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Hotel Imperial Casablanca

4.0 star property

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Photo gallery for Hotel Imperial Casablanca

Indoor pool
Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Sauna, steam room, Turkish bath, body treatments, mud baths, body wraps
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Casablanca, 20110
  • Central Market of Casablanca
    ‪8 min walk‬
  • Port of Casablanca
    ‪3 min drive‬
  • Hassan II Mosque
    ‪5 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪46 min drive‬

Room options

View all photos for Suite (Imperial)

Suite (Imperial) | Living area | Plasma TV

Suite (Imperial)

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Single Room, 1 Bedroom

  • 377 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Campanile Casablanca Centre Ville

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (435)
The price is $40
per night
$47 total
includes taxes & fees
Apr 28 - Apr 29
Hotel Campanile Casablanca Centre Ville

About this property

Hotel Imperial Casablanca

4-star Casablanca hotel, connected to a shopping center in Casablanca City Center
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Imperial Casablanca offers 105 accommodations with safes and designer toiletries. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, detox wraps, and body treatments. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Hotel Imperial Casablanca features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This Art Deco hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary valet parking is available on site.

Hotel Imperial Casablanca has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Le Marius - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MAD 100 for adults and MAD 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Marius

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1935
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 380 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Rollaway bed fee: MAD 380 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casablanca Imperial
Hotel Casablanca Imperial
Hotel Imperial Casablanca
Imperial Casablanca
Imperial Casablanca Hotel
Imperial Hotel Casablanca
Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel
Hotel Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel Casablanca

Hotel Imperial Casablanca Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 615 reviews
Rating 8 - Good. 212 out of 615 reviews
Rating 6 - Okay. 130 out of 615 reviews
Rating 4 - Poor. 85 out of 615 reviews
Rating 2 - Terrible. 84 out of 615 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Igor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISASTER
I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
corridor couch
suite bathroom
suite bathroom
in front of my room's door
Stayed 3 nights in Oct 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cheikh

Stayed 6 nights in Nov 2024

4/10 Poor

AZIZ

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Amina

Stayed 2 nights in Nov 2024

2/10 Terrible

Maxime

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
Stayed 2 nights in Nov 2024

6/10 Okay

Falilou

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was flood.Staff did taker well . Never again what they say its différent how they trait the customer.Im very unhappy to stay there
Stayed 7 nights in Nov 2024

4/10 Poor

Alex

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend to someone... The shower was broken, TV not working, no hairdryer, no towel, very noisy at night, which you can not sleep 😴
Stayed 2 nights in Nov 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Good value for money and comfy beds
Stayed 1 night in Oct 2024

2/10 Terrible

Monica, Naples

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty, staff not friendly. Arrived at the hotel late afternoon and room was not ready, needed to wait for towels for more than an hour. Shower was broken. Cockcrach at the restaurant during breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful
Stayed 6 nights in Oct 2024

6/10 Okay

Andrzej

Stayed 2 nights in Sep 2024

6/10 Okay

Kamal

Disliked: Property conditions & facilities, room comfort
Room has no towels
There was not a single towel in my room, they changed my room instead of sending me towels, the second room had no towels either, only on the third day they sent a towel that was in a bad shape.by the way I heard other guests complain about the same problem at the front desk.
Stayed 3 nights in Oct 2024

4/10 Poor

claudia, ansonia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is advertised as 4 stars and on their website it says "luxury hotel". Nothing luxurious about this hotel. Run down, dirty, carpets were stained, our room had no towels and we had to hunt the reception people to get 3 towels for 2 people ( 2 medium, one small) 2 days after check-in. The pillows were small and uncomfortable, not to mention the pillow cases looked dirty. Thanks God we travelled with our own bedding set. The furniture outdated, the door for the bathroom was off track and my husband fixed it and the shelves inside the closet had so much dust on them. The reception people just not cared and seemed annoyed by us or the other guests. None asked if they can help us with the luggages upstairs.I hope management sees this review and maybe takes a quick walk to Radisson hotel 2 minutes down the street to see what means to be in the hospitality business. It's like a difference from sky to earth. From accomodation to cleaness to restaurant /food & service. This hotel will not even qualify for 2 stars per US standards.
Stayed 2 nights in Sep 2024

4/10 Poor

Adeyinka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On balance, well below average. Never again.
Stayed 7 nights in Sep 2024

2/10 Terrible

sanu

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with the aspect that the hotis being advertised being 4 stars which i think is not right. The room we had the shower head was broken, the tissue holder broken, cracks in the bathroom and walls, nothing much to do around the area you have to travel out of casablanca to enjoy your time, the spa has a pool but no shower available which is ridiculous. Theres not much to do in the area its best to stay in agadir or marrakech.
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were great, the hotel is fairly worn down and I think it might just look dirty because of that.
Stayed 9 nights in Sep 2024

2/10 Terrible

Hannah Damilola

Disliked: Cleanliness, staff & service, amenities
They ask you to pay city taxes numerous times on your stay even though it has already been paid on your invoice, staff stole my Dior perfume. Keep all your valuable items with you at all times.
Stayed 4 nights in Sep 2024

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
My room was excellent. Big window and comfortable bed. Shower was great. Only issue was outside the hotel. A lot of yelling and fighting going on throughout the night, but not the hotels issue. Everything is very walkable from the hitel. Staff very friendly
Stayed 4 nights in Aug 2024

6/10 Okay

khalid

Stayed 1 night in Aug 2024

6/10 Okay

Zoe

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was clean but shame it is dated and does not look the best. The air con and fridge in our room did not work and no remote for the dated tv. The pictures on the website are quite old! Breakfast was ok but I would have rather gone out if I knew what what was on offer before. Basic is an understatement in a horrible settle. Location was fab. Tram stop just around the corner so everywhere easily accessible.
Stayed 2 nights in Aug 2024

6/10 Okay

Mariam Adejoke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast nice
Stayed 1 night in Jul 2024

2/10 Terrible

Fatiha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Hotel Imperial Casablanca was beyond disappointing. Despite booking and receiving confirmation, upon arrival, we were informed that there were no available rooms. We were left waiting for hours and we’re told it’s not their problem. The inconvenience and mismanagement of reservations were utterly frustrating, making our stay in Casablanca start on a sour note. I would strongly advise against relying on this hotel for any travel plans.
Stayed 3 nights in Jun 2024

2/10 Terrible

Said, Wylie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They refused me to check in with my wife unless if I have marriage certificate. We didn.t spend any night out there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abdirahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jul 2024