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Townhouse Boutique Hotel

4.0 star property

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2 outdoor pools
2 outdoor pools
Exterior
Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Segunda Baillo No 36-88, Cartagena, Bolivar, 130001
  • Clock Tower
    ‪4 min walk‬
  • Walls of Cartagena
    ‪6 min walk‬
  • Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View

Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Penthouse, 2 Bedrooms, Private Pool

Deluxe Penthouse, 2 Bedrooms, Private Pool | Premium bedding, minibar, in-room safe, desk

Deluxe Penthouse, 2 Bedrooms, Private Pool

  • 550 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 500 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property

Voilá Centro Histórico

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (561)
The price is $215
per night
$215 total
includes taxes & fees
Mar 24 - Mar 25
Voilá Centro Histórico

About this property

Townhouse Boutique Hotel

4-star hotel in Cartagena Walled City
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
Townhouse Boutique Hotel offers 10 accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool.
Townhouse Boutique Hotel features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Townhouse Boutique Hotel has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 8:00 AM and noon and on weekends between 8:00 AM and 11:00 AM.
Members Only - This theme restaurant specializes in sushi and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Townhouse Rooftop - This tapas bar serves brunch, lunch, and dinner. Open daily.
Members Only - This coffee shop serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available 8:00 AM to noon on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Members Only
  • Members Only
  • Townhouse Rooftop

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
24-hour pool access
Only registered guests are allowed in the guestrooms

Property is also known as

Townhouse Boutique Hotel Cartagena
Townhouse Boutique Cartagena
Townhouse Boutique
Townhouse Boutique Hotel Hotel
Townhouse Boutique Hotel Cartagena
Townhouse Boutique Hotel Hotel Cartagena

Townhouse Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 288 reviews
Rating 8 - Good. 31 out of 288 reviews
Rating 6 - Okay. 16 out of 288 reviews
Rating 4 - Poor. 6 out of 288 reviews
Rating 2 - Terrible. 10 out of 288 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Staff were very kind and accommodating. Room was spacious and clean. However I had a room on the second floor near the elevator (204). It was VERY loud due to the bar downstairs as well as the hall/elevator. It was also dark/no sunlight.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill, denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, room and food. Excellent vibe, fabulous meals and staff that made us feel welcome!
Stayed 1 night in Nov 2024

10/10 Excellent

Jill, denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, our room was fabulous & all our food was outstanding. Super fun vibe, I absolutely would recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to all places of interest, food, shopping and tours. Staff were accommodating, helpful, friendly, and welcoming. State of the art room. Good food and drinks. Comfortable beds and clean overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Imani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly, if you’re going to Cartagena, I HIGHLY recommend townhouse boutique hotel. There’s literally nowhere else I would consider staying. Unfortunately, due to weather we weren’t able to experience their sister hotel which also has raving reviews on here but hopefully I will be able to the next trip around. The staff here is literally incomparable to any other place I’ve stayed and I’m not just saying that to say it. So sad to leave, but excited to return to Cartagena and Townhouse for sure!!! The staff do an excellent job of making you feel like you belong. I specifically want to shoutout Jorman— he was an absolutely amazing concierge. No matter how many questions we asked or help that was needed, Jorman was there within seconds to help us even when we thought he may be annoyed lol He always had a bright smile on his face which made us feel super comfortable. Aldo was also another staff member that made us feel super special. He recommended the best food to eat at the restaurant and connected with us, again making us feel like we belonged in Cartagena. Jessica was literally the best server I’ve had in a restaurant setting ever in life. From her sweet smile to her ability to know what we needed for breakfast or lunch, she was literally AMAZING!
Stayed 4 nights in Nov 2024

10/10 Excellent

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was SO AMAZING I didn’t want to come back home. The complimentary breakfast was AWESOME, fresh and delicious. The staff was extra caring, the rooftop was amazing, the location was excellent. I cannot have enough adjectives to describe how great of a time I had there.. they also have a sister hotel with private beach in an island 20 minutes away which is to die for.. if I could give 100 stars, I would!!! Love love LOVED IT!! ❤️❤️❤️
Stayed 4 nights in Oct 2024

10/10 Excellent

Fernanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience. Staff is super helpful and ready to accommodate any requests.
Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 6 nights in Oct 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerome

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time at the Townhouse, and needless to say we love staying here. We were a group of 8 celebrating a friend’s birthday and we all had a great time. The staff is like a family and service is top notch. The rooftop is great fun. We also took advantage of a boat trip to the Rosarios arranged by the hotel, and it was a great experience!
Stayed 4 nights in Oct 2024

10/10 Excellent

Aichatou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the experience! Great breakfast on the rooftop. Fantastic view and ambiance. Dinner menu was not extensive but everything tasted delicious, we enjoyed the regional specialties that gave a taste of Cartagena's culinary heritage. Staff was exceptional. From check-in to check-out, they were pro-active, friendly, professional, and eager to assist. Easy communication via Whatsapp. Location is ideal for exploring Cartagena. It’s conveniently situated near all major attractions, shopping, and dining options. The only negative point: noise level and poor soundproofing. Not ideal if youre a light sleeper. I would highly recommend it to anyone visiting Cartagena.
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel, friendly staff and access to beach club.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 4 nights in Aug 2024

10/10 Excellent

Carolina

Traveled with partner
Liked: Amenities
Excellent stay great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Danni

Stayed 1 night in Aug 2024

10/10 Excellent

Nakosi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and speedy service. The waitress at the rooftop bar was very nice and the WhatsApp room service was very convenient. It was one of the more high tech hotels in Cartagena walled city
Stayed 2 nights in Jul 2024

8/10 Good

Ana Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. Has a nice pop/ modern vibe. The staff was very helpful and very attractive. Location was great! Walking distance to shops and attractions. I will definitely recommended to friends and family. Ana.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pejvak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Our room was amazing. Centrally located and fairly well insulated from the noise outside. The messaging was clear and hilarious. Loved the forward thinking in room set up and in care of the customer with text ordering. Response was very quick and amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing. I would most definitely recommend and stay there again.
Stayed 5 nights in Jul 2024

2/10 Terrible

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We arrived at 11 pm, and the receptionist insisted that I check in online by uploading my credit card and passport. I was uncomfortable uploading these documents to the hotel website, but I was told it was the only option if I wanted to stay at the hotel. Since I had paid in advance, I would lose my money if I didn't comply. The receptionist was rude and offered no other options. I submitted a review through Expedia after checking in but did not receive any response. We returned to Cartagena a few days later after our trip to Barranquilla and stayed at Hotel Marques. The experience was a big difference, much more pleasant.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel not clean air conditioning keep turned off at night..the reception both there name MARIA not helpful at you i was in front asking questions about air conditioning why keep cutting off she not evening gove attention to me ...i saw here she keep playing with her phone
Stayed 4 nights in Jun 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2024

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely hotel in heart of the tourist area. Very nice, friendy staff. Clean rooms with charming paintings on the walls and doors. A restored old colonial building. A/c worked well (a must in a very hot, humid climate) and muffled any outside noise. I will go bak and stay there again.
Stayed 3 nights in Feb 2024