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Hotel Ceuta Puerta de África

4.0 star property

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Photo gallery for Hotel Ceuta Puerta de África

Lobby
Front of property
Rooftop pool
Lobby lounge
Junior Suite | Minibar, in-room safe, desk, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Laundry
  • Room service
  • Air conditioning

Explore the area

Map
Alcalde Sánchez Prados, 3, Ceuta, Ceuta, 51001
  • Mediterranean Maritime Park
    ‪6 min walk‬
  • Gran Casino de Ceuta
    ‪6 min walk‬
  • Port of Ceuta
    ‪8 min walk‬
  • Gibraltar (GIB)
    ‪167 min drive‬

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Family Room (2 adults + 1 child)

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property

Parador de Ceuta

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (250)
$121 nightly
The price is $121 total
includes taxes & fees
Parador de Ceuta

About this property

Hotel Ceuta Puerta de África

4-star Ceuta hotel connected to a shopping center, walkable to Port of Ceuta
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Ceuta Puerta de África offers 120 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Ceuta hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Guests can use the health club at a partner property.

Hotel Ceuta Puerta de África is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ceuta Hotel
Hotel Ceuta
Hotel Ceuta TRYP
Hotel TRYP Ceuta
TRYP Ceuta
Ceuta Puerta De Africa Ceuta
TRYP Hotel Ceuta
Hotel Ceuta Puerta de África Hotel
Hotel Ceuta Puerta de África Ceuta
Hotel Ceuta Puerta de África Hotel Ceuta

Hotel Ceuta Puerta de África Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 235 reviews
Rating 8 - Good. 105 out of 235 reviews
Rating 6 - Okay. 39 out of 235 reviews
Rating 4 - Poor. 17 out of 235 reviews
Rating 2 - Terrible. 15 out of 235 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Ceuta

Hotel ok but check in very slow
Stayed 1 night in Feb 2025

8/10 Good

ALEXIS

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location! Felt like it was a VIP location. Would stay again. They should sell international stamps.
Stayed 1 night in Nov 2024

4/10 Poor

Gerald

Disliked: Amenities, property conditions & facilities
wifi did not work, window did not close which made the room very noisy because the street outside was noisy. Shower cold and hose holder broken. Breakfast- the only cerial on offer was cornflakes.
Stayed 1 night in Sep 2024

10/10 Excellent

Abdenbi

Business traveler
Stayed 1 night in Aug 2024

4/10 Poor

Kenza

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
My room was smelling so bad, I asked to change it and got a room that didn’t smell bad but the water didn’t work and when I asked nobody came to fix it so I left without taking shower
Stayed 1 night in Jun 2024

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location

Good location for a short stay in Ceuta
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Liked: Room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Central

Nice hotel centrally located
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major fire incident

Hotel is fire-damaged. The place stinks of smoke. The restaurant no longer exists so there's no breakfast (burnt down). The internet didn't work for a whole day. One whole wing of the hotel is closed. Aircon was minimal. No English programmes on the TV to compensate for the lack of Wi-Fi. i had to spend much of the time outside where there was Wi-Fi in cafes and so on. No warning given or rebate offered. i advise not booking here for the foreseeable future.
Stayed 1 night in Sep 2023

4/10 Poor

Richard

Traveled with family
Disliked: Staff & service

Reception staff

Tv in the room next door on at volume for 16 hours, do not disturb on the door. No answer when knocked on. Reception said room was empty from day before. Nobody had been in the room for 20 hours. Reception staff miserable and unhelpful
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central

Good hotel centrally located with easy access to bars and restaurants
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location perfect for a short stay
Stayed 1 night in Mar 2023

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service

Perfect stay

The staff were marvellous especially the bar lady who went out of her way for me. The breakfast was good. i loved the lifts as well as having a fridge and safe in the room
Stayed 1 night in Jan 2023

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good position in town. Nice breakfast. Friendly and efficient staff.
Stayed 1 night in Jan 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Great location in town, quiet and clean
Stayed 2 nights in Nov 2022

2/10 Terrible

Zouhair

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, spacious room!
Stayed 1 night in Aug 2021

8/10 Good

Angie, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived very late and the receptionist was able to answer my question with a smile. It’s my second time to this hotel and I enjoy my stay. Definitely I will come back again. Good location and the price is right.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
nice reception staff. Good wine. Needs some repairs in the corridors. WiFi is poor. Good location.
Stayed 1 night in Jan 2020

10/10 Excellent

Stefania

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location!

Thank you! All was great!
Stayed 1 night in Dec 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable modern hotel friendly staff

Comfortable modern hotel In the centre of Ceuta
Stayed 1 night in Oct 2019

6/10 Okay

p

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: Nice forum and over all feel of the hotel. Friendly staff and a nice little bar. Large rooms. Excellent central location. Bad: Overall repair level requires an investment. eg. broken doors and hinges. Old key system. Beds are VERY uncomfortable. They need to invest into new pillow top mattresses. Rooms are sparse.
Stayed 2 nights in Nov 2019

8/10 Good

Steve, Madrid

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in town center. Easy walking to everything. Premium grade room was comfortable and nice size. Cons: Check-in process was slow. Restaurant/kitchen take siesta. TV only has channels in Spanish.
Stayed 1 night in Oct 2019