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Rifugio delle Grotte

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Exterior
Premium bedding, pillowtop beds, minibar, desk
Property grounds
Standard Apartment, 2 Bedrooms, Kitchen | Private kitchen | Fridge
Children's area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping
  • Pet friendly

Explore the area

Map
Via Vito Matarrese 84, Castellana Grotte, BA, 70013
  • Astronomical Observatory Sirio
    ‪4 min walk‬
  • Franco Anelli Speleological Museum
    ‪4 min walk‬
  • Castellana Caves
    ‪5 min walk‬
  • Bari (BRI-Karol Wojtyla)
    ‪51 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, minibar, desk

Standard Apartment, 2 Bedrooms, Kitchen

  • 646 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room, Kitchen

Triple Room, Kitchen | Premium bedding, pillowtop beds, minibar, desk

Triple Room, Kitchen

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room, Kitchen

Quadruple Room, Kitchen | Premium bedding, pillowtop beds, minibar, desk

Quadruple Room, Kitchen

  • 484 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, pillowtop beds, minibar, desk

Double Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, pillowtop beds, minibar, desk

Double Room Single Use

  • 269 sq ft
  • Sleeps 4
  • 1 Twin Bed

About this property

Rifugio delle Grotte

Castellana Grotte B&B with rooftop terrace, connected to a shopping center
Along with a rooftop terrace, this bed & breakfast has conference space and concierge services. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Rifugio delle Grotte offers 5 accommodations with DVD players and minibars. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 22-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 40 square feet (4 square meters) include conference space. A shopping center shuttle and a train station pick-up service are complimentary for guests. This business-friendly bed & breakfast also offers a rooftop terrace, a garden, and concierge services. Onsite self parking is complimentary.

Rifugio delle Grotte has designated areas for smoking.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM. An additional English breakfast is served daily (subject to charges).
DELIGHT - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Restaurants on site

  • DELIGHT

Things to do

  • Bicycle rentals
  • Mountain biking

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 40 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 70 (from 3 to 15 years old)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Rifugio delle Grotte
Rifugio delle Grotte B&B
Rifugio delle Grotte B&B Castellana Grotte
Rifugio delle Grotte Castellana Grotte
Rifugio delle Grotte Bed & breakfast
Rifugio delle Grotte Castellana Grotte
Rifugio delle Grotte Bed & breakfast Castellana Grotte

Rifugio delle Grotte Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 64 reviews
Rating 8 - Good. 23 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
The stay was exactly what wexneeded but the experience was made soecial by the kindness and help of the owners when our car broke down. Not only did they get our car fixed, but they also gave me a lift to my hospital appointment - without my asking.
Stayed 1 night in Dec 2018

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
I'd choose somewhere else...
Place did not match description. WiFi was poor, bed very uncomfortable. No room darkening shades, lots of mosquitos because no screens.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Great location, clean room and good breakfast. Very highly recommended.

10/10 Excellent

Vivian, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very clean hotel
My daughter and I, enjoyed this hotel very much. It is just a few minutes walk from train station. We were served very nice breakfast by the owner of the hotel everyday and our room was cleaned daily. There are very good resturants nearby. We recommend this hotel to the tourists who would like to explore Grotte Castellana.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A somewhat odd refuge
The hotel, or B and B, seems somewhat under-attended. We did arrive early, and no one was on site. On the credit side, following a telephone call, staff arived and we were able to check-in early, conversing in French. The person at check-in was amiable. The rooms were tidy, but dank-smelling and no natural light, because of no windows. Security questionable. One of our party had a stranger enter her locked room. Apparantly he was another confused guest. The breakfast was very good. But the breakfast room was cold, and each of our two mornings, it opened late, 20 minutes or so. Generally, staff were not on site most of the time. i have the impression of a part-time and non-professional operation.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Room for improvement
Arrived to check in around 3pm and no one was there. Had to wait outside the gates for about 30 minutes before someone showed up. The room itself was pretty big- stayed in the Marilyn room which accommodates 6+ people. The queen bed was so uncomfortable we moved the 2 twin mattresses on top of the bed to make it better. The bathroom is not as described and the shower leaked water all over the floor...no extra towels to clean up the excess water. This place has potential but needs some work. Not close by restaurants or shops so a car is necessary.

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, close to the caves
Great location, spacious room and friendly staff. A bit to walk to Castellana but very close to the caves.

10/10 Excellent

Julia, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
We loved it, got a little bit lost on the way there, but with friendly locals and the really helpful host we managed to get there! Really loved our stay and would go back anytime!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right by the grotte
All around good experience but breakfast could be better (this is in comparison with similar italian establishments)

10/10 Excellent

Nathaniel Haven, Naples Italy (US Navy)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private
I was expecting a "pay for what you get" hotel when I booked online, but was pleasantly surprised at the hotels high qualtity when I arrived. It's a very small hotel. Maybe 6-8 rooms. We were the properties only guests. Still, they catered to us very well and even set the table every morning for us for breakfast. Staff was very informative about local things to do and provided discounts. The property is very secure, with secure partking within a walled compound. There is even a friendly yet intimidating guard dog. The room felt fresh and brand new. The building and property is well manicured. It's a 5 minute walk to the cave and a plethora of restaurants, or a 15 minute drive to the beach. Highly recommended!

6/10 Okay

edna, london

Liked: Cleanliness, staff & service
great potential, a few teething troubles
the villas are behind a large security gate so very safe. rooms themselves were very clean and well equipped. very nice bathroom, comfy beds (2 sgle, 1 bunkbed), TV, a/c, wardrobe. kitchenette was separate. this was well-made with proper gas hob (no oven or microwave) butvery little cooking equipment beyond basic crockery/cutlery and minimal pots+pans. we locked ourselves out by accident as friend shut bedrm door with key left on bed! that was an accident just waiting to happen, given the design. Kitchen area had big table and 4 chairs but no sofas so hard to relax as bunk bed area was 2 dark to read in and so only 2 people able to lounge on their bed. breakfast is served in a large shed, comfy/warm. juice, tea/coffee fine. no bread available, just croissants/biscottes. crazy dog tied up in car park. park at a distance. town centre is well hidden-took us 2 days to locate it.

10/10 Excellent

FABIO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuova ed ottima struttura con un ottimo rapporto qualità prezzo
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok
Stayed 3 nights in Jun 2021

10/10 Excellent

Marilena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho pernottato una notte sono stata benissimo il posto bello camera pulita e accogliente, il proprietario gentilissimo è disponibile.
Stayed 1 night in May 2021

8/10 Good

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
isita alle grotte
Ottima accoglienza . Lication eccellente a 2 passi dalle grotte. 20 minuti da alberobello e polignano. Colazione perfetta.
Stayed 1 night in Oct 2020

8/10 Good

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok
Cercavamo una sistemazione per due notti con occasione di visitare le Grotte... Confrontando le proposte, questa ci è sembrata buona tra qualità , posizione e prezzo. Arrivati non abbiamo cambiato idea.. parcheggio privato con cancello automatico... ambiente pulito... prese per cellulari, luce per leggere a letto, frigorifero, televisione, divanetto sul quale appoggiare due valigie, asciugamani cambio giornaliero , colazione servita in un ambiente vicino... torta, cornetto, yogurt, succo, cappuccio, frutta, caffè . Condizionatore che abbiamo utilizzato per scaldare ambiente visto il tempo... Bagno con finestrino ... Tutto molto semplice ma con tutto ciò che è indispensabile perchè chi è in viaggio .
Stayed 2 nights in Sep 2020

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Marcello

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Gestore scorretto
Ho prenotato per i miei colleghi 2 alloggi per un totale di 4 ospiti . Il gestore ( host ) della struttura ha incassato l'intero importo del soggiorno ma poi ha fatto il furbetto cancellando le prenotazioni in modo da non pagare le provvigioni a hotels.com e di conseguenza mi ha contattato hotel.com dicendomi che non ci eravamo presentati alla struttura e in virtù di ciò mi ha cancellato le 2 notti che avevo accumulato come socio hotels rewards. Questo è un comportamento scorretto è disonesto da parte del gestore .
Stayed 1 night in Jun 2020

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva
camere confortevoli, bagno piccolo ma funzionale. Colazione ottima: la torta di mele sofficissima e appena sfornata! Rapporto qualità prezzo ottimo.
Stayed 1 night in Sep 2019

8/10 Good

Mariangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B a due passi dalle Grotte
Ottimo B&B a due passi dalle Grotte e da altri centri di interesse turistico. Senza grandi pretese, ma con personale molto disponibile ed accogliente!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
comodo a 2 passi dall'ingresso delle grotte di Castellana
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Sicuramente migliorabile
Poche le note positive che, per correttezza, vanno subito indicate. Tra queste la colazione, abbondante e buona, e la posizione a circa 500 metri dalle Grotte, raggiungibile a piedi. Tra quelle discutibili l'accoglienza: non che ci aspettassimo una festa con fuochi d'artificio ma almeno un pizzico di cordialità, qualità che non manca nel popolo pugliese. Stanza minimale, discretamente accogliente. Pulizia non accurata e decisamente migliorabile. Ultima cosa... le zanzare... tante (ma questo non può essere colpa del proprietario anche se un repellente elettrico avrebbe reso le notti più tranquille).
Stayed 3 nights in Jul 2018

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018