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DoubleTree by Hilton Celaya

4.0 star property

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Photo gallery for DoubleTree by Hilton Celaya

Fitness facility
Hypo-allergenic bedding, minibar, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Business center
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Blvd Adolfo Lopez Mateos Ote. 1260, Col. Las Insurgentes, Celaya, GTO, 38080
  • Celaya Main Garden
    ‪3 min drive‬
  • Galerias Celaya Mall
    ‪4 min drive‬
  • Miguel Aleman Valdes Stadium
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 43-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Celaya by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (630)
The price is $47
per night
$56 total
includes taxes & fees
Mar 23 - Mar 24
Holiday Inn Express & Suites Celaya by IHG

About this property

DoubleTree by Hilton Celaya

4-star Celaya hotel close to Temple of El Carmen
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
DoubleTree by Hilton Celaya offers 134 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. A pillow menu is available. 43-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, DoubleTree by Hilton Celaya provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 10800 square feet (1003 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

DoubleTree by Hilton Celaya is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Diego - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 10 to 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Diego

Things to do

  • 24-hour gym
  • Children's pool
  • Golf clubs/equipment
  • Optional golf privileges
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 10,800 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (22 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 12 per person
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree by Hilton Celaya Hotel
DoubleTree by Hilton Celaya Celaya
DoubleTree by Hilton Celaya Hotel Celaya

DoubleTree by Hilton Celaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 351 reviews
Rating 8 - Good. 39 out of 351 reviews
Rating 6 - Okay. 13 out of 351 reviews
Rating 4 - Poor. 4 out of 351 reviews
Rating 2 - Terrible. 10 out of 351 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bolivar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, awesome customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Bolivar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, awesome customer service, we traveled from Phoenix for a wedding and they worked with us on a early check-in, so nice of them, we are greatly appreciated and will recommend to all of our friends and family
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice !
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruben

Stayed 1 night in Oct 2024

2/10 Terrible

sergio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel this the best hotel in celaya
Stayed 1 night in Oct 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it very comfortable, clean food is delicious. No complaints about this place highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

cesar carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea, Guatemala

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel hallways and hotel rooms smell awful. Could smell better like odorant or cleaning products.
Stayed 1 night in Sep 2024

8/10 Good

Andrea, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and restaurant staff was serviceable, attentive and kind. The hotel amenities are ok. Pretty hotel but smells kinda weird. Hotel hallways smell awful the moment you step out of the elevator and the room smells off.
Stayed 1 night in Sep 2024

8/10 Good

URIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

FRANCISCO

Traveled with family and small children
Liked: Cleanliness, staff & service
It felt pretty standard. The in-room service was ok but the buffet food quality was frankly poor. Fruit gone bad, egg was dry and over cooked and the bread was not fresh. Otherwise, the staff was friendly and did their best to provide a good experience. The restaurant's manager did a superb job in accommodating a table for a big group.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and enjoyed my time there until I had to leave a day early due to my safety. I asked for a refund for the nights I left early and did not received the refund.
Stayed 4 nights in Jul 2024

8/10 Good

Allan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

RAFAEL

Stayed 1 night in Jul 2024

10/10 Excellent

Santiago

Stayed 2 nights in Jul 2024

10/10 Excellent

eugenia g

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel

Stayed 2 nights in Jun 2024

10/10 Excellent

Reyna

Stayed 1 night in Jun 2024

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia en Celaya
Excelente hotel, muy buen servicio. Ampliamente recomendable
Stayed 2 nights in Jun 2024

8/10 Good

Blanca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cómodo, limpio, la piscina súper.
Stayed 2 nights in May 2024

10/10 Excellent

Blanca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en excelente estado,el personal de restaurante muy bien, creo que falta mejorar el servicio del personal de recepción
Stayed 1 night in May 2024