*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Sonesta Hotel Cartagena features 3 outdoor swimming pools, an outdoor tennis court, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2293 square feet (213 square meters) include a conference center. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in June 2022.
Sonesta Hotel Cartagena is a smoke-free property.
- Daily
- Number of outdoor pools - 3
- Elevator
- Fitness facilities
- Number of bars/lounges - 2
- Number of poolside bars - 2
- 24-hour front desk
- Conference space
- Free breakfast
- Business center
- Meeting rooms
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Swimming pool
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 213
- Terrace
- Luggage storage
- Free buffet breakfast
- ATM/banking
- Number of restaurants - 2
- 24-hour business center
- Concierge services
- Conference space size (feet) - 2293
- Conference center
- Snack bar/deli
- Banquet hall
- Pool umbrellas
- Outdoor tennis courts - 1
- Laundry facilities
- Total number of rooms - 152
- 24-hour fitness facilities
- Number of floors - 12
- Number of buildings/towers - 2
- Wedding services
- Airport transportation (surcharge)
- Lifeguard on site
- Garden
- Tennis on site
Family Friendly Amenities
- Number of outdoor pools - 3
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
Room Amenities
Sonesta Hotel Cartagena offers 152 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Minibar
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Shower only
- In-room safe (laptop compatible)
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 42
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner.
Restaurante Enso - Onsite restaurant. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: COP 40 per room (roundtrip)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: COP 90000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for COP 90000.0 per night.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.
Hotel Names
- Sonesta Cartagena
- Sonesta Hotel Cartagena
- Sonesta Hotel Cartagena Hotel
- Sonesta Hotel Cartagena Cartagena
- Sonesta Hotel Cartagena Hotel Cartagena
Hotel Reviews
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