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Novotel Casablanca City Center

4.0 star property

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Photo gallery for Novotel Casablanca City Center

Porch
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
  • Central Market of Casablanca
    ‪7 min walk‬
  • Place Mohammed V
    ‪13 min walk‬
  • Hassan II Mosque
    ‪3 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

  • 280 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Free WiFi
  • Restaurant
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The price is $136 total
includes taxes & fees
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About this property

Novotel Casablanca City Center

4-star hotel in Casablanca City Center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and a business center. Housekeeping is available on request.
Novotel Casablanca City Center offers 281 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 2799 square feet (260 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine.

Novotel Casablanca City Center has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Delight Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Delight Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,799 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Novotel Casablanca City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 744 reviews
Rating 8 - Good. 323 out of 744 reviews
Rating 6 - Okay. 132 out of 744 reviews
Rating 4 - Poor. 58 out of 744 reviews
Rating 2 - Terrible. 44 out of 744 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tina Travaglini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurant was excellent. We felt comfortable and at home. Wanted to say thank you to them all for their warm welcome and help they provided
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good
Stayed 2 nights in Feb 2025

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
床很舒適，房間乾淨。
Stayed 1 night in Feb 2025

2/10 Terrible

Susan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight got canceled due to weather conditions causing us to miss our connecting flights and the lack of compassion and the unprofessionalism from this establishment was horrible. They respond online like they are trying to help but it’s automated and they don’t care. Called long distance and they put me on hold then hung up the phone, when I tried calling back, they kept hanging up the phone on me. I will never use this hotel nor recommend. Based on other reviews I can see I’m not the only one. Disappointing! Hope this isn’t a reflection of what tourism is like.
Stayed 6 nights in Feb 2025

2/10 Terrible

Mary

Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Comfortable, good location, but do not expect more

Quick check in and courteous staff. But service was non existent. The staff claimed to have 24 room service but no one picked up the phone when I called. Finally, had to call the reception asking to tea, coffee and milk sachets. They got it to my room after 1 hour, that too only a coffee pod.
Stayed 1 night in Jan 2025

10/10 Excellent

Viatcheslav, Richmond Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and attentive stuff.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayukh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, good clean rooms however the linen was a bit stained. Breakfast had a variety. Great location. Thanks for tge lovely stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet digs

Abundant breakfast buffet, sage and clean facility, very helpful staff, great location next to Medina and train station
Stayed 1 night in Dec 2024

6/10 Okay

Bradley, EDMONTON

Traveled with partner
Ac was,t the best
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
It was a challenge to sleep in the room given the musky/mildew smell. The wall I slept next to had water damage. My sheets had step marks on it. It was difficult to sleep in. The location was spectacular as it was across the street from Casa Port.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Outdated hotel in prime location

Outdated hotel and more like a hotel you’d stay at near an airport. The location is great and walking distance to one of the train stations in Casablanca. We also got a room facing two major construction sites and the noise was annoying while we had to leave one of the windows open to get air from outside. The whole hotel needs professional cleaning and renovation. It was very busy when we stayed in it and I’m not sure where the revenues are going.
Stayed 1 night in Oct 2024

2/10 Terrible

Sajeda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a major renovation, absolutely disappointing. dirty couches, dirty carpet and nothing was good about the rooms. I stayed in Sydney in Novotel and expected the same results. Only the breakfast was excellent.
Stayed 1 night in Sep 2024

8/10 Good

KOUASSI ARISTIDE FABRICE

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Good! Keep it it clean and keep housewifes motivat

Fine!
Stayed 1 night in Oct 2024

4/10 Poor

Abdullatif

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Abdullatif

Stayed 1 night in Oct 2024

4/10 Poor

Jigar

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Rooms were outdated. Small pillows. AC not working
Stayed 1 night in Sep 2024

4/10 Poor

khairi

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

md mozammel

Stayed 2 nights in Aug 2024

10/10 Excellent

Lava

Liked: Cleanliness, staff & service, property conditions & facilities
Good service good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and very friendly
Stayed 1 night in Aug 2024

8/10 Good

Ruphin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was good.
Stayed 4 nights in Aug 2024