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Voilá Centro Histórico

4.0 star property

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Photo gallery for Voilá Centro Histórico

Front of property
Exterior
Garden
2 bars/lounges, poolside bar
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Walls of Cartagena
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Design Double Room

Design Double Room | In-room safe, individually decorated, individually furnished

Design Double Room

  • 283.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

  • 292.24 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished

Standard Double Room

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished

Superior Twin Room

  • 253 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Grand Room, 1 King Bed

  • 262 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Voilá Centro Histórico

4-star hotel in Cartagena Walled City
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Voilá Centro Histórico offers 35 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Voilá Centro Histórico features 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. A total renovation of this property was completed in June 2022.

Voilá Centro Histórico has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Voilá Centro Histórico has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (COP 40,000 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 250000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 65000 per vehicle (maximum occupancy 4)
  • Nearby parking fee: COP 40000 per day (1640 ft away)
  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 571 reviews
Rating 8 - Good. 100 out of 571 reviews
Rating 6 - Okay. 34 out of 571 reviews
Rating 4 - Poor. 17 out of 571 reviews
Rating 2 - Terrible. 10 out of 571 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frailin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The hotel is gorgeous and very very comfortable! 10/10 for sure I’ll come back
Stayed 1 night in Dec 2024

8/10 Good

Margarita

Liked: Cleanliness
The location is excellent, just right in the historic district and within walking distance of many sights.
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Staff extremely friendly. Great pool/rooftop.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randolph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff was attentive.
Stayed 12 nights in Nov 2024

10/10 Excellent

Darien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations and staff are amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Asiyeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect to visit Cartagena! Very central. Front desk were very helpful if you needed something! I will go the same hotel if I want to visit again Cartagena
Stayed 1 night in Dec 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rodolfo j

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 5 nights in Dec 2024

6/10 Okay

Anita

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Francisco, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely kept hotel, I would have liked to have a nicer view out the window
Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvio, West Palm Beach

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the VIP Access wasn’t acknowledged, we enjoyed our stay at this property, every single person on their staff was great and warm with our group.
Stayed 5 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Excellent customer service.
Stayed 7 nights in Nov 2024

8/10 Good

Lewis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the guy at the bar knew how to make a drink. Easy check in and they cleaned the rooms really well. The continental breakfast is not the best.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent place, very convenient location, staff is amazing, service amazing highly recommend it. Just note it is a busy area and has some working ladies outside walking the streets regularly. They don’t bother you and they didn’t bother us so it was fine.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the whole vibe here, the staff was all star, the decor in the lobby was very eclectic. Food was great.. roof top pool and hot tub was a perfect escape staf
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather L, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved the location of this property and the service. The breakfast is really convenient and tasty. Room was clean as was the property and all staff was extremely friendly and professional and helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Raphael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well designed, clean and modern. Hotel staff is friendly, attentive and efficient. Highly recommend this hotel in terms of cost benefit. The location is very strategic for entering and exiting the walled city which can have heavy traffic at times. One issue that the property has is when it rains the rooftop floods where breakfast is served. Overall a great hotel. I will definitely stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient place to stay. Great location. Excellent staff.
Stayed 8 nights in Oct 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was spectacular. The check in process was very fast and efficient. The staff was top notch and friendly. Just a perfect stay overall
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathaly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Nelson, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel Moreno

Stayed 3 nights in Oct 2024