4/10 Poor
Larry
Traveled with family
Dec 4, 2024
Liked: Cleanliness
Not Welcoming and not nice when trying to upgrade my room. Then trying to charge me more than I recieved in Quest Hotel email one hour before arriving and when I told the manager on duty (Cindy) She acted like pissed off. I am very happy me and wife have stayed there many times in the last Seven years and unfortunately most likely will never return. There are a lot of nice Hotels in the are and will be coming back to Cebu in February. As of now I believe we will try the Nustar Hotel and Casino near the Seaside Mall. Hope this message will be read by someone that cares about the future of Quest Hotel.
Larry
Stayed 5 nights in Nov 2024