Express check-in, express check-out, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Housekeeping is available on request.
The Hartness House offers 40 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Hartness House features express check-in and express check-out. Wireless Internet access is complimentary. Onsite self parking is complimentary.
The Hartness House is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Guest services
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
3 buildings
3 floors
Built in 1904
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Streaming services
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Hartness House Inn Springfield
Hartness House Inn
Hartness House Springfield
Hartness House
Hartness House Inn
The Hartness House Hotel
The Hartness House Springfield
The Hartness House Hotel Springfield
The Hartness House Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 140 out of 329 reviews
10 - Excellent
140
Rating 8 - Good. 105 out of 329 reviews
8 - Good
105
Rating 6 - Okay. 45 out of 329 reviews
6 - Okay
45
Rating 4 - Poor. 29 out of 329 reviews
4 - Poor
29
Rating 2 - Terrible. 10 out of 329 reviews
2 - Terrible
10
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
ELAINE
Business traveler, Traveled with partner
Sep 29, 2025
Disliked: Amenities
AC unit was hidden behind curtain, so would have slept better if we had air movement and soothing white noise. Room had odd features, no ceiling fan. Bathroom didn’t have space/counter around sink area. Strange wall shelving around tv that wound not work. Over priced for a mediocre stay.
The staff is amazing! So friendly and welcoming. We had a tour of the tunnels! Who knew there were tunnels?! There’s a museum in the tunnels and you can go inside the telescope that is on property. What a truly unique place
I visit Springfield at least once a year, this is my second stay at the hartness house, I’ve stayed in the mansion and in the hotel, I have been very happy with both options. The mansion is stunning and enjoying a coffee and pastry in the mansion in the morning is lovely. I’m glad to see this historic building being taken care of so thoughtfully.
The room was very nice. Very clean. The bed and bed pillows were very very uncomfortable. Too hard. I had to go buy a new pillow at Walmart so I could sleep better. Coffee and pastries and fruit in the morning was great. Check in and check out was easy.
Very nice place, clean and comfortable. I received several emails with instructions on checking in, codes etc… check out was not so easy; the doors lock with your key and yet no instructions as to where to leave the key. No staff and no key boxes!
Talk about a bait and switch. This is my 176 nights in hotel beds since 1/2024. Worst mattress I've slept in all of those nights. The market depicts a glorious mansion. More like broken down Motel. Only stay here if your desperate or broke.
Keys were taped to front door with instructions on how to enter the property. Anybody could have gained entry.
Bed was broken recent renovation was poor quality, for example: flooring lifting from sub floor.
Bedsheet did not fit the bed.
Reddish brown spatter was noted on bathroom wall.