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Swan Caxias do Sul

3.5 star property

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Photo gallery for Swan Caxias do Sul

Reception
Exterior
Lobby
Indoor pool
Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Room service
  • Pet friendly

Explore the area

Map
Rua Os 18 do Forte, 1934 Centro, Caxias do Sul, RS, 95020-472
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • 25 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • 592 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, iron/ironing board

Superior Suite

  • 55 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Swan Caxias do Sul

3.5-star hotel in Caxias do Sul Centro
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Swan Caxias do Sul offers 120 air-conditioned accommodations with minibars and safes. This Caxias do Sul hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Swan Caxias do Sul provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 2164 square feet (201 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Swan Caxias do Sul is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10:00 AM.
Swan Caxias do Sul has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 20 per night)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,164 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 13 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 120 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 20 per night
  • Pet fee: BRL 120 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Swan Hotel Caxias Tower Sul
Swan Tower Caxias Sul
Swan Tower Caxias Do Sul RS, Brazil
Swan Tower Caxias Sul Hotel
Swan Caxias do Sul Hotel
Swan Tower Caxias do Sul
Swan Caxias do Sul Caxias do Sul
Swan Caxias do Sul Hotel Caxias do Sul

Swan Caxias do Sul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 506 reviews
Rating 8 - Good. 169 out of 506 reviews
Rating 6 - Okay. 49 out of 506 reviews
Rating 4 - Poor. 11 out of 506 reviews
Rating 2 - Terrible. 7 out of 506 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pillow was hard lika a rock and had to deal with many layers of bed sheet, duffle bag and covers, all twisting in order to sleep
Stayed 1 night in Nov 2024

6/10 Okay

Julian, Ormond Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They made me pay for parking of the vehicle I had rented when it. Kearny indicated when I booked that breakfast and parking was included. But you guys always screw your customers. I am going to start using another service that doesn’t included Expedia. I always check Expedia first, but no more. You can’t say that parking is included I. The premises and they charge me for parking. I would have chosen another hotel - and in the future another service provider. It’s not the first time you guys change the rules half way through the game. Julian
Stayed 6 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Hotel is in a good location. For the price it was fine but the room felt as though it could have been cleaner
Stayed 1 night in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great....many items to choose from...great service from attendants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Swan - Caxias do Sul
The hotel is well located in the center of Caxias, easily walkable to stores and shops. My room was comfortable and clean, and had a desk for working, openable window and good sized bathroom and shower. There is an exercise room, sauna and heated pool on the top floor. The breakfast buffet offers plenty of options. The staff is extremely attentive and helpful, they went above and beyond to help me with everything I needed. I've stayed 4 or 5 times, and will continue to stay there when I visit Caxias.
Stayed 3 nights in Jan 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Henry

Stayed 4 nights in Aug 2023

10/10 Excellent

Jose V T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Madian

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night check in and the front desk man was very helpful
Stayed 1 night in Dec 2021

8/10 Good

JC

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture somewhat dated but overall nice hotel. It’s difficult to rate a hotel in the middle of covid 19 since all amenities are not available. I would recommend requesting a room on the side not facing the street. It’s located at busy intersection with constant car noise.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Aaa is coming to the office tomorrow morning at three and I will have to them to pick
Stayed 1 night in Sep 2019

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great customer service!
Shortly after arriving at my room, I discovered a small problem there, and called the front desk to ask about it. The lady who checked me in immediately came up to my room to correct the problem, and, when she could not, immediately moved me to another room....which turned out to be suite! Great customer service! The new room had great WIFI, a great bed, and a shower large enough to hold three people (ahhhh, not that I tried!).
Stayed 2 nights in Apr 2019

8/10 Good

Francinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

james, Outremer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Caxias do Sul.
This is a very nice hotel situated about a 5-minute walk from the central plaza in Caxias. Near-by one will find several places to have a great cup of coffee, as well as options for lunch. The hotel serves a nice variety of items on the breakfast buffet. The guys and girls working at the hotel provide great service, and contribute to a very enjoyable stay!

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Alaor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Péssima experiência.
O café da manhã e o chuveiro são bons. As instalações, móveis e marerial de cama são antiquadas, sobretudo a "área de laser". A localização, deveria ganhar nota máxima, porém, o ruído procedente das ruas tornam uma noite de sono sofrível; isto somado a um ruído de motor elétrico contínuo não identificado (quarto 614). Tendo passado uma noite sofríve, desisti da segunda diária, mas não fui reembolsado. Incompreensível a classificação com 4 estrelas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lucas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Henrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up Grade
Fui muito bem recebido desde a entrada até a saída
Stayed 1 night in Dec 2024

10/10 Excellent

Juliano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruno F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Estela

Stayed 1 night in Dec 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024