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Holiday Inn Express & Suites Cartersville by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Cartersville by IHG

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
5628 Highway 20, Cartersville, GA, 30121
  • Cartersville Medical Center
    ‪5 min drive‬
  • Savoy Automobile Museum
    ‪6 min drive‬
  • Tellus Science Museum
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm Access)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Comm Access)

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Accessible Tub)

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

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4.5 out of 5, Wonderful, (392)
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About this property

Holiday Inn Express & Suites Cartersville by IHG

3-star Cartersville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Cartersville by IHG offers 84 accommodations with safes and complimentary newspapers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Cartersville by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Cartersville by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Tennis

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cartersville Hotel
Holiday Inn Express Cartersville
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Holiday Inn Express Suites Cartersville by IHG
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Holiday Inn Express & Suites Cartersville by IHG Cartersville

Holiday Inn Express & Suites Cartersville by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 419 reviews
Rating 8 - Good. 89 out of 419 reviews
Rating 6 - Okay. 22 out of 419 reviews
Rating 4 - Poor. 15 out of 419 reviews
Rating 2 - Terrible. 12 out of 419 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Toni

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Loud sounds from the interstate, reasonably clean.
Room was reasonably clean. We would consider staying here again, but there were several minor issues. The pool was closed, so our kids were kinda disappointed. There was no roll away bed available. No front desk number, when I called the hotel they told me I had to go down and get blankets myself. This hotel is located right next to the interstate, so it was pretty loud trying to sleep at night. Also maybe a laundry room next to us? Dryer sounds off and on throughout the night. No laundry bag to use. The cabinet above the fridge was being held to the wall by two lower screws. Overall it was fine, especially for the price we paid, but nothing that I would recommend.
Stayed 1 night in Dec 2024

2/10 Terrible

Lynda

Liked: Staff & service
The pool was the only reason we booked this property and when we arrived it was not open. We did not stay as this was a must for our visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

YUKO

Liked: Amenities
The staff in front desc is so nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems to be fairly new. Clean throughout. Nice room. Staff very accommodating. Looked like they had a decent breakfast but I had to leave early so opted for their coffee. Would definitely recommend and would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room for the price was not worth it I stayed in a hotel just the night before that was just as adequate for a third of the cost I had hoped for more
Stayed 1 night in Nov 2024

10/10 Excellent

Kari

Stayed 1 night in Oct 2024

10/10 Excellent

Byung Kyu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 23 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, and friendly! Perfect stay!
Perfect experience! Friendly check-in/check-out, clean and comfortable rooms. Really couldn’t ask for better. Except maybe that the elevator not freak me out with its squeaking. I doubt there was anything seriously wrong with it but my imagination didn’t get that memo.
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Business traveler, Traveled with family
Liked: Amenities
The hotel is in a good location and everything seems to be clean and orderly. They were very helpful. The only downside to it is behind them. They’re building new houses so you get to your construction all day so you never get to sleep late but I realize that that is out of their hands otherwise I had a great visit.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quiet. No complaints at all
Stayed 3 nights in Sep 2024

10/10 Excellent

JOSE L.

Liked: Cleanliness, staff & service, property conditions & facilities
Almost new
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Kassy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not satisfied at all. I booked a room here for a total of one night. Upon my check out date, I returned to my vehicle the next morning to charge my phone. Unbeknownst to me, the cleaning staff entered my room before the check out time at 11am and proceeded to clean my room. I returned to my room and noticed by sheets and comforter has been removed from the bed I occupied and someone had touched my food and placed it in another location. I opened the small refrigerator and noticed items were missing that I purchased the night prior. While checking out, I asked the front desk attendant what was the proper protocol for the cleaning after noticing the room is still occupied. He stated the staff does not enter the room until 11am. The hotel manager appears, and states her staff wouldn’t do/steal anything out the patrons room. I asked for her to review the cameras..her staff did in fact enter in my room. She stated the staff should have not entered, but I know they didn’t take anything from your room…how? I’m not blaming your staff, but make it make sense. I didn’t take my own belongings out of my room and you are touching my food!! Her overall attitude was very unprofessional during the conversation. Will NOT BOOK AGAIN HERE.
Stayed 1 night in Aug 2024

8/10 Good

Jared

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was nice
Stayed 5 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean lot's of restaurants around friendly people!
Stayed 2 nights in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover
Just a quick stopover on a longer journey
Stayed 1 night in Aug 2024

8/10 Good

Jeannette

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024