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La peor experiencia que eh tenido en 16 años que tengo viajando, eh visitado 33 paise y jamas en mi vida había tenido una tan terrible y desagradable experiencia como esta . Primero el lugar está bien ubicado , pero llegue de Brasil en un vuelo al medio día y prácticamente les rogué que me guardaran las maletas , Ojo ni siquiera pedí habitación por que entendía que del check-in es la 3pm. NOOO solo quería que yo u mi familia ( 5 personas ) estábamos literal en la calle con las maletas. No hay mas que un chat de WhatsApp. Dios que batalla , literal estábamos en la calle como indigentes , les envie fotos de las condiciones y que va, Después de hora y media en la calle se dignaron a ayudar , pasè la vergüenza de mi vida , lo que nunca, fue horrible. Luego les pido de favor que me dejaran las maletas al irme 3 horas porque me retrasaron el vuelo de regreso a casa y la re4spuesta fue un GRAN NO. si usted esta leyendo esto ,porfavor NO use este lugar , aparte éramos 5 , y solo habían 4 toallas y nunca jamás fueron a chekiar y?o etc, y es que NO hay forma de comunicarse con nadie , solo msj vía WhatsApp y responden después que pasan horas, Jamas ni gratis me volvería a hospedar en un lugar con una administración tan funesta . This is the worst experience I have had in my 16 years of traveling. I have visited 33 countries, and never in my life have I had such a terrible and unpleasant experience as this one. First, the location is good, but I arrived from Brazil on a flight

Everything was terrific at this boutique hotel in Buenos Aires. Staff were incredibly helpful and pleasant to speak with. Would highly recommend it!!

Beautiful, elegant, wonderful staff, great breakfast, room service from two restaurants. 5 nights stay, and we couldn’t be happier. Any small problems were taken care of in minutes with a smile. Highly recommended.

A fairytale stay! The staff was incredible and kind, the property was stunning and the asado incredible. If you are going to Buenos Aires, this is a MUST stay location.

Excelente hotel. Suite Park vale a estadia Café da manhã muito bom. Localização perfeita. Lindo jardim.

The only 2 issues i found was that the bed was not attached to the head so it was constantly moving and the breakfast that was the same every day. Other than that everything was great.

Dear Casa Sur Recoleta Team, ​Before our departure, we want to express our most sincere gratitude for the excellent service during our stay. ​We would like to make a very special mention of Agustín, Eduardo, and Daniela at the Front Desk. From the first moment, they welcomed us with exceptional kindness, professionalism, and readiness to help, addressing each of our requests with a smile. ​Our deepest thanks also go to the entire staff: from the housekeeping, whose impeccable work made us feel right at home, to the floor and service staff, who demonstrated flawless warmth at all times. ​Great infrastructure makes a good hotel, but the human quality of its people makes a stay truly unforgettable. Thanks to all of you, our time here has been perfect. We wish you the greatest success and hope to visit you again soon. ​Sincerely,