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Diwan Casablanca Hotel & Spa

4.0 star property

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Photo gallery for Diwan Casablanca Hotel & Spa

Lobby
View from property
Steam room, body treatments, aromatherapy, body wraps, body scrubs
View from property
Deluxe Twin Room | Premium bedding, down comforters, minibar, in-room safe

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
31 Boulevard Hassan Seghir, Casablanca, 20000
  • Central Market of Casablanca
    ‪11 min walk‬
  • Port of Casablanca
    ‪3 min drive‬
  • Hassan II Mosque
    ‪4 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down comforters, minibar, in-room safe

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Diwan Casablanca Hotel & Spa

4-star hotel in Casablanca City Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Diwan Casablanca Hotel & Spa offers 104 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa Diwan. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Diwan Casablanca Hotel & Spa features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 861 square feet (80 square meters) include conference space. This business-friendly hotel also offers spa services, a library, and multilingual staff.

Diwan Casablanca Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Diwan Casablanca Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MAD 100 for adults and MAD 50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 1.84 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 100 for adults and MAD 50 for children
  • In-room safe fee: MAD 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a security system

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Diwane Casablanca
Diwane Hotel Casablanca
Diwan Casablanca Hotel
Diwan Hotel
Diwan Casablanca
Diwan Casablanca
Diwan Casablanca Hotel Spa
Diwan Casablanca & Casablanca
Diwan Casablanca Hotel & Spa Hotel
Diwan Casablanca Hotel & Spa Casablanca
Diwan Casablanca Hotel & Spa Hotel Casablanca

Diwan Casablanca Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 149 reviews
Rating 8 - Good. 50 out of 149 reviews
Rating 6 - Okay. 29 out of 149 reviews
Rating 4 - Poor. 16 out of 149 reviews
Rating 2 - Terrible. 17 out of 149 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

FREDDY

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
I got in late and reception was very friendly and helpful. Good night's sleep and a very fine breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, breakfast had enough options
Stayed 2 nights in May 2024

10/10 Excellent

Rdwan

Stayed 1 night in Mar 2024

6/10 Okay

Brent

Traveled with family
.
Stayed 1 night in Jan 2024

6/10 Okay

DORIS

Traveled with family
Disliked: Amenities
Needs to be updated. It is a very old hotel. It was reasonable for a one night stay. I would not stay for more than that one night.
Stayed 1 night in Sep 2023

10/10 Excellent

Adam Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Afua

Stayed 1 night in May 2023

10/10 Excellent

Eddress

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. This was my 4th time staying here and it was good to see friends again!
Stayed 8 nights in Mar 2023

10/10 Excellent

Qasir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for local shops, food masjid an transport. Staff are friendly and added convenience of money changing facility in reception which turned out to be better rate than any of the money exchange places.
Stayed 7 nights in Feb 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room with king size bed was more than adequate. However, the first night, I woke up to a leak in the bathroom ceiling and water on the floor. They did switch rooms to a comparable one and that room had minor issues and were fixed right away. Staff were attentive.
Stayed 7 nights in Aug 2022

8/10 Good

Ingrid

Traveled with group
Liked: Property conditions & facilities
It was good. Few things that you have to pay during breakfast.
Stayed 3 nights in Aug 2022

6/10 Okay

Susan

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Hotel is tired and in need of upgrade. Construction going on next to my room. Confusing light control, not explained until I went back to front desk. Phone system had no way to call operator or front desk, which was a problem when someone tried to open my door repeatedly late at night. Would not recommend at this time.
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Most of the things at washroom are not working properly or not at all. The staff is so unorganized that they charged me twice for city tax. One of lady with Hijab at front desk was racist towards me. I would humbly request Diwan management to teach their staff to treat guests with respect because each guest work hard to get time off and enjoy their time to the best. Thanks.
Stayed 3 nights in May 2022

10/10 Excellent

Daniel

Stayed 1 night in Mar 2022

10/10 Excellent

Véronique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a few buseness trip days
pretty nice , good prices, calm, next to nice areas .
Stayed 1 night in Apr 2021

10/10 Excellent

Mustapha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 1 night in Feb 2020

8/10 Good

Shaoheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General great value for stay
In general, it is a good place to stay in Casablanca, especially we booked a triple bedroom which the space and size of room is so big. The room is clean and comfortable, shower water is in very high pressure. The only thing that is not very good, but I think it's general thing in Morocco, the hotel didn't provide any bottle of water and kettle, also the breakfast did not have water as well.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 4 nights in Feb 2020

8/10 Good

salem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
nice and clean hotel, customer service was excellent and room size was great! definitely recommend
Stayed 1 night in Feb 2020