Palm Grass Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palm Grass Hotel

Rooftop pool
Front of property
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, free WiFi, bed sheets
Deluxe Suite | Private kitchenette
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
68 Junquera Street, Cebu, Central Visayas, 6000
  • Colon Street
    ‪1 min walk‬
  • Heritage of Cebu Monument
    ‪6 min walk‬
  • Yap Sandiego Ancestral House
    ‪7 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪30 min drive‬

Room options

Superior Suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Suite

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite

  • 463 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Similar properties

About this property

Palm Grass Hotel

3-star hotel in Downtown Cebu
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Palm Grass Hotel offers 79 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Cebu hotel also offers a fitness center, a rooftop terrace, and a library. Onsite self parking and valet parking are complimentary.

Palm Grass Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Lumaya - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

American (Sign language), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Lumaya

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 300 for adults and PHP 150 for children
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Grass Hotel Cebu City
Palm Grass Cebu City
Palm Grass Hotel Cebu
Palm Grass Cebu
Palm Grass Hotel Cebu
Palm Grass Hotel Hotel
Palm Grass Hotel Hotel Cebu

Palm Grass Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 117 reviews" "
Rating 8 - Good. 38 out of 117 reviews" "
Rating 6 - Okay. 33 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 6 out of 117 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Neil

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice ameinites. Way too noisy.
Nice rooftop bar. Room was fine, just a few roaches. Wifi speed is awful could hardly load a page. Worst thing was the noise other guest were making in the corridors ... ruined my stay.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay
Enjoyable stay as always…..clean comfortable modern rooms…..friendly staff and lovely roof top Resto bar with music.
Stayed 3 nights in May 2024

8/10 Good

Melissa, Rochester

Traveled with family
Liked: Cleanliness, staff & service
Adequate
Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage hotel
Stayed 2 nights in Apr 2024

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An AWFUL two nights we stayed. My boyfriend and I live in Bohol (neighboring small island), and came for a “date” weekend to do some shopping and have a nice dinner. I have stayed here before and always found it adequate for PH. There was no hot water the entire time, and we told them about it twice, but they never did anything about it. There was also ZERO WiFi in the suite. And, yes, I booked the “nicest” suite they had for the weekend. Lastly, our ferry did not get in until near midnight, so we checked in very late. They called our room at 9am and woke us up to tell us that the breakfast would be ending soon. While in theory this is nice, the staff has no way of knowing our sleep schedule, and I was very irritated that they woke us up. I will not be staying again.
Stayed 2 nights in Mar 2024

8/10 Good

David

Stayed 2 nights in Feb 2024

8/10 Good

Alvin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas J

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs a lot of TLC. Beds are hard as rocks. Staff was amazing though. Food was okay. You get what you pay for. Location was not the best but close to the walking street.
Stayed 3 nights in Jan 2024

2/10 Terrible

Lim Geok

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia it is your fault never truely described the surrounding. And never have the actual latest building exterior photo glass panels. Timber steps on roof top almost giving way. Expedia your selection of hotels to customer is terrible😤😡
Stayed 3 nights in Dec 2023

6/10 Okay

Kthryn

Traveled with family and small children
The hotel is located in the centre of the city, it’s busy and loud with lots of things happening. It was too crowded to take our infant son out to explore at night. We opted for to eat at the hotel.
Stayed 1 night in Dec 2023

8/10 Good

Joshua

Traveled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Charlene

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Alexander

Liked: Staff & service, room comfort
Great location.
Great location. Right next to night market and all major stores and restaurants. Accommodating staff. Easy check-in/out process.
Stayed 5 nights in Nov 2023

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023

10/10 Excellent

Alona

Stayed 1 night in Sep 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

lourie joy

Business traveler
Average/ okay lang naman.
Stayed 3 nights in Jun 2023

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay close to everything very clean and comfortable would definitely go back
Stayed 1 night in May 2023

10/10 Excellent

Graham

Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
good location
the bathroom needs better maintenance as it seem like the toilet paper has gathers lots of dust but it is good location to shopping mall & ferry terminal to bohol
Stayed 1 night in Apr 2023

4/10 Poor

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023