2/10 Terrible
Richard
Business traveler
Feb 28, 2025
Disliked: Cleanliness, property conditions & facilities
Richard
Stayed 16 nights in Feb 2025
Aparthotel
Sunno Beach by Encanto Rentals
2.5 star property
Choose dates to view prices
Photo gallery for Sunno Beach by Encanto Rentals
Reviews
6.46.4 out of 10
Popular amenities
- Pool
- Barbecue grill
- Kitchen
- Laundry
- Parking included
- Outdoor Space
Explore the area
Calle 22 # 10-96, Cartagena, Bolivar, 130002
- Las Americas International Convention Center2 min walk
- La Boquilla Beach3 min walk
- Clock Tower9 min drive
- Cartagena (CTG-Rafael Núñez Intl.)3 min drive
Room options
View all photos for Family Apartment
Family Apartment
- 904 sq ft
- 2 bedrooms
- Beach view
- Sleeps 6
- 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
View all photos for Superior Apartment
Superior Apartment
- 1119 sq ft
- 3 bedrooms
- 2 bathrooms
- Sea view
- Sleeps 8
- 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed
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About this property
Sunno Beach by Encanto Rentals
Aparthotel in La Boquilla
Guests at this beach aparthotel will appreciate convenient onsite amenities such as gas grills and a picnic area. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, an oven, a microwave, and a dishwasher.
Sunno Beach by Encanto Rentals offers 72 air-conditioned accommodations with coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms.
Recreational amenities at the aparthotel include an outdoor pool and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sunno Beach by Encanto Rentals features an outdoor pool and a steam room. This beach aparthotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Onsite covered self parking is complimentary. A total renovation of this property was completed in January 2024.
Sunno Beach by Encanto Rentals is a smoke-free property.
Languages
English, Spanish
Property amenities
Beach
- White sand beach (direct access)
Pool/Spa
- Lifeguards
- Outdoor pool
- Pool gate
- Pool umbrellas
- Steam room
Internet
- Available in the apartment: Free WiFi
Parking and transportation
- Onsite parking available only on request
- Free secured, covered self parking on site
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Family friendly
- Pool gate
Kitchen
- Blender
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Freezer
- Full-sized refrigerator/freezer
- Microwave
- Oven
- Paper towels
Bedrooms
- 2 bedrooms
- Bedsheets provided
Bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Living spaces
- Communal living room
- Separate sitting area
Entertainment
- 50-inch smart TV
- TV in common areas
Outdoor areas
- Balcony
- Gas grill
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Rooftop terrace
Laundry
- Laundry facilities
Comfort
- Air conditioning
Pets
- Service animals only (pets not allowed)
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 3 accessible parking spaces
- Doorbell and phone notification
- Elevator (60 inch wide door)
- Front entrance ramp
- Tile flooring in room
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk (25 inches high)
- Smoking not allowed
Services and conveniences
- 24-hour front desk
- Luggage storage
- Multilingual staff
- Porter/bellhop
Location highlights
- In the mountains
- In the suburbs
- Near the bay
Things to do
- Fishing nearby
- Snorkeling nearby
- Windsurfing nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 1 building
- 16 floors
- 72 units
- Built in 2024
- Cleaning products are eco-friendly
- Gated community
- Individual decor
- Individual furnishings
- Renovated - January 2024
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's To be Provided mobile app before check-in
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: COP 200000 per accommodation, per stay
- Cleaning fee: COP 79900 per accommodation, per stay
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 186509
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to noon
Property is also known as
Sunno Beach by Encanto Rentals Cartagena
Sunno Beach by Encanto Rentals Aparthotel
Sunno Beach by Encanto Rentals Aparthotel Cartagena
Sunno Beach by Encanto Rentals Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 5 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
7.6/10
Cleanliness
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Melany
Traveled with family and small children
Jan 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect except for the mattresses they were too hard and we couldn't rest well but otherwise Mauricio's attention was wonderful
Melany
Stayed 4 nights in Jan 2025
10/10 Excellent
Krystal
Traveled with group
Sep 26, 2024
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff was helpful and friendly. We really enjoyed our stay. We loved the balcony views. Easy check-in and out.
Krystal
Stayed 4 nights in Sep 2024
8/10 Good
thomas
Apr 22, 2024
Liked: Cleanliness
NO HOT WATER
No hot water I asked about it they said it’s in the contract they don’t provide hot water.
thomas
Stayed 5 nights in Apr 2024
2/10 Terrible
Christian
Business traveler
Sep 22, 2024
Disliked: Amenities, room comfort
Imposible la comunicación con el administrador o anfitrión,
No hay recepción en donde te solucionen los problemas
Se daño la llave de ingreso y dure casi una hora por fuera de la habitación, en la portería no dan soluciones ni alternativas, dicen que todo es con em administrador de la habitación quien nunca contestó.
No lo recomiendo
Christian
Stayed 2 nights in Sep 2024