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Hotel Playa Cristal

3.0 star property

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Terrace/patio
Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Dining room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Laguna Catemaco
    ‪2 min walk‬
  • Carmen Basilica
    ‪11 min walk‬
  • Los Tuxtlas Biosphere Reserve
    ‪5 min drive‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Las Brisas

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (54)
The price is $40
per night
$47 total
includes taxes & fees
Mar 9 - Mar 10
Hotel Las Brisas

About this property

Hotel Playa Cristal

3-star Catemaco hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
Hotel Playa Cristal offers 33 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Catemaco hotel also offers an outdoor pool, gift shops/newsstands, and tour/ticket assistance.

Hotel Playa Cristal has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tierra de Tucanes - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Hotel Playa Cristal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 110 reviews
Rating 8 - Good. 37 out of 110 reviews
Rating 6 - Okay. 5 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024

8/10 Good

Belen

Stayed 2 nights in Mar 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Walid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean and very accessible to walk to different restaurants and other activities. Nice pool area.
Stayed 2 nights in Mar 2021

8/10 Good

Fidel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at this location. Easy check in/out, staff is very friendly, pool and garden area is beautiful.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly, it was raining cats and doges despite the fact that this is said to be the dry season. Rain starts normaly in May....What could they do about it?
Stayed 1 night in Jan 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good for what we needed my husband fell in love with the garden but keep in mind that it belongs to the restaurant we were told we can't bring our own drinks and just enjoy the view. That really upset us bucause we really wanted to sit and enjoy the garden.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
I had room 104, and the lock jams, so they showed me how to jiggle it.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de todo el personal. Hotel limpio y habitaciones renovadas
Stayed 3 nights in Oct 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me la pase increible el lugar es bonito y tiene buena ubicación, el personal es super amable.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel anticuado, urge remodelación, parece motel.
Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Ángel

Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerardo Wong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención por parte del personal y de su gerente
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2024