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Oum Palace Hôtel & Spa Casablanca

4.0 star property

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Photo gallery for Oum Palace Hôtel & Spa Casablanca

Exterior
32-inch plasma TV with satellite channels, TV
Daily buffet breakfast (EUR 13 per person)
Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
12 Rue Kamal Mohamed, Casablanca, 20000
  • Central Market of Casablanca
    ‪5 min walk‬
  • Place Mohammed V
    ‪14 min walk‬
  • Hassan II Mosque
    ‪4 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪46 min drive‬

Room options

View all photos for Executive Suite

32-inch plasma TV with satellite channels, TV

Executive Suite

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

32-inch plasma TV with satellite channels, TV

Superior Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

32-inch plasma TV with satellite channels, TV

Deluxe Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Oum Palace Hôtel & Spa Casablanca

4-star Casablanca hotel, connected to a shopping center in Casablanca City Center
Along with 2 restaurants, this hotel has a full-service spa and 3 coffee shops/cafes. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Oum Palace Hôtel & Spa Casablanca offers 112 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch plasma televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Oum Palace Hôtel & Spa Casablanca features a full-service spa and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center and 3 meeting rooms. This Art Deco hotel also offers spa services, barbecue grills, and a vending machine. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Oum Palace Hôtel & Spa Casablanca has designated areas for smoking.

A complimentary manager's reception is offered each day.
Le RIF - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Montreux - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 per person
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le RIF
  • Montreux

Things to do

  • Archery
  • Full-service spa
  • Helicopter/airplane tours
  • Ropes course
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Oum Hotel
Oum Palace
Oum Palace Casablanca
Oum Palace Hotel
Oum Palace Hotel Casablanca
Oum Palace Hotel Spa
Oumpalace Hotel SPA
Oum Palace Hotel Spa
Oum & Casablanca Casablanca
Oum Palace Hôtel Spa Casablanca
Oum Palace Hôtel & Spa Casablanca Hotel

Oum Palace Hôtel & Spa Casablanca Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 140 reviews
Rating 8 - Good. 42 out of 140 reviews
Rating 6 - Okay. 33 out of 140 reviews
Rating 4 - Poor. 17 out of 140 reviews
Rating 2 - Terrible. 8 out of 140 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Grant

Disliked: Staff & service
Just okay.
Stayed 2 nights in Nov 2024

4/10 Poor

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..
Stayed 3 nights in Oct 2024

10/10 Excellent

Shaun, LIMASSOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Stayed 2 nights in Apr 2024

8/10 Good

Greg

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.
Stayed 1 night in Sep 2023

6/10 Okay

Emily

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.
Stayed 7 nights in Sep 2023

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

SANGOH

Stayed 1 night in May 2023

8/10 Good

Shamsul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful.
Stayed 5 nights in May 2023

6/10 Okay

karen

Disliked: Staff & service, property conditions & facilities
Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean
Stayed 1 night in May 2023

8/10 Good

kimberly

Liked: Cleanliness, staff & service
Hotel is fine- AC is ok- did have some mold in shower and the street is very noisy - would have been really bad without a sound machine- good bfast
Stayed 1 night in Apr 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.
Stayed 1 night in Apr 2023

10/10 Excellent

Filipe

Stayed 2 nights in Mar 2023

10/10 Excellent

Taylore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Bedrooms were spacious and clean. Staff were really nice to deal with especially after having some issues with our shower they moved us to a new room without any issues. I would highly recommend
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Stayed 2 nights in Mar 2023

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and very clean. But difficult for car parking.
Stayed 1 night in Feb 2023

10/10 Excellent

Hicham

Stayed 2 nights in Jan 2023

10/10 Excellent

Faye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs, perfect location For a price, it is a good hotel

6/10 Okay

AMIL KUSAIN JR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is slow. Breakfast starts early 6.30am so you can do excursion. The receptionist was helpful. Spa was too expensive only femal staff. In general, we enjoyed our stay.

10/10 Excellent

Misaki

Liked: Staff & service, amenities, property conditions & facilities
Workers were so nice and helpful. I had a great experience staying at this hotel.
Stayed 2 nights in Dec 2022

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.
Stayed 2 nights in Oct 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good.
Stayed 1 night in Sep 2022

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, wonderful staff. Clean, quiet rooms.
Stayed 1 night in Apr 2022

10/10 Excellent

Vernon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, efficient, clean, friendly and courteous staff.
Stayed 1 night in May 2022