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Hotel Baía Cristal Beach & Spa Resort

4.0 star property

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Photo gallery for Hotel Baía Cristal Beach & Spa Resort

View from property
Exterior
Aerial view
Point of interest
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
Vale De Centeanes-Praia Do Carvoeiro, Lagoa, 8400-525
  • Vale Centeanes Beach
    ‪4 min walk‬
  • Percurso dos Sete Vales Suspensos
    ‪5 min walk‬
  • Algar Seco Rocks
    ‪13 min walk‬
  • Faro (FAO-Faro Intl.)
    ‪51 min drive‬

Room options

View all photos for Single Room (Land View)

1 bedroom, minibar, desk, free cribs/infant beds

Single Room (Land View)

  • 388 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Sea View

1 bedroom, minibar, desk, free cribs/infant beds

Single Room, Sea View

  • 388 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View

1 bedroom, minibar, desk, free cribs/infant beds

Superior Double Room, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Land View)

1 bedroom, minibar, desk, free cribs/infant beds

Double Room (Land View)

  • 388 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, desk, free cribs/infant beds

Suite, Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Partial Sea View

Suite, Partial Sea View | 1 bedroom, minibar, desk, free cribs/infant beds

Suite, Partial Sea View

  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Land View)

Junior Suite (Land View) | View from room

Junior Suite (Land View)

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Hotel Baía Cristal Beach & Spa Resort

4-star Lagoa hotel close to Carvoeiro Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a health club and a steam room.
Hotel Baía Cristal Beach & Spa Resort offers 121 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lagoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Hotel Baía Cristal Beach & Spa Resort features an outdoor tennis court and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).

Event facilities measuring 22 square feet (2 square meters) include conference space. This beach hotel also offers an outdoor pool, a children's pool, and a health club. Onsite self parking is complimentary.

Hotel Baía Cristal Beach & Spa Resort is a smoke-free property.

Onsite venue - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (EUR 4.50 per hour)

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 22 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 57.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for wireless internet in public areas: EUR 4.50 per hour (rates may vary)
  • In-room safe fee: EUR 2.50 per night
  • Rollaway bed fee: EUR 57.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baía Cristal Beach
Baía Cristal Beach Carvoeiro
Hotel Baía Cristal Beach Resort
Hotel Baía Cristal Beach Resort Carvoeiro

Hotel Baía Cristal Beach & Spa Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 142 out of 461 reviews
Rating 8 - Good. 198 out of 461 reviews
Rating 6 - Okay. 78 out of 461 reviews
Rating 4 - Poor. 29 out of 461 reviews
Rating 2 - Terrible. 14 out of 461 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Prafulkumar

Stayed 1 night in Oct 2023

10/10 Excellent

Alexandria June

Traveled with family and small children
Liked: Staff & service, amenities
Second time staying here and we love it. Staff are lovely. Views are incredible. Only slight issue is there were ants in the kitchen
Stayed 7 nights in Oct 2023

8/10 Good

Dolores, Canonsburg

Traveled with partner
Liked: Staff & service, property conditions & facilities
The main thing we did not like was the wall outside our room was covered in black bugs, that came into the room when you opened door. We mentioned that to management. When we came back to room we found a can of bug spray? Otherwise, pool area was great. Lovely view.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Beautiful beach stay, just needs rooms deep cleand
A wonderfully quiet, safe, and overall good stay. Big buffet breakfast included was delicious, staff was friendly. Only thing keeping it from getting a perfect score is the mold in the bathroom tiles, very uncomfortable beds, and the sofa stain (or at least I hope it was soda) on the ceiling of the room.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

EFFAT

Disliked: Staff & service
The was a problem with checking they gave us a room in the old part with No view and no elevator had to climb the steps with our luggage and had a really bad start my wife started crying and couldn’t sleep next morning we begged for a good room they finally gave us a different room in the newer section and wasted time to check in again the room was much better but never forget the start Thank you and regards
Stayed 5 nights in Sep 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was alright
It was basic. Beds not too great, sheets thin and pillows not great. The pool is nice, the breakfast decent. It has free parking. No swimming beaches nearby, and the Benagil caves are now closed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay again
We really enjoyed our stay at Baía Cristal! The location can’t be beat, as it is just a short walk from Centianes beach and the start of the seven hanging valleys trail. Walking the other direction will take you to algar seco and Carvoeiro. Breakfast is included, while not the most inspiring it will provide something for everyone. The real appeal at breakfast is watching the little gray cat play with olives on the pool deck. Rooms are nice, plenty of room to spread out, hangers, a small fridge, and even a sitting area to look out at the water. Some areas of white paint could use a scrub or another layer of paint, but for an ocean view at this price i can deal. We didn’t try the pool, hot tub, or spa, but they looked great.
Stayed 3 nights in Sep 2023

2/10 Terrible

supannee

Stayed 1 night in Aug 2023

8/10 Good

Abby

Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Aug 2023

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just a pleasant stay.
Stayed 8 nights in Aug 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a really enjoyable six-night stay Hotel Baia Cristal. The pool area was a good size and there were plenty of sun loungers to choose from. More moveable umbrellas may help for those who want to stay out of the sun in the afternoon! Our Superior Double room was of a very high standard and was overlooking the pool area, with a shaded balcony after 4pm. Breakfast was great and had plenty of choice to suit everyone in our party. It is a 20 minute downhill walk from the hotel to the centre and plenty of restaurants and bars. Taxi cost around 5 euros to come back up the hill. The only slight downside was the lack of staff in the bar/pool area and it did sometimes mean quite a wait to be served for lunch/drinks. The staff that were working were very helpful and friendly. All in all, I would definitely recommend this hotel and would certainly stay again.
Stayed 6 nights in Jul 2023

2/10 Terrible

ROHIT

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very poor maintained rooms , washroom door doesn’t lock, bed broke while someone had been sleeping on it and the electric switches were coming out of the wall.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here! Staff was friendly and helpful, bar and breakfast options were delicious, rooms were nice!
Stayed 1 night in Jul 2023

8/10 Good

Karyn

Liked: Cleanliness, staff & service, room comfort
Great place!
Great location. Clean but dated. Very comfortable room.
Stayed 3 nights in Jul 2023

6/10 Okay

Angela, Binbrook

Traveled with partner
While our room was clean, the common areas of the property were not as clean as expected. Some of the staff were not very friendly, although we did meet a few staff members who were friendly. Some of the pool loungers were in need of repair or replacing. We paid for an ocean view but had a view of a dirty rooftop before the actual ocean view. For the price we paid, we stayed in much nicer hotels for less while on our trip.

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afronation getaway
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay! It’s a quiet place away from the noise of the bigger cities. The cliffs are great for hiking and the beach down the road is great and an easy walk! The staff is wonderful and super accommodating!
Stayed 2 nights in May 2023

2/10 Terrible

Richard

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our suite had a nice view with awful sulphuric smell. They sent housekeeper to spread some disinfectant which masked didn’t eliminate the odor. They said sorry BUT didn’t offer to change rooms, a drink nothing. I am lifetime Marriot platinum guest attitude & service is important to us.
Stayed 1 night in May 2023

10/10 Excellent

Nathan

Stayed 2 nights in May 2023

10/10 Excellent

Jasmeen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay. would come back again.

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel is in a good quiet location close to Carvoeiro and other beach attractions in the area. Easy parking and in good conditions althought some areas would need renovations. Pool is nice and kept clean. Superior room was recently renovated and of a good size with balcony/ side seaview. Restaurant is probably the area that would benefit of some improvements on quality and variety at breakfast and dinner.
Stayed 3 nights in May 2023