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West Palm Hotel

3.0 star property

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Photo gallery for West Palm Hotel

3 bars/lounges, poolside bar
Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, blackout drapes
Lobby
Free daily continental breakfast
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
125 Western Main Rd, Chaguaramas, Diego Martin Regional Corporation
  • Chaguaramas Military History & Aerospace Museum
    ‪17 min walk‬
  • Five Islands Water & Amusement Park
    ‪4 min drive‬
  • Chaguaramas Boardwalk
    ‪5 min drive‬
  • Port of Spain (POS-Piarco Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Bedroom

  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Double Room

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Bedroom

  • Sleeps 2
  • 2 King Beds

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About this property

West Palm Hotel

3-star Chaguaramas hotel with restaurant
This hotel features an outdoor pool, a restaurant, and 3 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a poolside bar, a coffee shop/cafe, and coffee/tea in a common area.
West Palm Hotel offers 32 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Chaguaramas hotel also offers an outdoor pool, spa services, and barbecue grills. Onsite self parking is complimentary.

West Palm Hotel has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
West Palm Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

West Palm Hotel Hotel
West Palm Hotel Chaguaramas
West Palm Hotel Hotel Chaguaramas

West Palm Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 18 out of 66 reviews
Rating 4 - Poor. 10 out of 66 reviews
Rating 2 - Terrible. 16 out of 66 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Vadewattee

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarita

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Matthias

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was decent, the pool is beautiful however there was mold in our bathroom, really questionable characters outside the hotel as well as the actual hotel itself drains smell badly, grass is overgrown and there's caution tape preventing you from rolling the suitcases on normal ground and instead you have to drag your suitcase up the stairs.
Stayed 1 night in Oct 2024

2/10 Terrible

Francis, Schenectady

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more security and updating. Thete is no beach front prpperty.
Stayed 5 nights in Oct 2024

8/10 Good

Lamina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was great, informed us of everything we need to know regarding our rooms. Ratescwere really affordable.
Stayed 1 night in Oct 2024

6/10 Okay

ADRIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice property but not organized.
Stayed 1 night in Sep 2024

2/10 Terrible

carlton

Disliked: Staff & service, property conditions & facilities
No from the room contacts to the front desk, no one highlighted that some section building was under renovation, the main exit door from the commendation area was kept lock
Stayed 1 night in Aug 2024

8/10 Good

Craft

Traveled with family and small children
Liked: Staff & service, amenities
The food is really good!… convenient location to five islands
Stayed 1 night in Aug 2024

4/10 Poor

Iesha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Everett

Liked: Staff & service
The property was not difficult to find using Google maps. Parking was not an issue. The room was clean with the ex
Stayed 2 nights in Aug 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the BESSSSSS. I LOVE YOU SHARON MOHAMMED YOU CLEANED Excellent FOR ME I WILL ALWAYS LOVE YOUUUUU 💚
Stayed 12 nights in Jul 2024

10/10 Excellent

Tricia

Liked: Property conditions & facilities
Stayed 21 nights in Jul 2024

8/10 Good

Patricia

Traveled with partner
Liked: Staff & service, amenities
The rooms were excellent. The pool is huge! There weren’t any other guests staying. This hotel is very clean and quiet. It does need some renovations to the exterior. Plenty of room on the property for children to play.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nandakumar

Stayed 3 nights in Jul 2024

8/10 Good

Henrik, David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near some shops and restaurents
Stayed 1 night in Jul 2024

8/10 Good

Henrik, David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops and restaurents
Stayed 4 nights in Jul 2024

2/10 Terrible

Ann

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and dated, However it seems as though it’s on the verge of closing down. At check in I asked for a clean room because I was carrying an infant. However the room wasn’t clean and the sheets look as though it wasn’t change with hair and many stains. Above all room entrance were leaking air conditioners and many cats 🐈 screaming at you outside your room. The tv, microwave and refrigerator did not work. The adjoining door was poorly built you can hear everything on the other side. The breakfast was a cold hard toast you had to pick up in a take away box and it was horrible. The pool was the only great thing except it was filthy. And no staffs and attendant for anything. Not even a phone 📞 in the bedroom. The beds were horrible.
Stayed 1 night in Jul 2024

4/10 Poor

Krasimir

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
They didn’t have WiFi for more then/4 hours. I also didn’t have hot water first night. Two basic things in the 21st century.
Stayed 2 nights in Jul 2024

2/10 Terrible

Md Abu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking we found the hotel was under construction, the washroom flushes didn’t work properly, horrible smell inside and outside of the room renovation people were walking everywhere surrounding the hotel room, and the hotel looked fully insecure. I just thinking how this type of hotel continues there business even the hotel is in under construction.
Stayed 3 nights in Jun 2024

6/10 Okay

SHAZIM

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

kashma, Spring Hill

Stayed 2 nights in May 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unhelpful. The rooms are hard to fin and the staff do noit guide you. They gave me a room with two enormous air conditioners outside - very noisy - so I complained and was given a quieter one b ut it required a lot of too and fro. Dinner such as it was, was pretty appalling and inflxible. You had to give a deposit for the aircon remote which says a lot about their clientele. Huge amounts of form filling at reception. Breakfast almost a bad as dinner - no choice at all. instant coffee and a tea bag and a kettle. Overall got the impression the staff did not care at all.
Stayed 1 night in Jun 2024

2/10 Terrible

Artur, Torres Vedras

Disliked: Staff & service, property conditions & facilities
Bad rooms, bad service, bad breakfast. All bad
Stayed 3 nights in Jun 2024

2/10 Terrible

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property Was falsely advertised with pictures that were photo shopped! it was in a terrible state! The fist night I tripped an fell bruised my arms and leg , they had no first aid they did not even offer help we had to go to the store and purchase our own medical supplies. Today we came to find out instead of charging the local currency they charged the same amount in US dollars, like $ 4500.00 !
Stayed 3 nights in Jun 2024