Zana Hotel Boutique

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Zana Hotel Boutique

Exterior
Treatment room
Exterior
Exterior
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Getsemani, calle 26 (las chancletas), No 10B-51, Cartagena, 130001
  • Plaza de la Trinidad
    4 min walk
  • Cartagena de Indias Convention Center
    6 min walk
  • Clock Tower
    12 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    9 min drive

Room options

Basic Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Basic Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Zana Hotel Boutique

3-star hotel in Cartagena Walled City
This hotel features a rooftop terrace, a spa tub, and a library. WiFi in public areas is free. Additionally, tour/ticket assistance, a convenience store, and a garden are onsite.
Zana Hotel Boutique offers 12 accommodations with safes and complimentary toiletries. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.
Zana Hotel Boutique features a spa tub, a rooftop terrace, and a library. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This Cartagena hotel also offers a vending machine, tour/ticket assistance, and a garden.

Zana Hotel Boutique has designated areas for smoking.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:30 PM on request

Things to do

  • Library
  • Spa tub

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 25000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Zana Hotel Boutique Cartagena
Zana Hotel Boutique
Zana Boutique Cartagena
Zana Boutique
Zana Hotel Boutique Hotel
Zana Hotel Boutique Cartagena
Zana Hotel Boutique Hotel Cartagena

Zana Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 103 reviews" "
Rating 8 - Good. 47 out of 103 reviews" "
Rating 6 - Okay. 5 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t that expensive it was in a good area to
Stayed 1 night in Sep 2024

8/10 Good

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all the kind. I enjoyed the area a lot.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great staff. Amazing breakfast.
This hotel was fabulous. We thoroughly enjoyed our stay. Room was clean. Air conditioning was excellent, and hot water shower was super. But by far the best thing about it was the breakfast. This was hands-down the best breakfast we had on our one-month stay in Colombia. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleixy at the front desk was fantastic. My Spanish is very conversational, but this was my first time in Colombia (stoked), and like anywhere, different words are sometimes used. She was super patient with my practice though her English was solid. The service overall was excellent including other staff. The room was quiet, and it was within a very walkable distance of the whole historic district. The AC was pumping but the hot water could have been better. Everything was super clean. This is a solid value overall for the nightly rate.
Stayed 1 night in Jan 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect clean the room and bathroom. I like my stay in the hotel.
Stayed 1 night in Nov 2023

8/10 Good

Abbas

Liked: Staff & service
Friendly and helpful manager.
Stayed 1 night in Apr 2023

8/10 Good

Sandeep, Princeton

Traveled with family
Liked: Staff & service, property conditions & facilities
Location and cleanliness

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Within walking distance to the old city or the castillo San Felipe. Good restaurants and cafés near by. Friendly staff and breakfast included is a plus.
Stayed 1 night in Aug 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price
Small but clean room with good AC in a great location. Smooth check in and check out. Good breakfast. Can't ask for more.
Stayed 1 night in Apr 2022

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very well located just a short walk down a nice street to the old town. Best night sleep in a month in colombia. Hot water. The lady that works here is super nice and helpful. A/C.
Stayed 1 night in Aug 2021

8/10 Good

SB, SC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property, but room opens onto courtyard with no glass windows, just bars and shutters. So if you open the shutters, people passing by can see in, and if you leave them closed, it is very dark and you need the light on. Positive things : great staff, adequate breakfast, nice location, walking distance from variety of restaurants. Would recommend.
Stayed 4 nights in Mar 2020

8/10 Good

Rimma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cartagena was great
Was very nice hotel, but a little bit expensive. Had some little problem with shower, but was fixed promptly. Service was excellent.
Stayed 4 nights in Feb 2020

8/10 Good

Carlos E.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Room was incredibly comfortable. There was a dead bug but that didn’t bother me. Shower was hot, air conditioning worked great , bed was super comfortable and tv was a nice touch! I also liked being in This neighborhood
Stayed 2 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness
Santa Lucia good choice for a modest hotel
This hotel is very over-rated. It is a very modest hotel, nothing luxurious. The location is good, about 15 minutes walking to the great sights in the city centre. The street is relatively quiet. My room had no window, but was spacious. There was no light beside the bed, so I had to turn off the light before I got into the bed. There was no hot water on the two days I stayed there, but a cold shower is not too bad, given the hot climate. The light is not strong enough to see yourself properly in the mirror. The floor is tiled. The breakfast is modest (some juice, some fruit, eggs and toast and tea or coffee, brought to you, no self-service).The service is friendly.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Ama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lock your belongings
I believe this hotel has a petty theft problem; during my stay my Revlon tweezers, OPI nail polish, and 1 of my 4 granola bars went missing. I also noticed that one of the pockets on my travel bag was left open but it's not a pocket I ever use and I always keep it closed. If you stay here make sure EVERYTHING of yours is securely locked (in your own luggage, not in the safe) when you're out of the room. The room left a lot to be desired. It smelled the way a room would smell if you were trying to cover up the smell of mould with cleaning products. The sheets appeared clean but there were a few small dark hairs on them. The shower stall had something I believe to be sand? all over it, and there was a weird crack in the ceiling above that I think is where the sand was coming from. More hairs in the shower stall as well. Neighbourhood is great, and the hotel has a decent rooftop with a nice view. I would not stay at this hotel again.
Stayed 3 nights in Apr 2019

10/10 Excellent

Leonardo, Vancouver, ca

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got here by mistake actually. The other hotel we originally booked canceled on us. But we were gladly surprise. Super clean and nice. 1st time in Getsemani We discovered that you don't need to stay in the old city. Both neighborhoods are within a couple min walking. And Getsemani has its own night life that adds more to the usual nights at Cartagena And we may repeat.
Stayed 2 nights in Apr 2019

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great stay in the heart of Getsemani. The room was very small but comfortable. The only issue is the air conditioning was over the bed and because the room was so small I was constantly adjusting the temperature.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The shower doesn't work well and adjusting the hot and cold water is a pain!! Being a small hotel guests have to ring a bell after midnight to be let in. I could hear the bell all night...
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is beyond what I have experienced elsewhere.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 5 nights in Feb 2019

8/10 Good

TravelGirl

Liked: Cleanliness, staff & service, property conditions & facilities
Zana Hotel Boutique is in a great location in the popular neighborhood of Getsemani. I loved that it is really close to the action without being overrun by the crowds and it's very safe. The hotel itself is very basic, but comfortable and clean with an excellent breakfast and an awesome staff. Good value! Note: Right now there is construction going on next door so there is some noise in the morning and during the day.
Stayed 5 nights in Feb 2019