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Clos Castel - Hotel

4.0 star property

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Photo gallery for Clos Castel - Hotel

Indoor spa tub
Junior Suite | In-room safe, individually decorated, individually furnished, desk
Lobby
Front of property - evening/night
Sauna, hot tub, steam room, massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
13 avenue du 8 mai 1945, Casteljaloux, 47700
  • Maison du Roy
    ‪8 min walk‬
  • Eglise Notre-Dame-de-l'Assomption de Casteljaloux
    ‪8 min walk‬
  • Thermes de Casteljaloux
    ‪9 min walk‬
  • Agen (AGF-La Garenne)
    ‪41 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, individually decorated, individually furnished, desk

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, individually decorated, individually furnished, desk

Junior Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Clos Castel - Hotel

4-star Casteljaloux hotel walkable to Thermes de Casteljaloux
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services, and a meeting room.
Clos Castel - Hotel offers 10 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Casteljaloux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, La Clairière. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Clos Castel - Hotel features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Casteljaloux hotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Clos Castel - Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Vieille Auberge - This fine-dining restaurant specializes in Regional cuisine and serves lunch and dinner. Reservations are required.
Room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Vieille Auberge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Library
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CASTELJALOUX Clos Castel - Hotel Hotel
Clos Castel - Hotel CASTELJALOUX
Clos Castel Hotel CASTELJALOUX
Clos Castel Hotel
Clos Castel CASTELJALOUX
Hotel Clos Castel - Hotel
Clos Castel
Hotel Clos Castel - Hotel CASTELJALOUX
Casteljaloux Clos Castel
Clos Castel - Hotel Hotel
Clos Castel - Hotel Casteljaloux
Clos Castel - Hotel Hotel Casteljaloux

Clos Castel - Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 32 reviews
Rating 8 - Good. 3 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 1 night in Aug 2024

10/10 Excellent

Vince

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location.
This is one of the nicest properties. The hotel is beautifully presented with great interior design and décor. Clean and smart. The hotel has a Michelin Restaurant, with fabulous food and excellent service. In particular Max the restaurant manager and Laurent the Hotel manager are extremely professional and helpful and are an asset to this hotel. All the staff are friendly and welcoming. Parking is easy. The hotel has a private gate at the back of the property and ample on-site parking. The location is good for walking into town. This really is a great hotel and around 45 minutes from Bordeaux.
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Amenities, property conditions & facilities
Lovely hotel, wonderful staff, amazing dinner restaurant.
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent staff, quiet.
Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Stayed 6 nights in Jul 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with nice facilities and very effective air conditioning. Staff were very friendly and helpful. Location is a short walk to the town. The hotel restaurant is excellent
Stayed 2 nights in Aug 2022

10/10 Excellent

Dean, Kensington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed, impeccably maintained, superb service, fantastic staff - outstanding!
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
L’hôtel est top mais le service a commis quelques maladresses.
Stayed 1 night in Nov 2024

10/10 Excellent

laura jane

Stayed 2 nights in Oct 2024

8/10 Good

Birgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gerne
Wunderschönes Hotel, zuvorkommendes Personal. Kann ich nur empfehlen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, room comfort
BOF
Désolé, le séjour fut moyen.
Stayed 1 night in Feb 2024

10/10 Excellent

jeanine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en couple
Super séjour au Clos Castel où le personnel est au petit soin avec vous.
Stayed 2 nights in Nov 2023

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à rajouter tout était top
Stayed 1 night in Nov 2023

8/10 Good

Bertrand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne adresse
Très bel hôtel. Avec néanmoins 2 bémols : le tarif du petit-déjeuner est vraiment abusif, les tarifs du restaurant sont aussi très élevés, surtout quand on sort de table en ayant encore faim...
Stayed 1 night in Sep 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génial
Plus que parfait juste un petit bémol il manque un petit réfrigérateur dans les chambres
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel attentionné et attentif
une attention toute particulière du personnel pour ses hôtes, appel par le nom de famille, service individualisé, de tres bon conseil pour le vin, une adaptabilité pour les plats (salade de fruit plutôt qu'un gateau et tres tres copieuse et délicieuse). Un séjour repos en solo qui m'a fait beaucoup de bien.
Stayed 2 nights in Feb 2023

10/10 Excellent

naomy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

jean-philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une bulle de calme et de plaisir
Tout était parfait, de l'accueil (qui commence bien avant l'arrivée) à la chambre, en passant par le SPA et le restaurant. Nous reviendrons c'est sûr
Stayed 1 night in Sep 2022

10/10 Excellent

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Hansa

Stayed 1 night in May 2022