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Voilá Centro Histórico

4.0 star property

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Photo gallery for Voilá Centro Histórico

Front of property
View from room
2 bars/lounges, poolside bar
Exterior
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Walls of Cartagena
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Design Double Room

Design Double Room | In-room safe, individually decorated, individually furnished

Design Double Room

  • 283.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

  • City view
  • 292.24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished

Standard Double Room

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished

Superior Twin Room

  • City view
  • 253 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Grand Room, 1 King Bed

  • 262 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Voilá Centro Histórico

4-star hotel in Cartagena Walled City
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Voilá Centro Histórico offers 35 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Voilá Centro Histórico features 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. A total renovation of this property was completed in June 2022.

Voilá Centro Histórico has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Voilá Centro Histórico has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 250000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 610 reviews
Rating 8 - Good. 107 out of 610 reviews
Rating 6 - Okay. 40 out of 610 reviews
Rating 4 - Poor. 17 out of 610 reviews
Rating 2 - Terrible. 10 out of 610 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, convenient, very serviceable staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Afolayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Simisola

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property to stay at with great staff and a fantastic location. It’s smack bang in the city centre, so it is always busy and sometimes you can faintly hear the music coming from the street. There is a reed diffuser hidden in the room, so it always smells delightful and the breakfast options are tasty too. I would recommend for solo travellers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to stay in the old city of Cartagena.

We stayed 3 nights at Voila Centro Historico. The hotel was great, in the old city, walking distance to everything. The staff was super friendly and helpful, the rooms were clean and the breakfast was very good. Definitely recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Zoraya

Liked: Cleanliness, amenities
Small, friendly hotel love the property very clean staff was very friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value boutique hotel in a very good location in the walled city. Easy walk to everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing we didnt like was the air conditioning which we could get right and both my wife and I got sick. It was either too high or not high enough. It blew directly on our heads on the bed.
Stayed 8 nights in Jan 2025

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with an amazing staff. Very friendly and fun.
Stayed 4 nights in Jan 2025

8/10 Good

Norman, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well but no hot water
Stayed 4 nights in Jan 2025

10/10 Excellent

Luis, Coconut Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were impressed. The staff at Voila Hotel went above and beyond to make us feel welcome. Our room was beautifully appointed with luxurious linens and modern amenities. The hotel's restaurant served delicious food, and the rooftop bar offered stunning city views. We especially appreciated the attention to detail, like the complimentary welcome treats and the turndown service. We highly recommend Voila Hotel for a truly unforgettable stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel conveniently situated in the heart of “Cartagena de Indias.” The staff was amazing. The locations too. At night you can hear the music from adjacent bars however, they stop by like 2am. Other than that, very nice. I would definitely repeat!
Stayed 3 nights in Jan 2025

8/10 Good

MUDRICA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful propertly, was clean, felt safe the staff was wonderful and most of all it is so convient to everything!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex, Daytona Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was wonderful. All the staff were absolutely awesome.
Stayed 5 nights in Jan 2025

10/10 Excellent

Norge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive, felt save at all times! Loved it. Super beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

Anthony Peter

Stayed 1 night in Jan 2025

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel ubicación y servicio
Stayed 3 nights in Jan 2025

10/10 Excellent

Chrishawn James

Stayed 3 nights in Jan 2025

10/10 Excellent

claudette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito buena ubicacion
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The location was fabulous and they have great service!
Stayed 5 nights in Dec 2024

8/10 Good

Antonio

Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

hessamadin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very helpful and friendly staff, great time and thank you everyone you guys are amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Katia

Liked: Cleanliness, staff & service, room comfort

Great location which could use some minor updates

The Voilá is an average hotel with an amazing location. The service from the front desk and bar was excellent. It is right in the center of the Cartagena action and gave us access to many restaurants and attractions. However, the room needs some re-vamping and updating. There were water spots in some parts of the walls. The noise from other rooms and the elevator was also a factor which reduced our comfort.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice,, hallways were hot no air flow but otherwise awesome
Stayed 2 nights in Dec 2024