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Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Sensoria Dolomites is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Sensoria Dolomites features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive hotel also offers a 24-hour fitness center, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station. A total renovation of this property was completed in June 2022.

Sensoria Dolomites is a smoke-free property.

  • Library
  • Daily
  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Lockers available
  • Front desk (limited hours)
  • Covered parking
  • Free self parking
  • Computer station
  • Food and water bowls
  • Free reception
  • Terrace
  • Luggage storage
  • Airport transportation - drop-off (surcharge)
  • Free buffet breakfast
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 40
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2022
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Number of restaurants - 1
  • Fully fenced
  • Laundry facilities
  • Television in common areas
  • 24-hour fitness facilities
  • Arcade/game room
  • Golf cart
  • Golf clubs (equipment)
  • Optional golf privileges
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking

Room Amenities

Sensoria Dolomites offers 40 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Soundproofed rooms
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • Bathtub or shower
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Heated floor
  • Hand-held showerhead
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM. A complimentary manager's reception is offered on select days.

Restaurant - Onsite restaurant.

Room service (during limited hours) is available.

Spa Services

Midori Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Snow sports gear

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 7:30 AM

Front desk closes daily at 11:30 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 30 per pet, per day
  • 1 total pets
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 7:00 PM to 8:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 14 years old and younger are not permitted at this property.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Genießerhotel Ritterhof
  • Sensoria Dolomites Hotel
  • Sensoria Dolomites Castelrotto
  • Sensoria Dolomites Hotel Castelrotto

Hotel Reviews

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