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Sophia Hotel

4.0 star property

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Photo gallery for Sophia Hotel

Terrace/patio
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Junior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Reception
Suite, 1 King Bed, Terrace | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • Walls of Cartagena
    ‪2 min walk‬
  • Clock Tower
    ‪3 min walk‬
  • Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Superior Room, 1 Queen Bed

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 204 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace

  • 1184 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Double Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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$195 nightly
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All taxes and fees included in total
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About this property

Sophia Hotel

4-star hotel in Cartagena Walled City
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a business center, and a meeting room.
Sophia Hotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, a library, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Sophia Hotel has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10 AM.
Sophia Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for COP 100000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Sophia Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 456 out of 559 reviews
Rating 8 - Good. 71 out of 559 reviews
Rating 6 - Okay. 21 out of 559 reviews
Rating 4 - Poor. 3 out of 559 reviews
Rating 2 - Terrible. 8 out of 559 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Minawattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location and very safe
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful roof top, delicious breakfast, comfortable room and bed, awesome staff. Would definitely come back.
Stayed 5 nights in Feb 2025

8/10 Good

Kiara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofia hotel was nice and staff was great. There are some things that in my opinion could be improved such as the breakfast options and the music on the patio. The hotel caters to foreigners and doesn’t embrace the Colombian culture although it’s in a great area. They play a lot of house music and it was a little annoying because you visit Colombia for their music and culture. The breakfast options were limited compared to the 5 hotels we visited prior in Colombia. The area is nice but not enjoyable because there’s always someone asking for money. Out of all the places visited the people in Cartagena was the less friendliest. While I understand the patio is open to the public, I believe the people who stay there should be treated respectfully. On the first night we went up with a complimentary ticket and the staff seem annoyed with our presence . Before he ask if he could help us he ask if we were staying there or not.
Stayed 2 nights in Feb 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2025

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast we great.
Stayed 7 nights in Jan 2025

8/10 Good

LENIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, near everything in the walled city! Staff is very friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel stay there a few times staff great highly recommend it
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is extremely extraordinary. We love it!!! But no only that. People really care about making you feel great. Love all
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia, Coral Gables

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, rooftop was amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia hotel was an amazing hotel from the staff at the front desk to the bartender at the rooftop bar and the team that kept our room clean and well stocked. If you are looking to stay at an amazing place in Cartagena this hotel is definitely a must. Great job Sophia and Thank your staff for making this place amazing!
Stayed 3 nights in Jan 2025

2/10 Terrible

Hector

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is in desperate need of remodeling, rooms are dark and old and there was no hot wayer
Stayed 2 nights in Jan 2025

8/10 Good

Josué

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El hotel es muy bonit y limpio por dentro. En las fotos ofrecen una piscina qué no es piscina ya no tiene profundidad. En las habitaciones entra un poco el ruido de las habitaciones de al lado. El staff es muy amable. El elevador huele a aceite
Stayed 4 nights in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Hordur

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Pasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything and i felt safe
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Catherin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia Hotel was the ideal stay in Cartagena. Conveniently located to several restaurants, museums, and the dock for travel to the islands around Cartagena. The staff were helpful and polite, and I felt comfortable staying alone and walking alone in the area, even at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kanisha

Traveled with partner
Liked: Cleanliness, staff & service
Great location! Excellent friendly staff! Would stay there again for sure.
Stayed 6 nights in Dec 2024

8/10 Good

Nicholas William

Liked: Amenities
Sophia Hotel was a great hotel, all the staff were amazing and I will be back to stay there again
Stayed 5 nights in Dec 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff, great bkfst. Nice rooms. Excellent location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gaston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

6/10 Okay

Andriy

Liked: Staff & service
Stayed 4 nights in Nov 2024