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Southpole Central Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Southpole Central Hotel

Business center
Property entrance
Interior
Deluxe Room | Desk, blackout drapes, free WiFi, bed sheets
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
29 Junquera Street, Cebu, 6000
  • University of San Carlos
    1 min walk
  • Colon Street
    4 min walk
  • Heritage of Cebu Monument
    8 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    31 min drive

Room options

View all photos for Room

Room | Desk, blackout drapes, free WiFi, bed sheets

Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

Similar properties

Room

One Central Hotel

Pool
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (628)
The price is $66
per night
$78 total
includes taxes & fees
Jan 12 - Jan 13
One Central Hotel

About this property

Southpole Central Hotel

3.5-star hotel in Downtown Cebu
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Southpole Central Hotel offers 91 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. This Cebu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, a porter, and an ATM. Complimentary self parking and valet parking are available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: PHP 350 for adults and PHP 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • All Day Dining

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2015

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 350 for adults and PHP 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Southpole Central Hotel Cebu
Southpole Central Hotel
Southpole Central Cebu
Southpole Central
Southpole Central Hotel Cebu
Southpole Central Hotel Hotel
Southpole Central Hotel Hotel Cebu

Southpole Central Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 147 reviews" "
Rating 8 - Good. 54 out of 147 reviews" "
Rating 6 - Okay. 31 out of 147 reviews" "
Rating 4 - Poor. 10 out of 147 reviews" "
Rating 2 - Terrible. 14 out of 147 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, short travel time to many tourist and shopping venues. Staff was friendly and helpful.
Stayed 16 nights in Aug 2024

10/10 Excellent

Lizzy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and close to everything!
Stayed 6 nights in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
I booked 2 nights for my niece college graduation they were happy of this hotel accessible for everything. Thank you Southpole highly recommended ❤️
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevork

Stayed 1 night in Mar 2024

10/10 Excellent

Donna Fe

Business traveler, Traveled with family
Liked: Staff & service
Good location. Great staff.
Stayed 11 nights in Mar 2024

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Excellent price.
Stayed 4 nights in Feb 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok reae not so much!
Stayed 2 nights in Jan 2024

6/10 Okay

Jose Alvin

Disliked: Amenities
Stayed 3 nights in Jan 2024

2/10 Terrible

Marnelli

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Money is not worth it! Providing wrong info. False advertisement.
Stayed 1 night in Sep 2023

10/10 Excellent

Olivia, kew gardens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.
Stayed 2 nights in Apr 2023

8/10 Good

Gerald

Stayed 1 night in Mar 2023

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
No hot water
No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.
Stayed 1 night in Mar 2023

8/10 Good

Judalyn, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

4/10 Poor

Michelle Angelli

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call
Stayed 2 nights in Oct 2022

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall they have good service and facilities.
Room
Room
Lobby
Toilet
Stayed 2 nights in Jun 2022

8/10 Good

Paul

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were absolutely brilliant so friendly and helpful
Stayed 14 nights in Mar 2022

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Joel

Stayed 1 night in Dec 2021

2/10 Terrible

Robert

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Stayed 3 nights in Dec 2021

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake smiles, employees, and, service.
Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
Stayed 7 nights in Feb 2020

8/10 Good

Howard, Iloilo Philippines

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines
Stayed 1 night in Feb 2020

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water due to defective water heater. Seems centralized water heater has no sparing.
Stayed 1 night in Jan 2020

8/10 Good

Esteban

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Esteban

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is fantastic as it’s in the heart of cebu and staff very Hospitable
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, beds were comfortable, staff were nice :) if you want a comfortable yet affordable place to stay in Cebu, this is a must try ;)
Stayed 1 night in Sep 2019