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Waterfront Cebu City Hotel & Casino

4.0 star property

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Photo gallery for Waterfront Cebu City Hotel & Casino

Outdoor pool
Deluxe Room | Minibar, desk, blackout drapes, soundproofing
Front of property
Ambassador Suite | Living area | 32-inch flat-screen TV with cable channels, TV
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
1 Salinas Drive Lahug, Cebu City, Cebu City, Cebu, 6000
  • Waterfront Cebu City Casino
    ‪1 min walk‬
  • Ayala Center
    ‪10 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, blackout drapes, soundproofing

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, desk, blackout drapes, soundproofing

Junior Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Minibar, desk, blackout drapes, soundproofing

Premier Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, soundproofing

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ambassador Room

Ambassador Room | Minibar, desk, blackout drapes, soundproofing

Ambassador Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite | Minibar, desk, blackout drapes, soundproofing

Ambassador Suite

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, desk, blackout drapes, soundproofing

Executive Suite

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $64 total
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About this property

Waterfront Cebu City Hotel & Casino

4-star hotel in Lahug
10 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Waterfront Cebu City Hotel & Casino features an outdoor pool and a health club. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers a casino, a children's pool, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Waterfront Cebu City Hotel & Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Uno - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Tin Gaw - This restaurant specializes in Chinese cuisine.
Cafe Fortuna - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
La Gondola - This restaurant specializes in Italian cuisine.
Mizu - This restaurant specializes in Japanese cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: PHP 850 per person
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Fortuna
  • La Gondola
  • Mizu
  • Tin Gaw
  • Uno

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Casino (37,674 square feet of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Sauna

Accessibility

  • No elevator

More

  • 18 floors
  • 3 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 850 per person
  • Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

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Waterfront Cebu City Hotel & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 428 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
Stayed 15 nights in Feb 2025

8/10 Good

Richard, Aylesbury

Liked: Cleanliness, staff & service
I previously stayed at the Waterfront Cebu Hotel and Casino in 2017 and was able to consider how much had changed in that period. The lobby and reception areas are just as impressive as before and the staff always welcoming, polite and accommodating. The facilities for dining remain as excellent as I remember. The swimming pool area is also wonderful. My only slight negative about my experience is my belief that the room was not quite as nice as before and had a somewhat tired appearance and looked liked being in need of redecorating. I was also a little bit disappointed that the windows overlooking the city had not been cleaned for some time. Otherwise, my stay at the Waterfront was very enjoyable and I would recommend this hotel.
Stayed 4 nights in Feb 2025

8/10 Good

Keyi

Stayed 3 nights in Feb 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times and always loved it. We especially like the breakfast buffet.
Stayed 2 nights in Feb 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Access very limited ,difficult at times to even get onto property. Staff were great Kate in housecleaning needs to be recognized. Charges for every little thing no room ammenties. Disapointing.
Stayed 13 nights in Feb 2025

10/10 Excellent

Jiamela

Stayed 2 nights in Feb 2025

6/10 Okay

Ruth

Stayed 3 nights in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jacob

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Rickey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and casino are very very nice..especially the staff. ( 5 stars) however its misleading to say this hotel is “ “Waterfront” it is not on the water aa you would expect with the hotels name!’
Stayed 3 nights in Jan 2025

10/10 Excellent

Merlyn, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Gregory

Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Merlyn, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom smells old, but I hardly stayed in my room.it was more fun at the casino. Excited to be back soon…
Stayed 2 nights in Feb 2025

6/10 Okay

Shad, Brisbane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved the location and convenience.
Stayed 1 night in Feb 2025

8/10 Good

ARNOLD, HONOLULU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception ( particularly Shah) was very patient, helpful and very attentive to my requests.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up with three different reservations. I was supposed to stay another hotel for two of the reservations, but a transportation issue caused me to change my plans and stay at Waterfront all three nights. The first room we were given had a noise issue. The elevators were nearby and it sounded like they travelling over our room. The next room was good. Waterfront is a good hotel, but there was a constant issue with the internet connection. I stayed at five different hotels during this trip and Waterfront had the worst connection of all of them.
Stayed 1 night in Feb 2025

8/10 Good

Amrette

Stayed 1 night in Feb 2025

6/10 Okay

KIMBERLY A, willow springs

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property shows a gorgeous waterfall it has not beem in operation for over 4 years according to workers when i asked. The stores arent there eithet no Victoria secret and no duty free shop as shown. Room clean amd comfy
Stayed 1 night in Feb 2025

4/10 Poor

Criselda

Disliked: Cleanliness, staff & service
I stayed here 6 years ago and was excited to come back unfortunately my experieced was not thesame😟
Stayed 3 nights in Jan 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very busy at check- in which despite being pre-paid took 30 minutes to be served. Not enough staff on reception/ Check-in. Facilities are generally good however the pool area was poor, very tired looking needs repainting ng and new surface around the pool also the main feature waterfall was not working I think under renovation. Be aware that this is a convention hotel on our last night a National Lawyers convention started with 4,000 delegates which meant that all the resources were crowded and the staff stretched. For breakfast on the last day the restaurant was so full there where tables spilling into the corridor/ lobby area. I was pleased we were checking out that day
Stayed 3 nights in Jan 2025

10/10 Excellent

Romel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility
Stayed 2 nights in Jan 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities

Waterfront casino - dont

It may have been unfortunate timing with chinese new year and graduations but i have NO positives for this accomodation 30 minutes to check in, no wifi (i spent over 4 hours trying to fix this), staff were hideously over worked and untrained, room service was ridiculously expensive ( pizza was soggy, salmon was over cooked) and 30 minutes to check out. Props to manager Michael for trying to help but the corpse had rigor mortis and could not be salvaged. The rooms are old and the decor dated, corridors were filled with noise. I booked a deuxe room and my view was the cooling towers for the air con. Truly dreadful
Stayed 2 nights in Jan 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Morris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Imelda Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are friendly and accommodating. I be back.
Stayed 1 night in Jan 2025