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Hotel Voilá Centro Histórico

4.0 star property

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Photo gallery for Hotel Voilá Centro Histórico

Front of property
Restaurant
View from room
Exterior
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$358
Jan 13 - Jan 14, 2026

Explore the area

View in a map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished

Standard Double Room

8.4 out of 10
Very good
(30 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Grand Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 262 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | In-room safe, individually decorated, individually furnished

Design Double Room

7.6 out of 10
Good
(4 reviews)
  • 283 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 253 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

  • 292 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Voilá Centro Histórico

4-star hotel in Cartagena Walled City
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Voilá Centro Histórico offers 35 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Hotel Voilá Centro Histórico features 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. A total renovation of this property was completed in June 2022.

Hotel Voilá Centro Histórico has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Hotel Voilá Centro Histórico has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 250000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Hotel Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 530 out of 744 reviews
Rating 8 - Good. 137 out of 744 reviews
Rating 6 - Okay. 46 out of 744 reviews
Rating 4 - Poor. 18 out of 744 reviews
Rating 2 - Terrible. 13 out of 744 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daymaris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing litte hotel in the middle of the historic city. Extra clean and amazing service. I definitely recommend it.
Stayed 2 nights in Sep 2025

8/10 Good

Veronica

Stayed 3 nights in Sep 2025

10/10 Excellent

Waluana

Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel was clean. The hotel is super convenient if you trying to stay in the area of all the action.
Stayed 3 nights in Sep 2025

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the action. Staff was very friendly. Biggest opportunity was the pool.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOSE

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent - I didn’t have any issues with the staff or the room. I would definitely stay here again. Most if not all tourists spots are at walking distance. One small comment the hotel is not white from the exterior- it’s currently painted gray.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, cordial and attempted to made your live better, helping you all the time and for all you need i'm really happy with the place
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose Juan, santo domingo

Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Maria Eugenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and always ready to answer our questions. Hotel lobby and rooms were clean and comfortable. Rooftop view is an extra perk!! Definitely recommended ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Sep 2025

10/10 Excellent

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra, WATERLOO

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable
Stayed 5 nights in Aug 2025

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan, Mari, Wendy, Gabriel and Ronald customer service on point. Air conditioning worked excellent. Clean! We did not have the chance to use the jacuzzi or pool Needs to be up graded.
Stayed 5 nights in Aug 2025

8/10 Good

Nya

Stayed 1 night in Aug 2025

8/10 Good

Nya

Liked: Cleanliness, staff & service, property conditions & facilities
It’s center city inside the walls safe to walk and eat and shop for sure near everything less then 5 mile walk to gestamani which was great we Uber there and walked back perfect place to catch a tour bus if that’s you thing close enough to Boca grande to catch a boat to an island
Stayed 4 nights in Aug 2025

8/10 Good

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Excellent location! Friendly staff!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kimate, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a central area
Stayed 2 nights in Jul 2025

10/10 Excellent

gerard

Stayed 4 nights in Aug 2025

10/10 Excellent

MARTIN ALONSO SANCHEZ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleno corazón del centro historico! Definitivo vuelvo de nuevo!
Stayed 5 nights in Jul 2025

8/10 Good

martin, Menifee

Stayed 1 night in Aug 2025

10/10 Excellent

DINESH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy stay Clean, service
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good. Location is excellent. It reminds me of being in New Orleans when you stand on the balcony looking at the movement of the people below. Steps away from Torre Reloj. Tons of restaurants, money exchange places, and shops around. To change your money, walk out the front door, turn left, pass the small cafe, then the money exchange place is there on your left (has a great rate). People party at night so ask for ear plugs if you need them. Didn’t bother us, we slept well. They do have hot water unlike what others said. You have to move the shower handle to the left and then it gets hot. The best part of this hotel is the staff. They are kind, helpful, and attentive.
Stayed 5 nights in Jul 2025

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Jul 2025

10/10 Excellent

Man Minh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room and location
Stayed 3 nights in Jul 2025