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Park Suites Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Suites Hotel & Spa

Terrace/patio
Executive Suite | Premium bedding, in-room safe, desk, soundproofing
Reception
TV, offices
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
55,Avenue Hassan II Angle Rue de Terves, Casablanca, 20000
  • Place Mohammed V
    3 min walk
  • Parc de la Ligue Arabe
    5 min walk
  • United Nations Square
    13 min walk
  • Casablanca (CMN-Mohammed V)
    41 min drive

Room options

View all photos for Junior Suite

Premium bedding, in-room safe, desk, soundproofing

Junior Suite

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite (Single Use)

Premium bedding, in-room safe, desk, soundproofing

Executive Suite (Single Use)

  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Senior Suite (Single Use)

Premium bedding, in-room safe, desk, soundproofing

Senior Suite (Single Use)

  • 538 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Single Use)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (Single Use)

  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, soundproofing

Executive Suite

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Triple Room (Suite)

Premium bedding, in-room safe, desk, soundproofing

Triple Room (Suite)

  • 431 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Senior Suite

Premium bedding, in-room safe, desk, soundproofing

Senior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

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The price is $143
per night
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includes taxes & fees
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About this property

Park Suites Hotel & Spa

4-star hotel in Casablanca City Center
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Park Suites Hotel & Spa offers 20 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Premium satellite television is provided. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include slippers, bidets, and complimentary toiletries.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite valet parking is complimentary.

Park Suites Hotel & Spa has designated areas for smoking.

A complimentary manager's reception is offered each day.
Mia Donna - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mia Donna

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 400

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 120 per person
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Late check-out fee: MAD 400 (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Park Suites
Park Suites Casablanca
Park Suites Hotel Casablanca
Park Suites Hotel Spa
Park Suites Hotel & Spa Hotel
Park Suites Hotel & Spa Casablanca
Park Suites Hotel & Spa Hotel Casablanca

Park Suites Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 189 reviews" "
Rating 8 - Good. 66 out of 189 reviews" "
Rating 6 - Okay. 33 out of 189 reviews" "
Rating 4 - Poor. 13 out of 189 reviews" "
Rating 2 - Terrible. 16 out of 189 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Kate

Liked: Cleanliness
Very basic but well located
To start with good I must say bed was very comfortable, we had daily cleaning and change of towels. Everything else is far from what is on the pictures and description. Here Hotel Spa, in there different name in front of hotel, inside of hotel. There is no spa service or fitness facilities, sound proof rooms are a joke! You can hear street notices, doors shutting, lift like it’s all happening in the room. There is a kitchenette but only one of plate, cup and cutlery. We only made tea there. Breakfast was very basic, very limited choice, only hot food was fried eggs that were dry by 10am, water down coffee.
Kitchenette
Bathroom
Room
Balcony
Stayed 8 nights in Dec 2023

8/10 Good

KATHLEEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Great staff and good location.
Stayed 1 night in Nov 2023

2/10 Terrible

Ayana

Disliked: Cleanliness

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
The hotel is near the city center and the price is really good. Service was great and the restaurant has great dishes.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra, Fort Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite? Or not?
We booked two rooms. One looked like the pictures, the other did not. We weren’t there long enough to really care. Just needed a place to rest before our next flight. One think I do have to say, the coffee machine was not in any of the rooms. Did not see a kettle or any sort of coffee machine in the rooms. Not sure if you have to request it or not, but again, weren’t there long enough to care.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location was ok, good staff

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value for money.
I stayed for 5 nights. The hotel didn’t serve breakfast for 4 days on time and didn’t serve at all for 1 day. I also found a cockroach on the 4th floor. The room should have had kitchenware but no fry pan or pot.
Stayed 5 nights in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliness and luxury
This was one of the most pleasant hotel experiences I've had. All of the staff were extremely friendly, my room was huge, and the hotel is in a good location. On the last day of my trip, I met the owner of the hotel who was very friendly and offered us a farewell tea. If I'm ever staying in Casablanca again, this will be my spot.
Stayed 1 night in May 2023

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart stay
Very pleasant.. staff was very much helpful. Strategic location. Budgeted prices
Stayed 1 night in Apr 2023

10/10 Excellent

Konstantin

Stayed 3 nights in Mar 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the heart of Casablanca.
This hotel is really a gem in the heart of Casablanca. The suites are amazingly big and open. The service is out standing, especially Mohammed at the front desk. He was really helpful and willing to assist in anyway possible. I will definitely go back to the same hotel in my next visit. It really deserves the 5 star hotel rank.
Stayed 1 night in Dec 2022

2/10 Terrible

jasim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very dirty hotel, bedding filthy with nauseous smell as if you were in slautery graveyard, only one towel was there and that was stained with blood, the poor receptionist did changed, however he was terrified when I told him this was filmed on mobile. Breakfast horrible we had to go out for fill up. The bathroom very dirty and smelly. For assumed 4* you expect tea and water in room! Non provided. Enterace of the level 3 which was the room located filthy and gives smell of dead rat, No view, the noise of street and down stair bar music terrible Staff were ok
Stayed 2 nights in Oct 2022

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never use the hotel because Expedia didn’t show me the hotel in my booking
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Quisqueya

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Stéphane

Stayed 2 nights in May 2022

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Large room with renovated bathroom and en-suite kitchen. Upgraded when we arrived. Friendly and helpful staff. Checked in and attended swiftly to all our needs. Located within walking distance of some nice parks and restaurants. Short taxi ride to the shore. Only con- please include more towels in bathroom and floor towel. Tile is slippery. We enjoyed our stay. Thanks!
Stayed 1 night in May 2022

6/10 Okay

Paul

Liked: Staff & service
It’s a good value hotel but it’s not very well maintained, needs more housekeeping. Towels don’t look too cleaned , not the best quality or white washed , shower stall needs to be more cleaned .
Stayed 1 night in May 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location and Very Helpful Staff
Good location, value for money and very good service! Jamila and Hind are very helpful, try to always assist with every query you have. We will definitely come back to this hotel.
Stayed 3 nights in May 2019

6/10 Okay

TIAN SENG

Disliked: Staff & service, property conditions & facilities
Only location sells for this hotel
I was quite shocked to find this hotel being rated 4 star when infact it looks more like 2.5 to 3 Star at most. No amenities, lobby was a drag, cramped elevator and with a dirty carpet on it. During our stay from Feb 12 to 15, the hotel was pretty quiet even for breakfast. I noticed their Trip Advisor Excellence Award was last given in 2015. As I have to pay hotel directly, the exchange rate used by the hotel was exceptionally high. The current exchange rate used by hotels in Tangier and Chefchaeoun from Euro to MAD was 10.85, this hotel charges me at 11.20. I protested and they finally reduced it to 11.00 which is still very high.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I reserved and paid for an Executive suite room. Based upon the photos on the website, an Executive Suite room has a lounge area with a sofa and two chairs and a city-view balcony with lounge seating. The room I received is a standard king-size room with one chair as seating. There is no balcony. We arrived at the hotel exhausted from a rather fraught airline experience from Los Angeles (multi-hour delays, iuggage did not arrive in the same flight, one aborted landing) attempt, and So we did not complain to the hotel about the room. But others should know that the room interiors and amenities are NOT as pictured on the website. The hallway smells like wet dog. There is obvious water damage on the hotel lobby ceiling. On the plus side, the staff are friendly and responsive.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2018