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Chakvi Vacation Packages

This place is located in the center of Tbilisi, and we really liked everything — great quality and good service, clean worth the price. Highly recommend. Thank you.

I cannot recommend staying at this hotel due to the way my concerns were handled. When I arrived, the room was warm, so I left one of my valuable personal cards in the room's card holder to keep the air conditioning running while I was out. After the first day, the card was missing. I reported it immediately, and the staff assured me they would investigate. Over the following days, I repeatedly asked for updates but received only vague responses. At checkout, I requested an explanation again. The head housekeeper, hotel manager, and owner became involved. Instead of addressing my concerns, they questioned whether I had left the card in the holder, insisted no staff member would have taken it because it had no value to them, and suggested I simply order a replacement. No one accepted responsibility or explained what had happened. The discussion delayed my departure for the airport, yet there was no apology, compensation, or gesture of goodwill. I acknowledge it was my mistake to leave the card in the room, and replacing it is possible, though inconvenient. However, the lack of transparency, accountability, and genuine concern was deeply disappointing and left me questioning the professionalism and honesty of the hotel's staff.

Excellent stay and good value…excellent location, the staff was very helpful.

Great location,staff and clean room

The house keeping doesnt clean the bathrooms very well.

It is new property in the heart of the city with walking distance to most sites for tourist. Room was average size with quite small bathroom and shower. Had amazing terrace with view, commodities like safe, table, tea etc.

Ideal location. Very helpfull stuff, perfect room service, tasty breakfast. Wounderful building and hotel design - really unique.