Ocean Pavillion Hotel, hit the beach, dine onsite at Palenques, or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Radisson Cartagena Ocean Pavillion Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 11326 square feet (1052 square meters) include a conference center. This luxury hotel also offers a children's pool, spa services, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Radisson Cartagena Ocean Pavillion Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:30 AM.
Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.
Lobby Bar Tambora - Onsite bar. Open daily.
Solarium Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Tambora
  • Palenques
  • Sal Marina Beach Bar
  • Solarium Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference center (11,326 square feet of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1012 reviews
Rating 8 - Good. 252 out of 1012 reviews
Rating 6 - Okay. 70 out of 1012 reviews
Rating 4 - Poor. 31 out of 1012 reviews
Rating 2 - Terrible. 33 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Anthony

Stayed 7 nights in Nov 2024

10/10 Excellent

ISAIAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una excelente atención, lo recomiendo 👌
Stayed 3 nights in Dec 2024

6/10 Okay

Erik, Madison

Traveled with family
Liked: Cleanliness, staff & service
The hotel doesn’t make good use of the beach. You have to rent plastic chairs from unaffiliated people that charge an obnoxious amount for really poor lounges and chairs. No beach service from the hotel either for drinks or food. I booked a two bedroom suite that was marketed as the top floor; however, this was not the case. There are 3 more floors above that aren’t part of the hotel. It was also ocean front but I looked right onto a roof of another hotel building. The lights in one of the bedrooms would not turn off. I notified the hotel multiple times, but ended up having to take the ceiling lights apart to disable the electricity after 3 days of asking for help. Finally, the suite didn't have a kitchen, just a table and not even a microwave.
Stayed 6 nights in Nov 2024

2/10 Terrible

Brittany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no lock on the door. You lost my bags, no hot water, black mold in vents.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bertina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing 10/10
Stayed 3 nights in Oct 2024

4/10 Poor

Elias

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in urgent need of renovation, as the facilities feel outdated. While the staff is exceptionally friendly and made the stay enjoyable, the breakfast fell below Colombia’s usual standards. I would not recommend this hotel until it undergoes renovations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos A., JACKSON HGTS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, very clean, friendly staff. Professional treatment, good food and overall a big thanks a lot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yenny

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach and breakfast!
Stayed 4 nights in Oct 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel close to the beach. Quick cab/uber in to central district. Friendly staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Luz Angelica Hernandez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Oct 2024

10/10 Excellent

Crawford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience,
Stayed 6 nights in Sep 2024

8/10 Good

Ahmed Aly Mohamed

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in our room wasn’t working properly and we reported twice however it was not fix. Thanks.
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very nice and clean hotel. Great location. Rooms were clean and bed was very comfortable. The Concierge Ms. Mendez was extremely helpful and polite. Would strongly recommend the Radisson in Cartagena.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelwntes muy buen servicio staff agradable y servicual
Stayed 2 nights in Sep 2024

2/10 Terrible

eric, winter park

Stayed 3 nights in Aug 2024

8/10 Good

Domingo

Traveled with partner
Liked: Cleanliness
El personal y el reto recibido superrrrr
Stayed 3 nights in Sep 2024

10/10 Excellent

R H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. I had stayed in another hotel the first 3 days of my trip in the Boca Grande area. This made it very convenient for restaurants and shopping . This hotel has a few drug store for an emergency, but the lack of options makes it a little difficult to find restaurants unless you eat at the hotel or you take a taxi or Uber to drive back to the city. The room was nice but many of the rooms don’t have a direct view to the ocean. They offered me to switch to a room with a balcony which was nice they offered. Besides that, the pool was nice and you can walk to the beach which very nice. Nice place.
Stayed 4 nights in Sep 2024

8/10 Good

Nyree

Stayed 2 nights in Aug 2024

10/10 Excellent

Mervyl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality around.
My stay here was awesome. What I love most about this place is the staff. Especially from the restaurant. The kind of attention I received there when traveling with my wife and 2 year old was one of a kind. Everyone was so welcoming and I truly miss it already.
View from our 1st room.
View from the 2nd.
Stayed 7 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela Maritza

Traveled with family
Liked: Cleanliness, amenities
Very friendly and amazing people
Stayed 4 nights in Jul 2024

8/10 Good

Magda Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Editorial

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like all facilities. And we can walk by the beach.
Stayed 6 nights in Aug 2024