Palazzo Pensionne

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palazzo Pensionne

Lobby
Exterior
Studio, 1 Double Bed | Living area | 32-inch LED TV with cable channels, TV
Premium bedding, in-room safe, individually furnished, desk
Superior Room, 2 Twin Beds | Premium bedding, in-room safe, individually furnished, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

Map
49 General Sepulveda Street, Cebu, Cebu, 6000
  • Cebu Business Park
    13 min walk
  • Mario's Pizza Station
    6 min walk
  • Lapu-Lapu PUJ Terminal
    12 min drive
  • Cebu (CEB-Mactan - Cebu Intl.)
    32 min drive

Room options

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Similar properties

About this property

Palazzo Pensionne

Guest house in Zapatera
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. Housekeeping is not available.
Palazzo Pensionne offers 20 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, a shuttle from the airport to the hotel during limited hours is offered to guests. This business-friendly guesthouse also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Palazzo Pensionne is a smoke-free property.

Breakfast is available for a surcharge each morning.
Cafe Juliana - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) during limited hours
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Juliana

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 600 per vehicle
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Palazzo Pensionne
Palazzo Pensionne Cebu
Palazzo Pensionne Motel
Palazzo Pensionne Motel Cebu
Palazzo Pensionne Cebu Island/Cebu City
Palazzo Pensionne Hotel Cebu City
Palazzo Pensionne House Cebu
Palazzo Pensionne House
Palazzo Pensionne Guesthouse Cebu
Palazzo Pensionne Guesthouse
Palazzo Pensionne Cebu Island/Cebu City
Palazzo Pensionne Cebu
Palazzo Pensionne Guesthouse
Palazzo Pensionne Guesthouse Cebu

Palazzo Pensionne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 210 reviews" "
Rating 8 - Good. 95 out of 210 reviews" "
Rating 6 - Okay. 59 out of 210 reviews" "
Rating 4 - Poor. 7 out of 210 reviews" "
Rating 2 - Terrible. 1 out of 210 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
I already did ! Very clean, but very poor location.
Stayed 7 nights in Nov 2023

10/10 Excellent

Ronnahlyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was ok ..the food was ok at times it’s not.not much to say about this hotel ..but I will choose a different hotel next time.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 26 nights in Feb 2019

8/10 Good

J. C.

Liked: Cleanliness, staff & service, room comfort
The little out of the way Hotel
Staff was fantastic. Place needs maintenance
Stayed 3 nights in Dec 2018

8/10 Good

DAVID

Liked: Cleanliness, staff & service, room comfort
Just a little far from the malls
Stayed 2 nights in Dec 2018

8/10 Good

Mary Ann

Liked: Staff & service
Stayed 2 nights in Jul 2018

10/10 Excellent

Gary Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Cebu Hotel
This is my go-to hotel in Cebu every time I visit. It's clean, conveniently-located, and very low-priced for what you get. The breakfast is great too! The showers could use some renovations, but they're still better than most others you'd find in similarly priced hotels. Overall, I highly recommend this place!

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The room was clean and spacious. Service was great. Quite distant from shops so it pays to have a few snacks or drinks on hand. Lunch wasn't readily available as we were told it would take 45 mins....the only downside considering the place isn't close to restaurants.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good
Stayed 1 night in Dec 2017

10/10 Excellent

Mike, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and friendly staff
4th time staying and its definitely worth the money. Home cooked meals were really good and I recommend the adobo and pancit.
Stayed 4 nights in Oct 2017

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for budget accommodation, might need wellies!
I had a good stay, a decent meal and the staff were helpful and cheerful
Stayed 3 nights in Oct 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
For the price we paid this was a great hotel. The area of Cebu is not very desirable. The wifi worked occasionally. The AC worked very well but we could not adjust it so it was too cold and the blanket on the bed too light to compensate for the cold. The only option was to turn it off whereafter we were too hot. Otherwise the room was spacious and the free breakfast not bad (with 5 combination options). Overall, for the price this is a great place. If they had better AC and wifi this place would be fabulous (although the location would still not correspond to the image I had of Cebu).
Stayed 2 nights in Sep 2017

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WILL STAY AGAIN
my stay was very nice
Stayed 1 night in Jun 2017

8/10 Good

AHMED ZAHRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
very nice place to stay and good staffs. great location.

6/10 Okay

Lewis, UK, Hertfordshire

Liked: Cleanliness
Disliked: Staff & service
Good value for money.
Staff were below average. Location was 10/15 mins walk from 7/11, restaurants and bars. Room was clean with everything as discribed. Bathroom smelt like sewers though and wi fi wasn't the best in the room. Breakfast was average.

8/10 Good

david holman, cebu

Liked: Cleanliness
2nd stay at Palazzo
Good place to stay if on small budget.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice in Cebu City!
This is always my hotel of choice while staying in Cebu. It's in a good nightlife location in the city, the rooms are spacious and clean, the service is great, and the free breakfast isn't too shabby! Recommended!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koko
Overall sTay was great

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
OK For A Budget Hotel
I stayed in this place about 3 years ago and had better luck than this time. Last time I had a quiet room, this time had one that backed up to a fairly noisy road. Don't get a room in the very back of the 2nd building if you want quiet. Last time had a big TV vs. a small one this time. The TV and air conditioner worked well, and the breakfast is fairly generous. The hot water in the bathroom was kind of spotty. Sometimes had it, sometimes not.

6/10 Okay

Kevin

Liked: Staff & service
OK For A Budget Hotel
I stayed at this place about 3 years ago, and I guess I got a better room. Last time had a quiet room with a decent sized TV, but this time got a room in the very back with a fair amount of street noise from traffic on the street behind the hotel. Also, a very small TV and the hot water was spotty. The air conditioning works fine, but hits the bed head on in the room I was in. TV reception was good, with a fair number of channels in English. Sometimes hard to get a taxi to leave here since it is on a back street. The free breakfast is pretty good.

8/10 Good

erica, manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefull and quiet
Overall our 4 days stay in this hotel was quite nice and lovely. Daily breakfast was delicious. Staff were really nice. Just that we dont have free bottled water which i know most hotels do gave to their customers but other than that i would love to return and stay again on this hotel the next time i will be back in cebu

10/10 Excellent

CP, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very considerate and helpful!
I booked this hotel for my elderly parents to stay in while visiting in cebu. Apparently the room that I booked was located on the third floor. The staff, seeing that their guests were senior citizens, quickly checked if there was any available rooms on the ground floor and immediately offered it to them so that they need not climb the stairs. I'm really grateful for their kindness and great service to my parents!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice rooms and close to cuty centre.
Very quick check in, 5 mins after arriving we were in our room.Nice room, very clean, and large bathroom, nice friendly staff and goood breakfast.