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Hotel de Castro

3.5 star property

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Photo gallery for Hotel de Castro

Indoor pool
Front of property - evening/night
Lobby sitting area
Interior detail
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $84
Jun 5 - Jun 6

Explore the area

View in a map
Chacabuco 202, Castro, de Los Lagos, 5700271
  • Place, Church of San Francisco
    ‪5 min walk‬
  • Place, Lillo Handicraft and Market Fair
    ‪5 min walk‬
  • Place, Costanera Castro
    ‪6 min walk‬
  • Airport, Dalcahue (MHC-Mocopulli)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds

  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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  • Breakfast included
  • Spa
  • Parking included
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About this property

Hotel de Castro

3.5-star Castro hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel de Castro offers 49 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel de Castro features an indoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel de Castro is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel de Castro has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hosteria De Castro Hotel Spa

Hosteria De Castro Spa

Hosteria De Hotel Castro

Hotel de Castro Hotel

Hotel de Castro Castro

Hotel de Castro Hotel Castro

Hotel de Castro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 153 reviews
Rating 8 - Good. 45 out of 153 reviews
Rating 6 - Okay. 15 out of 153 reviews
Rating 4 - Poor. 8 out of 153 reviews
Rating 2 - Terrible. 8 out of 153 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Carlos

Traveled with family
This place has a deceptive announcement of the look and facilities for their hotel. 1: it has limited parking that it is hard to get in and out of. 2: there is no elevators and it is not mentioned anywhere in their website. 3: there is no air conditioning for the rooms. You have to keep your window, and the room door open to get airflow. 4: due to opening said window, now you won’t be able to sleep since there is a night club across the street, and it is LOUD AS HELL!!! You will have a hard time getting any sleep since that place does not close until 4 am. 1/2 of the rooms are to that side of the hotel. BEWARE. 5: they offer the opportunity to get coffee at the bar since they have a very nice expresso machine, well that is also broken, so had to go out to the city to get a cup of coffee!!! The pictures in any site for this place are professional and make it look great, but it is old and antiquated at best. By a wide margine, the worst hotel stay I have ever experienced, and I have traveled across the world.
Stayed 1 night in Jan 2026

6/10 Okay

Fernando

Stayed 1 night in Jan 2026

8/10 Good

Matías Ignacio

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!!
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.
Stayed 4 nights in Nov 2025

10/10 Excellent

Katherinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it's good!
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff always helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a comfortable place to stay

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
Stayed 6 nights in Jan 2025

10/10 Excellent

DIEGO

Stayed 1 night in Jan 2025

4/10 Poor

Robert

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Toshihito

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El estacionamiento se llenaba y había que esperar para estacionar porque hacían eventos. Deberían asegurar lugares a los huespedes
Stayed 2 nights in Dec 2024

10/10 Excellent

Viola, Chicago

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Nice hotel with a great breakfast (and views!).
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Stayed 10 nights in Jul 2024

10/10 Excellent

Raúl Pablo

Stayed 3 nights in Mar 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Stayed 2 nights in Feb 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Terry

Stayed 1 night in Feb 2024

8/10 Good

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, really nice area and not too far from metro.
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Stayed 2 nights in Jan 2024