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Hapimag Resort Mas Nou

4.0 star property

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Photo gallery for Hapimag Resort Mas Nou

Beach
2 outdoor pools, open 8:30 AM to 10:00 PM, sun loungers
1 bedroom, in-room safe, desk, laptop workspace
Courtyard
Beach

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Carretera De Romanyà, S/n, Castell-Platja d'Aro, 17250
  • Platja d'Aro Beach
    ‪15 min drive‬
  • Sant Feliu de Guixols Beach
    ‪23 min drive‬
  • Palamos Beach
    ‪28 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪43 min drive‬

Room options

View all photos for Superior Apartment, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Superior Apartment, Balcony

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

1 bedroom, in-room safe, desk, laptop workspace

Studio

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Comfort Apartment, 2 Bedrooms, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Comfort Apartment, 2 Bedrooms, Balcony

  • 807 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Apartment, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Apartment, 1 Bedroom, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, Ground Floor

1 bedroom, in-room safe, desk, laptop workspace

Apartment, Ground Floor

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Apartment, 2 Bedrooms, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Standard Apartment, 2 Bedrooms, Balcony

  • 807 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

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About this property

Hapimag Resort Mas Nou

4-star Castell-Platja d'Aro hotel with golf course
2 outdoor pools, a golf course, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Hapimag Resort Mas Nou offers 190 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include day beds. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with refrigerators, separate dining areas, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and irons/ironing boards can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a golf course and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hapimag Resort Mas Nou features a golf course, 2 outdoor swimming pools, a sauna, and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a library, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hapimag Resort Mas Nou is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Hapimag Resort Mas Nou has a restaurant on site.
Room service (during limited hours) is available.

Languages

Catalan, Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 4 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf course
  • Library
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Highchair
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave on request
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The check-in times for this property vary: during the winter, the reception desk is open until 6 PM, late arrivals should contact the hotel in advance to arrange check-in; during the summer, reception is open 24 hours a day.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per night (maximum EUR 50 per stay), plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 11.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 14 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 180 per person
  • Self parking fee: EUR 4.00 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 6 per pet, per night (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 11.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property is also known as

Hapimag Mas Nou
Hapimag Mas Nou Castell-Platja d'Aro
Hapimag Resort Mas Nou
Hapimag Resort Mas Nou Castell-Platja d'Aro
Hapimag Mas Nou CastellPlatja
Hapimag Resort Mas Nou Hotel
Hapimag Resort Mas Nou Castell-Platja d'Aro
Hapimag Resort Mas Nou Hotel Castell-Platja d'Aro

Hapimag Resort Mas Nou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 85 reviews
Rating 8 - Good. 32 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

James, Royal Oak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting was beautiful, views of hills and sea were fantastic, gardening and landscaping were great. We liked the cats guarding the property from rodent invaders!
Stayed 4 nights in May 2022

2/10 Terrible

laszlone

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star resort, bring your own towel and rubish bag
Really hate to leave a negative review, and i TRIED AND TRIED everyday to give this place a chance, even on the last morning, at our check-out I wanted to NOT leave a negative review, but what one is about to experience here, is probably better to prepare for. The start with the positives, the location and lay-out of the resort is absolutely STUNNING. it's a calm isolated mountain-top oasis, with fantastic views. The less so good, the pool is way too little for this siyze of resort and extremely over-crowded (and also heavy chlorine smelling), so dont expect to relax or swim there. Now to the horror. This 4 STAR GOLF RESORT, that charges up and around 300 eur a night forget to inform you that they will not provide a couple of things: TOWELS, HOUSEKEEPING, RUBBISH BAGS. So you are expected to use the same towel for the duration of your stay, clean your own studio/apartment and get rid of your own rubbish (and then get a black bag somewhere). That is probably a "tad" surprising, me at least after visitign 107 countries in my life, have not been to such resort yet. We were begging the reception for no cleaning, no help with the rubbish but PLEASE give us some fresh towels. They promised, they lied, never delivered. On my check-out day, there I was again, literally begging for 1 single towel, to be able to shower for the journey home. The receptionist (on duty 27/JUN, 10AM) PROMISED TO SEND ONE UP, I took the shower, but the towel never came. I find it morbidly disrespectful.
Stayed 3 nights in Jun 2021

10/10 Excellent

Tajul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
This is not my first time at this resort and definitely won't be my last. Can't fault them for anything, staff were very friendly and helpful, service is great and overall brilliant. Only flaw if anything was the swimming pool filter wasn't working on the last day but won't be fair to blame hotel for this.
Stayed 4 nights in Sep 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

Tajul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall you will be happy
Staff are fabulous, friendly and very helpful so no issues whatsoever there. Overall, the hotel is not too bad but no room service or daily cleaning of rooms and you have to check in by a certain time otherwise you'll left stranded with nothing as the reception closes early. But I think I'd stay there again if I was to travel to Barcelona again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and excellent breakfast.
Excellent hotel. Only problem flies around the pool when trying to sunbath

8/10 Good

Sébastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Séjour de 5 nuits en famille. Petit village très joli mais appartement à l’étage le plus bas et donc très sombre la journée.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sohelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super week end
Jai vraiment bien aimer cette endroit est magnifique l'appartement est immense a proximité de tout je reviendrai car on a passe un bon week end
Stayed 2 nights in Jul 2024

10/10 Excellent

SONIA

Stayed 3 nights in Jul 2024

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Dominique

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Borja

Stayed 2 nights in Aug 2023

8/10 Good

Sandra, Alexandria

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hermosa! Un hotel arriba de las montañas en un lugar espectacular, tranquilo y relajante, el personal muy amable desde recepción asta la persona de la tienda, los de Restaurant súper amables, lo único que no me gusto es que llegamos en miércoles y la tienda estaba serrada, para servicios se nececita aser recervacion con tiempo, pero la belleza del lugar opaco eso. Regresare más días.
Stayed 1 night in Oct 2022

10/10 Excellent

TAHAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel hebergement en famille
Tres sympathique endroit qui surplombe une ville aussi belle en hauteur de montagne ou tout a été parfait
Stayed 2 nights in Aug 2022

8/10 Good

Pierre

Stayed 2 nights in Aug 2022

10/10 Excellent

Séverine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Susagna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La acomodación y restauración perfecta . Problema: factura en alemán ( estamos en Catalunya) y nos cobraron por aparcar en parquing subterráneo cuando fueron ellos los que nos dieron la tarjeta en ningún caso dijo eran que era de pago , y nosotros aparcamos en el exterior ( no hicimos servir el parquing )
Stayed 1 night in Jul 2022

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

GLORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana agradable
Es un lugar muy tranquilo, muy cuidado y perfecto. Limpieza impecable y personal muy amable. La unica pega es que la piscina y el.lugar donde se encuentra es demasiado pequeeña para la cantidad de apartamentos que hay en el complejo
Stayed 1 night in Jul 2022

10/10 Excellent

Meritxell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un sitio precioso y agradable.
Stayed 2 nights in Jun 2022

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Repetiremos
Muy bien. Servicio genial!
Stayed 2 nights in Jun 2022

6/10 Okay

Nicoletta

Traveled with partner
Zu viel Elektrosmog, der Sicherungskasten hat ununterbrochen ein ätzendes Brummen von sich gegeben. Auch dann, wenn wir alles abgestellt haben. Sehr ringhörig, man hat die Gespräche der Nachbarn gut gehört. Wir werden diese Unterkunft nicht mehr berücksichtigen, obwohl der wunderschöne Masnou Golfplatz sehr nahe war.
Stayed 12 nights in Apr 2022

6/10 Okay

Lucas Matías

Stayed 3 nights in Apr 2022