Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 8 meeting rooms, and limo/town car service.
A computer station is located on site and wireless Internet access is complimentary. This Catania hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).
Palace Catania | UNA Esperienze is a smoke-free property.
Palace Catania | UNA Esperienze offers 94 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Catania hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Self parking (surcharge) , Valet parking (surcharge)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Etnea Roof Bar Restaurant - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Una Ristorante & Caffè - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staffed front desk
LGBTQ friendly
Advance notice recommended for guests arriving by car
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property has received its official star rating from the local rating authority.