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Pacific Pensionne

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pacific Pensionne

Interior
In-room safe, individually decorated, individually furnished, desk
Reception
Reception
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
313-A Osmena Boulevard, Cebu, Cebu, 6000
  • Mango Square
    ‪10 min walk‬
  • Osmeña Fountain Circle
    ‪10 min walk‬
  • Colon Street
    ‪13 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪33 min drive‬

Room options

View all photos for Honeymoon Double Room

Honeymoon Double Room | In-room safe, individually decorated, individually furnished, desk

Honeymoon Double Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (A)

In-room safe, individually decorated, individually furnished, desk

Family Room (A)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (B)

Family Room (B) | In-room safe, individually decorated, individually furnished, desk

Family Room (B)

  • 258 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, individually decorated, individually furnished, desk

Single Room, 1 Twin Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for FAMILY ROOM Premier Family B

In-room safe, individually decorated, individually furnished, desk

FAMILY ROOM Premier Family B

  • Sleeps 4
  • 2 Double Beds

View all photos for Matrimonial Double Room

In-room safe, individually decorated, individually furnished, desk

Matrimonial Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premiere Family Room A

In-room safe, individually decorated, individually furnished, desk

Premiere Family Room A

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Single Room

In-room safe, individually decorated, individually furnished, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Pacific Pensionne

Guest house in Santa Cruz
This guesthouse features a restaurant, a bar/lounge, and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Pacific Pensionne offers 71 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

Dining options at the guesthouse include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This guesthouse offers access to a business center and a meeting room. This business-friendly guesthouse also offers tour/ticket assistance, a garden, and coffee/tea in a common area. For a surcharge, the property provides a roundtrip airport shuttle and a ferry terminal shuttle. Complimentary self parking is available on site.

Pacific Pensionne has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.
Pacific Cafe - Overlooking the garden, this café serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Pacific Cafe

Family friendly

  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Spa

  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 250.00
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 950.00
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 11 and January 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PHP 400.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: PHP 250.00 (subject to availability)
  • Late check-out fee: PHP 950.00 (subject to availability)
  • Refrigerator fee: PHP 200 per day
  • Rollaway bed fee: PHP 400.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pacific Pensionne
Pacific Pensionne Cebu
Pacific Pensionne Motel
Pacific Pensionne Motel Cebu
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Hotel Cebu City
Pacific Pensionne House Cebu
Pacific Pensionne House
Pacific Pensionne Guesthouse Cebu
Pacific Pensionne Guesthouse
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Cebu
Pacific Pensionne Guesthouse
Pacific Pensionne Guesthouse Cebu

Pacific Pensionne Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 82 reviews" "
Rating 8 - Good. 18 out of 82 reviews" "
Rating 6 - Okay. 23 out of 82 reviews" "
Rating 4 - Poor. 25 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carolyn Ann

Traveled with family
Stayed 1 night in Jun 2024

8/10 Good

Josefina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and the place is good but it's far from the Main Street so we have to walk meters away to get taxi. Well, when it comes to financial reason the place is an ideal one.
Stayed 3 nights in Jul 2023

8/10 Good

bebelinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 15 nights in Aug 2022

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was good about it was it was close to everything I wanted to be close to But apart from that not a good look.
Stayed 18 nights in Sep 2019

4/10 Poor

Jen, Davao

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were cocroach in the room...i asked help to one of their staff for their tv he just told me he will follow later but did not bother to check...wifi is poor..breakfast is poor....
Stayed 2 nights in Oct 2019

2/10 Terrible

Elvie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
No elevator, phone is not functioning, no power outlets, small bed, old tv, lots of bedbugs. I got 6 bedbug bites. The linens are very itchy. Small room. Shower not functioning and no hot or cold water. Air con is not that cold. Packed breakfast was not given to us since we checked out early.
Stayed 1 night in Sep 2019

6/10 Okay

Arlyn

Stayed 3 nights in Apr 2019

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great budget hotel
very clean great budget hotelroom friendly staff free breakfast very safe close to mall plenty of restaurants nearby
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is good in that it is close to many restauarants and attractions such as Ancestral House. In regards to the room - basic amenities (one toilet roll, one small sachet of shampoo and soap, 2 towels, tv with cable was provided). Free breakfast was included in price, the breakfast is very simple toast with a slice of ham or rice and two small sausages. Wifi is also provided in the room however it does disconnect often. Overall, you get what you pay for and for us we just needed a place to crash and shower after being out all day exploring!
Stayed 3 nights in Dec 2018

4/10 Poor

eva marie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Yolanda, Manila

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is not comfortable to stay, as well as the bathroom. The amount paid is not compensated compared to other hotels in the city.
Stayed 1 night in Jul 2018

6/10 Okay

Kristine, Manila

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location but the rooms are not clean. Polite staff. Good rate.

4/10 Poor

Endre

Disliked: Cleanliness, staff & service
Budget friendly, ok location
Familytrip, 2 adults and 3 kids in a family room. Price is ok, and then you can not expect too much. Old furnished room. Cr/bathroom as expected for this price range. Our bathroom was pritty disgusting, since we found leftover public hair on the wall, beside the lavatory. Even we informed them, they did not clean while we stayed there. So after two nights we found another hotel. Quite old and should need a makeover. Our old fashion tv set was out of order, so they changed it to another one that also was out of order. In the lobby, they had a aquarium, but nobody care to clean. Could be a nice thing to watch while waiting, but instead you feel like rushing out! We got a minivan, and was in need of their free parking, but very narrow frontyard, extremely narrow gate and passing to the garage. If there is another car there already, you have no more space to turn and park. Maybe better to go there as a backpacker?

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room, great service!
My first solo trip in a while, so i wantes ro save as much as possible and booked Pacific. The only word that comes to mind to describe this room/hotel is basic. Literally what you need, without the extra fluff of other hotels. It was very confortable and the people were very nice even when my key wouldn't work, they happily reset it for me. Would definitely stay here again!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Pacific Pensionne
Affordable cheap friendly staff close to eateries banka and transportation

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wont comeback! I swear
Everything has charges! Old apartelle, staff is unapproachable, uncomfortable stay. Willnot return again

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet Stay
My wife Mary and I had came in for an early check in on Monday July 4th. Our flight from Los Angeles had arrived in Cebu early. When we had got there, we had booked a Honeymoon Bedroom, but it was not available. The friendly staff took care of everything right then and there, and had got a great one bed bedroom upstairs. The Kitchen Staff was great, and I loved eating the lady who cook there delicious breakfast. Over all, everything was convenient, and accessible.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Noisy
Guest on others rooms were very noisy and I had no sleep the whole night

6/10 Okay

Simon, Australia

Disliked: Staff & service
Quite good
The room is big. Bed and bathroom is good. Neighbourhood is quiet.cheap place to stay. It has free breakfast. The people is nice. But i dont like the tv and wifi connection. Wifi is so slow and about the tv its like your watching damage cd. It goes stop and play then stop again and play again. The place is near malls and markets and i like it.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Misleading pictures
Sadly I'm a bit disappointed about the stay as the pictures to the room I booked and the actual room I stayed greatly mislead. The room is bit old as the facility's its clean the bed (doublebed)is to small for 2 people actually. After all the breakfast was OK. Personally I don't want to go back

4/10 Poor

Agnes, Davao

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We stayed for five days. Staff are courteous. There are roaches in the rooms, Bathroom door handle/lock is broken. Family room for four(2queen beds) are too small.no chair to sit. Need to upgrade the room facilities (beds, cabinets.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pleasant staff, but that's about it
What can I say other than this hotel is in The Philippines, a place where you will get extremely poor value for your money. Staff were nice and you could see that they're trying to keep the place in good condition, but I guess there's only so much you can do. The room itself wasn't too horrible -hey, at least it had a window! but: - Thin, awfully uncomfortable foam mattress that was just about big enough for 2 skinny people - Wifi: forget about it if you work online. Download speed was 0.25Mbps (I kid you not), upload speed didn't exist - Huge cockroaches in the bathroom - Bugs crawling on the walls of the room (they looked like small cockroaches), ants had taken over the floor - Very noisy air conditioning that was either freezing or blasted hot air. Got a sore throat because of that - A trickle of water coming out of the shower head. Good luck if you have long hair and want to wash it All this for $25 / night plus taxes? If you have travelled around South East Asia, you know that $25 dollars gets you a VERY nice place elsewhere. Not in The Philippines. I've stayed in accommodation of similar standards in other SEA countries and paid $3 for it. What a rip-off, but sadly this is considered an above-average place and a reasonable price.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort