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Surestay Plus By Best Western Cebu City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Family Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Danaque Building, Capitol Site, Cebu, 6000
  • Cebu Doctor's University Hospital
    2 min walk
  • Osmeña Fountain Circle
    8 min walk
  • Mango Square
    9 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    37 min drive

Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds, Non Smoking

  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Twin Beds, Non Smoking

  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 Queen Bed

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Amber Hotel - Cebu

Breakfast included
Parking included
Free WiFi
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4.5 out of 5, Wonderful, (31)
The price is $45
per night
$55 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

Surestay Plus By Best Western Cebu City

Hotel in Capitol Site
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a banquet hall. Change of towels is available on request.
Surestay Plus By Best Western Cebu City offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations have separate sitting areas. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Baroque hotel also offers concierge services and an elevator. Onsite covered self parking is complimentary.

Surestay Plus By Best Western Cebu City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Surestay Plus By Best Western Cebu City has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Cebu
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Hotel Cebu

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 0 out of 106 reviews" "
Rating 2 - Terrible. 2 out of 106 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Teodora

I love the hotel it’s close the restaurant and coffee shop, accessible of jeepneys to Ayala Mall. It’s hard to obtain the hot water . Wi-fi and breakfast food are great if your Filipino… the downside id that the front desk nameJai asked me upfront P8k for my 4 night stay plus 1k refundable upon check out.. my concern why they asked me to paid the 8k pesos since I booked at Expedia and it charge to my Visa already.. the front desk told don’t worry they will void the Expedia.. I replied to her “ I don’t think the Expedia will void my payment since I booked they Expedia.”... I think I was SCAMMED with front desk and the sure stay western hotel..
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good budget option in the middle of the city. Nice breakfast options every morning and responsive staff. We had a minor problem with bathroom plumbing and they were quick to accommodate us with a room change. A busy street out front so the lower floors are a little noisy. Overall good value.
Stayed 4 nights in Aug 2024

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility, food are good, excellent customer service.
Stayed 5 nights in Aug 2024

8/10 Good

Crispo

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Crispo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiteness and accessibility
Stayed 2 nights in Aug 2024

10/10 Excellent

Divina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have music on the lounge even just instrumental music on low volume
Stayed 3 nights in Aug 2024

10/10 Excellent

juanito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jomar and Eve at the front desk is very courteous and accommodating ! I was given an upgrade and complimentary breakfast!
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Staff & service
Friendly staff alot of fruit flys /aunts the employees very helpful
Stayed 4 nights in Aug 2024

8/10 Good

rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay is a place of convenience and comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quite place and safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Walkable to shopping and dining . Staffs we're nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
nice and cizy
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly helpful staff. Surrounding area is not so nice, although it was raining which always makes things a little less appealing. Don't like the frosted door to the bathroom. Like a bit more privacy
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Jo and Jai, all of them are very pleasant, accomodating, friendly and wonderful people. The hotel is very clean. The breakfast is great.
Stayed 5 nights in Jul 2024

8/10 Good

Jenny

Great
Stayed 11 nights in Jun 2024

10/10 Excellent

Robert and Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a few of these categories I would have put more then 5 stars. This place is the place to stay if you are in Cebu. The best hotel staff I ever had. Kind, courteous and extremely helpful. 7 stars out of 5
Stayed 4 nights in Jun 2024

6/10 Okay

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its good. Was a good stay. The room had everything you need
Stayed 1 night in Jun 2024

10/10 Excellent

Sevant Day

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole package is great,
Stayed 2 nights in Jun 2024

8/10 Good

demy

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay and the service was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and in good condition. The staff was professional and friendly. The free breakfast was good quality. It was only a little more than a mile away from the SM Megamall. I would recommend it.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen, Glouester

Stayed 2 nights in Jun 2024