Plaza Caserta

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Caserta

Lobby
Exterior
Exterior
Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Viale Lamberti, Caserta, CE, 81100
  • Clinica Sant'Anna
    5 min drive
  • Chiostro di Sant'Agostino
    7 min drive
  • Caserta Cathedral
    7 min drive
  • Naples (NAP-Naples Intl.)
    24 min drive

Room options

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Plaza Caserta

4-star Caserta hotel close to Royal Palace of Caserta
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Plaza Caserta offers 312 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Complimentary self parking is available on site.

Plaza Caserta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Maison Plaza Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maison Plaza Restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Plaza Caserta
Crowne Plaza Caserta
Golden Tulip Plaza Caserta Hotel
Plaza Caserta
Plaza Caserta Hotel
Plaza Caserta Caserta
Golden Tulip Plaza Caserta
Plaza Caserta Hotel Caserta

Plaza Caserta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 206 out of 581 reviews" "
Rating 8 - Good. 254 out of 581 reviews" "
Rating 6 - Okay. 82 out of 581 reviews" "
Rating 4 - Poor. 29 out of 581 reviews" "
Rating 2 - Terrible. 10 out of 581 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Aceil

Traveled with family
Liked: Cleanliness, staff & service
This is a hotel designed for exhibitions and business conferences - so feels as such. But it offers great value for money out of season. An improvement would be hotel transport to the train station or the centre of town - which is otherwise hard to get to.
Stayed 4 nights in Jul 2024

10/10 Excellent

Natasha

Stayed 2 nights in Jul 2024

8/10 Good

Antonieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

MING HUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel, nothing around.
Stayed 1 night in Jul 2023

10/10 Excellent

Evneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good parking . Breakfast was the best feature.
Stayed 1 night in Apr 2023

6/10 Okay

Craig

Traveled with group, Business traveler
Liked: Cleanliness
This place is about 10 years past time for an update.
Stayed 1 night in Sep 2022

8/10 Good

ABIMBOLA

Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, parking was easy. Hotel desperately needs a deep clean. Rooms are dusty, and everything smells musty. Sheets, bath towels all smelled old and stale. Rooms had phones with half the buttons missing and rooms had no information. No room service information, no restaurant menu.
Stayed 2 nights in Dec 2019

8/10 Good

David

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, with only some details requiring attention. Consider installing soap trays in the showers for example.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated Cinzia who helped us book a private tour to the Amalfi Coast. The Bloo restaurant was fantastic. The only thing, we had to change room due to the patio door of the balcony not xlosing & i didn't feel safe and cleaning service could have been better. Towels weren't im the room qhen we got back. But otherwise I would stay again at this hotel. Very close to where we wanted to visit. We went to Pompei & the Royal Palace of Caserta.
Stayed 3 nights in Aug 2019

8/10 Good

M. SADIK

Liked: Cleanliness, property conditions & facilities, room comfort
It works if you’re a cost-based customer
It was not bad It works for a night or two I’ve chosen for easy parking but parking was not a problem in Caserta They sent one coffee cup and a glass in his hands not on a tray when I asked for two coffee cups This’s not proper for a four star hotel
Stayed 1 night in Aug 2019

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness
Overall the room is neat and big however the lobby seems super cold !!! Seems like there’s no heat at all. When arrived to the 2nd floor, the corridor seems so dark and hunted! Not sure why they tint the light. It would be better to have a brighter atmosphere.
Stayed 2 nights in Mar 2019

8/10 Good

Vittoria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complain is that sheets were not fitted to the mattress.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Holtel was too far away from local town for family to walk.
Stayed 7 nights in Oct 2018

6/10 Okay

John, Glasgow Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty much a hotel for business travel
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Difficult location to find..huge conference center..not to my liking...staff.. Fernando ..not very friendly nor welcoming. .did not feel lik a guest....it was very poor customer service...and the breakfast buffet area so crowded....the only good thing about this hotel ..was the room..very nice. ..however will never go back there again BBBack thet again..
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Nice hotel
Beautiful hotel, conveniently located 10 minutes from the city center. Our room was huge and always very clean. The one thing they should improve is the WiFi, it works great in the lobby
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Great stay! Will definitely come back!
We had a great time, convenient location, quiet and about 10 minutes drive from the city center. I had read some concerning reviews about small beds, not at all. Our room was a standard room with king size bed. Perfect for our 10 nights stay. The only cons is the WiFi, great in the hotel lobby, poor in the room. Loved this hotel overall and will definitely come back!
Stayed 6 nights in Aug 2018

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our stay was pleasant. Staff were wonderful and helpful throughout. However, having been to your hotel now for a third time and my son previously 5 times we can't help notice the standard of maintenance around the complex has fallen where it is noticeable. In particular hallways, and some areas around the complex.
Stayed 12 nights in Aug 2018

4/10 Poor

Carmelo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
WiFi is a dream in this hotel
WiFi was not working since the arrival up to the departure. There were not kind people at the reception. During my stay they asked for a caution to get a second key. Location is not good, there is nothing around the hotel.
Stayed 1 night in Jul 2018

4/10 Poor

Evaldas

Liked: Cleanliness, room comfort
Disliked: Staff & service
WiFi is not available
Huge hotel, it has been a luxury one in the past. Currently there are a lot of empty spaces, a bit shabby and spooky. There is NO WiFi in contrary to what they advertise. If you stay one night you will be fooled by saying that WiFi is currently out of order, but tomorrow they will fix it. Same lies do not work if you stay longer, then they simply admit that there is no WiFi and they are not going to fix it. Nevertheless there are also good things to say about the hotel. Rooms are spacious, you can enjoy really a nice and big pool that is open not only for hotel guests. Also it is pretty convenient to go to Naples by train (3.40 euro one way). It takes around an hour to get there. Train station is approximately 30 minutes walk from the hotel. Approximately same distance from the hotel are restaurants if you would like to have dinner not in the hotel restaurant.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, hotel is located near by royal palace.
Nice hotel. Hotel is located about 15 min by car, to the royal palace.
Stayed 1 night in Jul 2018