4/10 Poor
Bart
Traveled with family
Jun 28, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
The property is under New Management, this is the third time I've stayed there in 2 years.
If you've been there in the past do not expect the same experience. The manager is extremely lazy on a 6-night stay I saw him do nothing but grimace at people and be un-friendly. The security guard you can say hello to but he will not respond, extremely unfriendly. The office staff rolls their eyes and does not offer any assistance.
The people that do the work around there are the housekeeping and grounds team. Hector was the saving grace of the stay. If you need anything from a towel or directions ask grounds and housekeeping. The office is pathetic. There's a coffee machine in the room but you have to buy cups and coffee to use it, not included with your stay.
They have a big sargasm problem, the beach smells, omitting a poisonous gas as it decomposes. So it being located on the water with a big dock going out into the ocean is useless, unless you want to get coated in toxins from the sargasm.
$58 for a semi local people to stay here, from nearby countries & this country.
If you're from the US you get the "American discount", you will pay more, you will be changed a little over $100 in total per night.
You get the same discount at most places in the cayes.(San Pedro & Caye Caulker)
if you don't see a price is because of the double standard in pricing.. Be ready to haggle on everything from meals, excursions & souvenirs.1st world prices, 3rd world experience.
Bart
Stayed 6 nights in Jun 2025
