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The Urr Valley Country House Hotel

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Photo gallery for The Urr Valley Country House Hotel

Desk, iron/ironing board, cribs/infant beds, rollaway beds
Interior
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Ernespie Road, Castle Douglas, Scotland, DG7 3JG
  • Threave Garden
    ‪8 min drive‬
  • Threave Castle
    ‪13 min drive‬
  • Kippford Beach
    ‪24 min drive‬

Room options

View all photos for Standard Double Room Single Use

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, Ensuite

Combined shower/tub, free toiletries, hair dryer

Standard Twin Room, Ensuite

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

The Urr Valley Country House Hotel

Castle Douglas hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a garden. Free WiFi in public areas and free self parking are also provided.
The Urr Valley Country House Hotel offers 17 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

The Urr Valley Country House Hotel is a smoke-free property.

Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Urr Valley Country House Hotel Castle Douglas
Urr Valley Country House Hotel
Urr Valley Country House Castle Douglas
Urr Valley Country House
The Urr Valley Hotel Douglas
The Urr Valley Country House Hotel Hotel
The Urr Valley Country House Hotel Castle Douglas
The Urr Valley Country House Hotel Hotel Castle Douglas

The Urr Valley Country House Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 6 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Allan, Inverness

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Faulty Towers would bewonderful compared to this place. Booked through Expedia but still the hotel charged me for accomodation. Have been trying for weeks to get them on the phone but they dont answer. AVOID this place.
Stayed 1 night in Aug 2017

10/10 Excellent

Cat, Argyll

Liked: Cleanliness, staff & service, room comfort
One Night Family Room -
We needed accommodation for one night for a mountain biking competition. We arrived late due to a puncture on the way down. The hotel owners could not have been more helpful or welcoming. The boys were concerned about the safety of their bikes - but needn't have been as they were taken and locked in the function suite with bikes from another family attending the same race. Breakfast on a Sunday is normally 8.30am but the staff went out of their way to accommodate us and served breakfast at 8.00am so we could get away early for the race. The room was clean and comfortable and had plenty of space for a family of four. We couldn't have asked for more.
Stayed 1 night in Aug 2017

8/10 Good

lorretta, leeds,england

Liked: Staff & service, property conditions & facilities, room comfort
Lovely staff,very helpful and friendly.excellent food.hotel could do with a makeover,however we would definately return next year
Stayed 5 nights in Aug 2017

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
It is a nice place to stay. The big hall(function room), lobby and restaurant are classics.
Stayed 1 night in Jul 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful historical property
We absolutely loved the fact that the building was built in the early 1700's and that much of the original features and grounds can still be discerned.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Awful very run down would not recommend this hotel.
Stayed 1 night in Jul 2017

4/10 Poor

Alexander, Co Durham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel set in beautiful grounds.
Turned out to be disappointing. The whole interior needs a major refurbishment, the menu I would have thought would have at least one decent steak.
Stayed 1 night in Jul 2017

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable and enjoyable, made to feel very welcome
Stayed 1 night in Jun 2017

8/10 Good

David

Liked: Staff & service, room comfort
It's visit
Very friendly, good service as a budget hotel should be, will use again.

8/10 Good

Darren

Disliked: Staff & service
Not very happy
We were told breakfast was provided in the cost then had to pay again for breakfast we had two different prices the hotel said it was 130 and hotels.com took 165

10/10 Excellent

mary, hebrides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly comfortable hotel - l
Friendly comfortable hotel - like staying with friends. Although we arrived late we were greeted by name (so was our dog) and we had a good hot bar meal at a very reasonable price. We will be back

6/10 Okay

ian, lancashire

Disliked: Property conditions & facilities
ok but not upto expectations

8/10 Good

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and quaint as hotel full of history
The staff were very friendly and extremely helpful, nothing was a problem and it felt like a home from home

10/10 Excellent

Lacelady, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious - like staying with frien
This is a lovely old building which aretains a country house feel. The rooms are large and comfortab;e with proper deep, long baths. Everyone is friendly and helpful. I felt as if I were staying with friends . It has not been "over modernised". I shall certainly be going back

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brest welcome yet

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

nicky, Scotland

Liked: Cleanliness, staff & service, room comfort
hotel
The Urr hotel was fine needs a bit of T L C . The room we had was fine it was clean but had no shower which is very unusual nowadays ! Great setting lovely grounds . Dinner at night was ok ! Breakfast was lovely . Its A shame it could be a lovely place to stay ! Needs money spent on it ! But for the price they charged it was fine . Would go back .

10/10 Excellent

Frank, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Fantastic owners made to feel so welcome by all the staff / and food is amazing

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urr Valley Hotel
Room looked Ok on brochure , but in reality it was in basement & cold with smell of damp !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying with friends
if you like slick designer modern hotels this is not for you If you love historic houses which have not been ruined in a search for modernity, where you and your dog feel not just welcome but at home then this is for you. There are lovely gardens to sit out in and walk. Our dog was treated like a welcome guest - not just tolerated as in so many places. There were the odd bits of unfinished restoration work and paint touch up waiting to be done but this is a work in progress WE LOOK FORWARD TO GOING AGAIN

8/10 Good

Mike, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for our needs.
Looking for a quite hotel, which met our needs of being quite and peaceful (no discos). With plenty of things to do in the area. Hotel is set in its own grounds. with plenty of short walks = the hotels own dogs will even take a walk with you.

8/10 Good

Jacqueline, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Late arrival was no problem. Even opened the bar for me.

4/10 Poor

stephen, sunderland

Liked: Cleanliness
Disliked: Property conditions & facilities
Dog friendly
a run down little hotel with friendly and welcoming dog loving hosts which is crying out for help and a refurb but great if you have a dog as there are fantastic grounds for your dog to run around in safety, was nice to stay while the sun was shining but may be a different story if we couldn't sit outside and enjoy the space and grounds as TV and wifi didn't work and public areas are run down.

8/10 Good

me, northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dumfries
The hotel was lovely, friendly staff, the breakfast was good we had a choice of cereal,fruit,yogurt,toast and we also had a full cooked breakfast. Rooms were very big which pleased the children.