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Castle Mountain Chalets

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Mountain Chalets

Deluxe Chalet, 1 Bedroom | Free WiFi, bed sheets
Chalet (Pine) | Free WiFi, bed sheets
Deluxe Chalet, 1 Bedroom | Living room | Flat-screen TV, fireplace, DVD player, iPod dock
Property amenity
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Hwy 93 South And Castle Junction 1A, Castle Junction, AB, T1L1B5
  • Smith Lake
    39 min walk
  • Copper Lake
    2 min drive
  • Johnston Canyon
    7 min drive
  • Banff, AB (YBA)
    31 min drive

Room options

View all photos for Chalet (Pine)

Chalet (Pine) | Free WiFi, bed sheets

Chalet (Pine)

  • 500 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom | Free WiFi, bed sheets

Deluxe Chalet, 1 Bedroom

  • 850 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Pet-Free)

Suite, 1 Bedroom (Pet-Free) | Free WiFi, bed sheets

Suite, 1 Bedroom (Pet-Free)

  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Chalet (Cedar)

Chalet (Cedar) | Free WiFi, bed sheets

Chalet (Cedar)

  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Chalet, 2 Bedrooms

Deluxe Chalet, 2 Bedrooms | Free WiFi, bed sheets

Deluxe Chalet, 2 Bedrooms

  • 680 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About this property

Castle Mountain Chalets

3.5-star Castle Junction hotel with in-room kitchens
A business center, laundry facilities, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a convenience store, and barbecue grills are onsite. Housekeeping is available on request.
Castle Mountain Chalets offers 21 accommodations with fireplaces and iPod docking stations. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Castle Junction hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels and DVD players. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This Castle Junction hotel also offers barbecue grills, ski storage, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Castle Mountain Chalets is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Fireplace
  • Heating
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 2 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Mountain
Castle Mountain Chalets Resort Castle Junction
Castle Mountain Chalets Cabin Castle Junction
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Hotel Castle Junction
Castle Mountain Chalets Hotel
Castle Mountain Chalets Resort
Castle Mountain Chalets
Castle Mountain Chalets Hotel
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Hotel Castle Junction

Castle Mountain Chalets Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 924 reviews" "
Rating 8 - Good. 269 out of 924 reviews" "
Rating 6 - Okay. 69 out of 924 reviews" "
Rating 4 - Poor. 26 out of 924 reviews" "
Rating 2 - Terrible. 15 out of 924 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but please improve late check in policy
Great stay but should be better at communicating/accommodating late check ins
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beds so comfortable. The fire is amazing and the cabins are cozy
Stayed 2 nights in Aug 2024

4/10 Poor

Yan Wen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kayla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful cabins. We would definitely stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, room comfort
Great cabin, relax in utter natural beauty. Staff helpful!
Stayed 5 nights in Aug 2024

8/10 Good

Emile, Fort Dodge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom lodges . Very spacious .
Stayed 4 nights in Aug 2024

10/10 Excellent

Murrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, we will stay again
Stayed 2 nights in Aug 2024

8/10 Good

rutger

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very hot and they did not provide fans. Very hot and we asked them to fix screen in our room. They did not. We got bitten on our face in the night.
Stayed 5 nights in Jul 2024

10/10 Excellent

Theresa

Traveled with partner
Nice place in the woods
Stayed 2 nights in Jul 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cabin was large and clean. Full kitchen was fully stocked. Check in went smoothly
Stayed 3 nights in Jul 2024

6/10 Okay

Samirkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the nature. Canadian Rail track is behind the cabins and passes at least once every hour with load honking including night time. Staff was good, facility is average. You can experience one time but not again. Honestly the property is not worth the price we paid for.
Stayed 2 nights in Jul 2024

6/10 Okay

lisa

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We thought we read the reviews, but obviously not. The elephant in the room is the busy railway located directly behind our cabin. Apparently the locomotives are mandated to blow their horns as they pass through at all hours. They did leave two sets of ear plugs next to the bed, but they honestly aren’t comfortable and don’t really work all that well. Beds were not comfortable and the sofa bed had the inevitable bar across the back area. Location otherwise was good between banff and Lake Louise, but if I had it to do over I’d stay somewhere else. #sleepdeprived
Stayed 3 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
We were originally concerned about the train noise interfering with our stay and especially our sleep. But, after the first train passed we realized that it wasn't bad at all. For sleeping we used the ear plugs provided for free by the property management. Best part was the convenient location of this property about half way between Banff city and Lake Louise. Also, all aspects of the cabin were spotless especially the kitchen the coffee pot, glasses and bathroom. We highly recommend this property if you want to have the luxury cabin experience and short drives to travel north and south around the park.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kyung jin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jul 2024

8/10 Good

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle Mountain Chalets is a great location, very easy to access trailheads, waterfalls and lakes. 20 minute ride to town of Banff. Views from the cabin are stunning, staff is friendly and helpful, cabins are clean and fire pits and grills are a great addition. My only wish is that carpets and furnishings were updated. I barely heard the train at night, it was a non issue.
Stayed 7 nights in Jul 2024

10/10 Excellent

Edyta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located so beautifully!
Stayed 3 nights in Jul 2024

4/10 Poor

kristin

Traveled with partner
The cabin itself was basic and clean. We are hikers, so it worked well for us. What we didn’t realize is that the train tracks run right next to the property (Castle Junction) and the trains come through 3-4 times during the night, blowing their whistles. I am a light sleeper and felt that I slept very little for the 5 nights we were there.😩 Awful.
Stayed 5 nights in Jul 2024

4/10 Poor

Abhinaw

Liked: Staff & service
Disliked: Cleanliness, amenities
I stayed with family for 4 nights. Very basic amenities. It’s way overpriced for the condition of and facilities on the property. It’s not worth more than one night of stay during transit. I was also charged a higher amount than the total I was given by Expedia.
Stayed 4 nights in Jul 2024

10/10 Excellent

Larissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle Mountain Pine Chalet is a dream come true for out of town travellers. Our family of four stayed in this chalet for two nights and felt comfortable in the King bed and large pull out couch. The pine interior/exterior and the incredible setting felt like something out of a movie. We enjoyed the entire premises, including the general store (kids loved the unique treats), Osprey Lodge (with ping pong, foosball and laundry facilities that we used) and the gorgeous view of Castle Mountain. As cottagers, we were okay with no air conditioning and the rustic feel. The bathroom, beds and kitchen were incredibly clean and felt well rested as we explored Banff and Lake Louise. We hope to come back!
Stayed 2 nights in Jul 2024

8/10 Good

Vivian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The floors and beds are squeezky. My dad is a light sleeper. He wakes up all the time because of the squeeky floors. Staff are nicer and so the area. In between Banff and lake Louies area (30 minutes each way) Not much options about the dining. Bring your own food and cook at the Chalets. Nice view of Mountain Castle.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brett

Stayed 2 nights in Jun 2024

6/10 Okay

Fatima

Stayed 2 nights in Jul 2024

10/10 Excellent

Anne, VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024