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Kenzi Basma Hotel

4.0 star property

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Photo gallery for Kenzi Basma Hotel

Premium bedding, pillowtop beds, free minibar items, in-room safe
Exterior
Deluxe Double or Twin Room, City View | Premium bedding, pillowtop beds, free minibar items, in-room safe
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Avenue Moulay Hassan 1er, Casablanca, 20000
  • Place Mohammed V
    ‪6 min walk‬
  • Central Market of Casablanca
    ‪12 min walk‬
  • Hassan II Mosque
    ‪3 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪42 min drive‬

Room options

View all photos for Superior Room

Premium bedding, pillowtop beds, free minibar items, in-room safe

Superior Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Duplex Suite City View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Duplex Suite City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Duplex Suite Mosque View

Duplex Suite Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Duplex Suite Mosque View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Double or Twin Room, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room Mosque View

Deluxe Double or Twin Room Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Double or Twin Room Mosque View

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Duplex King Bed Mosque View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Family Duplex King Bed Mosque View

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Superior Double or Twin Room, City View

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About this property

Kenzi Basma Hotel

4-star hotel in Casablanca City Center
2 restaurants, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.
Kenzi Basma Hotel offers 114 accommodations with minibars (stocked with some free items) and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Kenzi Basma Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Le Bloom Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le Comptoir - This bar specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MAD 120 for adults and MAD 60 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Bloom Restaurant
  • Le Comptoir

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height bed (20 inches high)
  • Low-height desk
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kenzi Basma
Kenzi Basma Casablanca
Kenzi Basma Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel Casablanca

Kenzi Basma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 102 out of 355 reviews
Rating 8 - Good. 140 out of 355 reviews
Rating 6 - Okay. 61 out of 355 reviews
Rating 4 - Poor. 25 out of 355 reviews
Rating 2 - Terrible. 27 out of 355 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nozm, Springfield Gardens

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .
Stayed 1 night in Nov 2024

6/10 Okay

Nozm, Springfield Gardens

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never book here again.
This has to be one of the worst experiences I’ve had to date. From my bookings not being updated as requested to phone calls from staff after 1am to request proof of marriage (a practice that has since been abolished and either way was not acceptable to contact and wake clients at this time for anything other than an emergency). I am disgusted by how we have been treated, the lack of professionalism and management has been abhorrent. We will be formally complaining to the British consulate, and Kenzi Group, as well as sharing this experience online.
Stayed 1 night in Oct 2024

6/10 Okay

Dorit

Business traveler
Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Svitlana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mwilwa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.
Stayed 3 nights in Jul 2024

10/10 Excellent

Musthak

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my stay, reception staff were very helpful and friendly, as was Adil and Madam Talbi. Good clean hotel, which is exactly what I wanted.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaniv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2024

8/10 Good

Karam Alfred Al

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.
Stayed 6 nights in May 2024

10/10 Excellent

Rupert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andre T., Upper Marlboro

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I can't believe I never booked this hotel all the other times I have traveled to Casablanca! Wonderful bar/restaurant, friendly and professional staff, dedicated parking space, clean and comfortably rooms. Located at the heart of the city and yet no insane noises nor traffic, I loved it!
Stayed 6 nights in Mar 2024

2/10 Terrible

Christie

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel smoked of smoke and carpet was badly soiled.
Stayed 4 nights in Feb 2024

8/10 Good

Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!
Stayed 8 nights in Dec 2023

10/10 Excellent

CHIRAZ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very nice staff especially Adel from the restaurant. He is a very cheerful person and tries to please everybody. Breakfast is great! We had a nice room on the last floor with a great view.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Tomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

yorgis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice welcome, very fast check in, great room.
Stayed 1 night in Jun 2023

8/10 Good

Bettina

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff of the hotel was nice and helpfull. The location easy yo get a round. Nearby is the Mosque of Hasann II. The hotel is a bit old but the room is confortable.
Stayed 2 nights in Jun 2023

4/10 Poor

LUZ, PEMBROKE PINES

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

THOMAS

Liked: Property conditions & facilities, room comfort
Wouldn’t a second time
Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.
Stayed 1 night in Apr 2023

2/10 Terrible

Guilherme

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair all over bed linens. Also all over bathroom, walls. Dirty and old and grimy. Asked for a change of bedsheets, new ones were the same. The immediate area is not welcoming and the balcony is not clean or usable. Ended up leaving after checkin to stay at a different hotel. Don’t recommend at all.

10/10 Excellent

Imran

Stayed 1 night in Dec 2022