Mandarin Plaza Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Mandarin Plaza Hotel

Lobby
Lounge
Front of property
Outdoor pool
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
Archbishop Reyes Avenue Corner, Escario St, Cebu, Cebu, 6000
  • Ayala Center
    ‪7 min walk‬
  • Waterfront Cebu City Casino
    ‪12 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪32 min drive‬

Room options

Superior (2 Single Beds)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe (1 King Bed)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mandarin Plaza Hotel

4-star hotel in Lahug
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Mandarin Plaza Hotel offers 350 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Mandarin Plaza Hotel provides a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Cebu hotel also offers spa services, concierge services, and a front-desk safe. Complimentary self parking is available on site.

Mandarin Plaza Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 588 for adults and PHP 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 588 for adults and PHP 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Hotel Cebu

Mandarin Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 339 out of 1002 reviews
Rating 8 - Good. 433 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Nov 2024

6/10 Okay

margarita

Liked: Amenities
Initially checked into an occupied room. Arrived from the aitport 10 pm & restaurant already closed. same for in toom dining
Stayed 3 nights in Nov 2024

6/10 Okay

Kirk, Broken Arrow

Liked: Cleanliness, staff & service
Pool said closed for renovation. But you can see through the door it's full of water and crystal clear
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, but noisy staff
Very clean. Large, comfortable rooms. The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways. Also twice I had “do not disturb” light on and housekeeping knocked.
Stayed 3 nights in Nov 2024

6/10 Okay

JELOM, Las Vegas

Disliked: Cleanliness, amenities
Hotel was in a good location, walkable to a shopping mall and restaurant's. Hotel food is very average. Staff are friendly and polite. My room was at 15th floor, i remembered requesting my room to be clean around 9am ( I literally noticed the house keeping only 2 rooms away from my room). Took the housekeeping forever to clean my room, I ended up calling the house keeping who skipped my room and asked her if she could wipe my table that has a dead cockroach.the house keeping was very polite, came to my room and only wiped my table with a used cleaning cloth, i never noticed her using any disinfectant or any cleaning solution or spray. Well, the housekeeping asked me if she could just comeback after she was done with her other staff and my response was, yes and push the do not disturbed botton. All in all this hotel safe and ok, food is average, walkable to a mall and a lot of restaurant around the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and value.
Stayed 2 nights in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall
Stayed 1 night in Nov 2024

8/10 Good

Randy

Liked: Staff & service, amenities
I have stayed here many times and I will stay again as long as they keep the price low.
Stayed 2 nights in Oct 2024

6/10 Okay

David

Traveled with partner
Disliked: Amenities
Amenities like paper towel, facial tissue were scarce, or not available, breakfast buffet does not have many choices.
Stayed 2 nights in Nov 2024

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities
I like this place when I’m on a budget, it’s a budget hotel, walking distance to ayala, everything is accessible.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Stay
It was fine - just needed a place to sleep. Breakfast buffet choices were limited. Poor noise insulation-even on 11th floor, the traffic noise below was loudly heard.
Stayed 2 nights in Oct 2024

8/10 Good

Sheryl Talapian, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Minerva, Hempstead

Liked: Cleanliness, staff & service, property conditions & facilities
Best meet our needs
Stayed 3 nights in Oct 2024

10/10 Excellent

Dionnie Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Breakfast menu could mlbe much better
Stayed 3 nights in Sep 2024

10/10 Excellent

Randy

Stayed 6 nights in Sep 2024

2/10 Terrible

Theresa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated.
Stayed 2 nights in Sep 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities
I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.
Stayed 3 nights in Sep 2024

4/10 Poor

BOBETTE

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave us only half of a roll of tissue, you have to call reception for more. Key card didn't work during check in so you have to wait for the IT guys to fix it. Ref, wasn't turned on. We have to call reception because the switch is hidden.
Stayed 2 nights in Sep 2024

6/10 Okay

Erwin Van Ian

Traveled with family
Liked: Cleanliness, staff & service
I like that it is close to a shopping mall.
Stayed 2 nights in Sep 2024

6/10 Okay

clyde

Stayed 1 night in Aug 2024

8/10 Good

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Swimming pool was unavailable during our stay.
Stayed 5 nights in Jul 2024

6/10 Okay

Clyde

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and very big
Stayed 1 night in Sep 2024

8/10 Good

Jeronimo

Liked: Cleanliness, staff & service, property conditions & facilities
3 stars hotel. Don’t expect for very fancy. downside - limited city view, I'm staying at 19 floor room 1927 over looking pag ibig view but still a limited sighting at city view. Breakfast - for me, not my ideal breakfast food. I just eat sausage and egg. Just surprise, one of their breakfast menu is spaghetti. Costumer service - I got my expectations, over all - A very comfortable stay, affordable rate. Walking distance to shopping mall.
Stayed 1 night in Aug 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Ayala mall, Lower cost then the others TV channels good. And nice Friendly staff. Facilities have been down so there’s no swimming pool or gym.
Stayed 1 night in Aug 2024