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Location … Staff

After booking, you are informed of the additional cost of pool beds. Which I have never experienced before, we booked the hotel as it had a pool, otherwise would have used the extra for a hotel by the beach, which we ended up doing anyway. Walls are paper thin. Public transport is okay but not great. Lots of dust under bed, and on vent above bedroom door. Overall, it does not compare to any other 4 star hotels I have experienced. And is of a worse standard than some 3 star hotels I have stayed in.

We stayed in a deluxe suite- 2 levels and THE largest 2 bathrooms we have ever seen in our European travels. We were able to check in early after a long hot walk from the train station which was greatly appreciated. Front desk staff was super helpful with many tips on places to visit, eat, and drink. Plus they were always there to help ( couldn’t unlock our door). Main part of our room was upstairs with a comfortable bed, huge bathroom and a long shelf like table overlooking the downstairs. Lots of amenities in the bathrooms. Small fridge stocked with a few beverages. Shag carpet going up the stairs. Breakfast buffet was very good with lots of options.

Hotel location provides convenient access to public transportation such as bus and Bologna Central Station. It makes traveling and visiting other neighboring cities convenient. The room is spacious and clean. Staffs are friendly, kind and helpful. Most importantly, they are proficient in English which makes ease of communication for foreign travelers. Customer service is great and they go beyond to making breakfast box for guests who need to travel early outside of breakfast operation hours. Overall, the hotel is a good choice for travelers who need to visit other cities and based on Bologna.

Excellent room, big, clean and beautiful. Amazing breakfast. Beautiful property in and out! 10 out of 10. Excellent value for the money.

We expected more.

Exceptional Stay in the Heart of Venice We stayed at Palazzo Dei Fiori by Room Mate (early August 2026) in the Girasole apartment, and the entire experience far exceeded our expectations. The Apartment (Girasole) -Space & Layout: The 3-bedroom setup (1 king, 2 double) with 3 private bathrooms provided unmatched comfort and privacy for our group. -Views & Comfort: Beautiful canal views directly from the apartment and effective, climate-controlled air conditioning; an absolute necessity during an August stay in Venice. -Location: Perfectly situated in the city center, offering quiet surroundings while remaining just a short walk from the Grand Canal. Service & Hospitality -Seamless Arrival: Check-in was fast, straightforward, and welcoming from the moment we arrived. -Attentive Staff: The front desk team was consistently available, proactive, and genuinely eager to assist at every turn. -Coordination & Local Insight: They handled our airport transfers flawlessly, arranged seamless transport to the neighboring islands, and pointed us to fantastic local dining spots that made our trip memorable. Palazzo Dei Fiori delivered top-tier accommodations, prime location, and world-class service. We would rebook without hesitation!!

Overall our stay was fine. The staff were friendly enough and the hotel itself was sufficient for our stay. Pros - Really yummy breakfast was included every day, the location was close to sites, restaurants, and the waterbus/vaporetto dock, and there is a garden terrace space within the hotel. Cons - The room was clean enough but not well maintained from years of use (and this was obvious with broken decor, missing bathrooms tiles, styrofoam attached to the wall) and the walls are PAPER thin and could hear everything (between neighboring rooms, hallways with staff cleaning or prepping breakfast, and even people making noise or walking outside).