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Hotel Voilá Centro Histórico

4.0 star property

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Photo gallery for Hotel Voilá Centro Histórico

Classic hotel facade with symmetrical balconies and an arched entrance.
Enjoy a tranquil retreat with a balcony offering a round table and two chairs amidst lush greenery.
Relax on the rooftop terrace with a hot tub and lounge chairs, taking in the breathtaking views of the city and the nearby mosque.
Enjoy meals in this dining area with a wooden table and wicker chairs.
Two large beds with white linens and multiple pillows, a wooden desk, and a decorative plant create a comfortable space.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
$175
Aug 26 - Aug 27

Explore the area

View in a map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Walls of Cartagena
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Design Double Room

Relax in a serene space with a large bed, wooden nightstand, and comfortable seating area.

Design Double Room

7.6 out of 10
Good
(4 reviews)
  • 283 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Relax in comfort with a large bed, armchair, and wall-mounted light fixture.

Superior Double Room, 1 Queen Bed

  • 292 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Relax in a stylish room with a large bed, a contemporary painting, and a functional design.

Standard Double Room

8.4 out of 10
Very good
(29 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Two single beds with white linens, a nightstand, and a table with a lamp, set against a backdrop of framed artwork and a city view.

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 253 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Relax in a spacious room with a large bed, sofa, and ambient lighting.

Grand Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 262 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Voilá Centro Histórico

4-star hotel in Cartagena Walled City
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Voilá Centro Histórico offers 35 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Hotel Voilá Centro Histórico features 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. A total renovation of this property was completed in June 2022.

Hotel Voilá Centro Histórico has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Hotel Voilá Centro Histórico has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 250000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Hotel Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 482 out of 673 reviews
Rating 8 - Good. 118 out of 673 reviews
Rating 6 - Okay. 43 out of 673 reviews
Rating 4 - Poor. 18 out of 673 reviews
Rating 2 - Terrible. 12 out of 673 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Emmylou, ORLANDO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really not what I was expecting. It wasn’t very clean or appealing. More like a 2 star rating.
Stayed 3 nights in Apr 2025

8/10 Good

martin

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Right in the middle of the action. Loved the rooftop pool.
Stayed 3 nights in May 2025

10/10 Excellent

Leo

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Rira

Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place to stay and wonderful staff, clean and good customer service!
Stayed 3 nights in May 2025

10/10 Excellent

Mary Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful and the staff were so friendly. Breakfast buffet was fresh and delicious. The room was a little too small but very well maintained. Hotel is conveniently located to walk the town. Very recommended hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lindo hotel muy buen servicio 100% recomendado
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The staff were all very nice and welcoming. The room great. Nice comfortable bed, kickass air conditioning and loved the big open shower with plenty of hot water. The location can't be beat, literally steps away from the clock tower. The breakfast was solid, fresh juice, cheeses and bread, fresh fruit and eggs to order. I have nothing negative to say.
Stayed 8 nights in Apr 2025

2/10 Terrible

carlos joaquin

Stayed 2 nights in Apr 2025

10/10 Excellent

Jaye, Newmarket

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A nice little boutique hotel with friendly and professional staff. I really enjoyed my stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks like a colonial house. Es una belleza
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig

Stayed 4 nights in Apr 2025

10/10 Excellent

NORMA GUADALUPE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly. The area where it is located is perfect. You can walk to any place within the walled city. We had dinner at the hotel one night and the menu was delicious.
Stayed 6 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Jeaniepher

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very good location. Good but not excelent.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2025

8/10 Good

MORAN TZABAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice staff. Rooms are just Ok, no hot water.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael de Jesus Delgado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was really good! The staff is so nice and the place is beautiful
Stayed 7 nights in Apr 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Amenities
Perfect locación , clean , Great Services , emplomes very attentive.
Stayed 3 nights in Apr 2025

8/10 Good

Kierra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, however the beds were not as soft. Really pretty hotel with good service. The welcome to drink, pool, hot tub, food and free breakfast were all awesome! The area is very busy and not the cleanest, but there’s a lot of police presence around and I felt very safe. also, my room did not come with two free bottles of water as advertised and I requested for it multiple times and never got it sent to my room. I ended up buying water. They were nice enough to give us a steamer.
Stayed 4 nights in Feb 2025

10/10 Excellent

SEAN, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so awesome People make all the difference Staff knew my name My bartender Elkin so awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Belainesh

Stayed 1 night in Apr 2025