Best Western Plus Longbranch Hotel & Convention Center

3.0 star property

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Photo gallery for Best Western Plus Longbranch Hotel & Convention Center

Property amenity
Suite, 1 King Bed, Non Smoking, Hot Tub | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
$105
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
90 Twixt Town Rd Ne, Cedar Rapids, IA, 52402
  • Place, Lindale Crossing
    ‪2 min walk‬
  • Place, Lindale Mall
    ‪5 min walk‬
  • Place, Rockwell Collins
    ‪2 min drive‬
  • Airport, Cedar Rapids, IA (CID-Eastern Iowa)
    ‪20 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 576 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 865 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower, View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Longbranch Hotel & Convention Center

Cedar Rapids hotel walkable to Lindale Mall
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Best Western Plus Longbranch Hotel & Convention Center offers 106 accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Cedar Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Longbranch Hotel & Convention Center provides a hot tub, a sauna, and a fitness center. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 13 meeting rooms. Event facilities measuring 3711 square feet (345 square meters) include a conference center. This family-friendly hotel also offers a library, a vending machine, and an arcade/game room. Complimentary self parking is available on site. The property offers extended parking privileges to guests. A total renovation of this property was completed in January 2022.

Best Western Plus Longbranch Hotel & Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,711 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • High-pile carpet in room
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Longbranch
Best Western Plus Longbranch
Best Western Plus Longbranch Cedar Rapids
Best Western Plus Longbranch Hotel
Best Western Plus Longbranch Hotel Cedar Rapids
Longbranch Hotel
Best Western Cedar Rapids
Best Western Plus Longbranch Hotel And Convention Center
Cedar Rapids Best Western
Best Western Plus Longbranch Hotel Convention Center
Best Western Plus Longbranch Hotel & Convention Center Hotel

Best Western Plus Longbranch Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 929 reviews
Rating 8 - Good. 254 out of 929 reviews
Rating 6 - Okay. 103 out of 929 reviews
Rating 4 - Poor. 47 out of 929 reviews
Rating 2 - Terrible. 37 out of 929 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ashleigh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had an extreme disappointment with my recent reservation at your establishment. The property's condition significantly deviated from the advertised images and fell far short of expectations, particularly regarding cleanliness and safety. Upon arrival, the lobby floors were visibly soiled, and the parking area presented an unsanitary and unkempt appearance, with significant litter and an overpowering odor. Overgrown weeds, approximately three feet in height, further contributed to a neglected and unsafe environment. Inside the room, the musty odor and stained carpeting were immediately apparent. The bedding was unacceptably unclean, with visible hair on the bed and worn blankets. These conditions created a significant safety concern for my family, leading to our immediate departure and cancellation of our stay. Despite returning the keys, I have yet to receive a refund for my reservation or the security deposit. I request your urgent attention to this matter and a full explanation regarding the discrepancy between the advertised amenities and the actual condition of the property, as well as a resolution concerning the non-refund of my payment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

Shavonne

Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. There was something like soda on the walls so could chat with housekeeping to be a little more thorough but would absolutely come back. All else was excellent.
Stayed 7 nights in Aug 2025

10/10 Excellent

james

Stayed 1 night in Aug 2025

8/10 Good

Alex, Winnipeg

Stayed 1 night in Aug 2025

8/10 Good

Bethany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the pool area! The pool was clean and the water was at a great temperature. The hot tub was hot, and the jets worked. Grandpa loved the dry sauna. Walking all the way to the breakfast and pool area from our rooms required using a skybridge on the fourth floor. It was a bit of a walk. We wished the hotel had rooms closer to the amenities. The staff were lovely and helpful. The room was quiet and we all slept well.
Stayed 1 night in Aug 2025

4/10 Poor

don

Traveled with family
Disliked: Amenities
There were hardly any guests, yet we were given a room very far from the pool and breakfast area. There were no rooms occupied near these two areas. Very poor PR for Best Western
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Interesting in Iowa

Access to the gym was amazing and was very unique in relationship to other hotels. Only complaint about the gym is there's no air conditioning/air flow and we wonder when the last time it was cleaned. Hotel is in a great location. Halls had no air circulation and a moldy smell, main restroom outside of the front lobby was very dirty and looked like it hadn't been washed in days. Billiard table and equipment aren't maintained. Breakfast was less than desirable--food had been left out for a long time, dated dining room. The new Mexican food restaurant next to the hotel was delicious.
Stayed 1 night in Aug 2025

8/10 Good

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place, woukd go back.
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff was very quick and friendly!! Great pool and gym
Stayed 1 night in Aug 2025

8/10 Good

Patrice Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was very unkempt - long grass, flowers not taken care of, litter around.
Stayed 4 nights in Aug 2025

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel!! Beautiful pool and hot tub. Clean clean rooms with lots of room and very nice bathroom.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
This was one of the best properties we stayed at. Their “handicap room” was spacious and was truly a room set up for an ADA
Stayed 1 night in Aug 2025

8/10 Good

Rosenele-love

Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

julie

Liked: Cleanliness, staff & service, room comfort

Not the best “best” western

There was trash in the hallways, not picked up 18 hours later and strung down the stairwell. Lobby was dank and musty smelling. Fans were out like they had water damage but the clerk said it was because it was hot. He was full of it because the carpet was soggy.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Business traveler
Liked: Staff & service, property conditions & facilities
Decent stay. Fine place to park yourself a few nights. Staff was courteous. It’s dated but you get what you pay for. Bathroom wasn’t cleaned very well - hairs left from last tenant. A/c worked but room felt humid. Breakfast was appreciated. Stay way from the scrambled eggs but the waffles are great.
Stayed 3 nights in Jul 2025

6/10 Okay

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

taylor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
So sad our experience was as bad as it was. The property is so unkept. It would never pass a Covid inspection. We paid for upgraded suites and it resulted in us feeling like we lived in an apartment complex because the owners family lives in the suites above the ones they rent out. The smell of ethic foods and moth balls was so strong we went and bought candles and air sanitizer just to make it manageable. I will never stay here again, or likely not at a best western again. Yuck!
Stayed 3 nights in Jul 2025

8/10 Good

Suzanne, Rio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Jul 2025

8/10 Good

Charlie

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort

Just ok for the price

When we first arrived no staff was there to check in. The outside was rundown but the inside looks updated in most spots. The room was updated except for the bathroom. Bathrooms are very small. I did not have the free breakfast but one is available.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Pictures can be deceiving

It was extremely outdated. Pictures posted show it bright and airy. However everything was brown and dark. Very difficult to get from one side of the hotel to the other. The rooms were fine. Bathrooms were very small but the actual room was a decent size.
Stayed 1 night in Jul 2025

4/10 Poor

Martie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied

Paid for a pool view room, got a pool table view room, no cart to carry our bags up, air condition was horrible not keeping temp well and very loud kept us up all night. sounds like an airplane when it starts up
Stayed 1 night in Jul 2025