This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning, and laundry facilities.
Smile Residence offers 61 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with cable channels.
Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. In addition to a children's pool, Smile Residence provides an outdoor pool and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Chalong hotel also offers a terrace, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.
Smile Residence has designated areas for smoking.
Smile Residence has a restaurant on site.
Languages
Chinese (Mandarin), English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
A restaurant
Things to do
Children's pool
Gym
Outdoor pool
Family friendly
Children's pool
Grocery/convenience store
In-room full-sized refrigerator/freezer
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Outdoors
Pool loungers
Terrace
Accessibility
Elevator
More
7 floors
Built in 2016
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Free bottled water
Full-sized refrigerator/freezer
More
Air conditioning
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 16
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 400.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: THB 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: THB 800 per vehicle (one-way)
Rollaway bed fee: THB 400.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Smile Residence Muang
Smile Residence Hotel Chalong
Smile Residence Hotel
Smile Residence Chalong
Smile Residence
Smile Residence Hotel
Smile Residence Chalong
Smile Residence Hotel Chalong
Smile Residence Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 25 reviews
10 - Excellent
9
Rating 8 - Good. 10 out of 25 reviews
8 - Good
10
Rating 6 - Okay. 4 out of 25 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 25 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 25 reviews
2 - Terrible
1
8.6/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Natasha
Apr 19, 2025
Liked: Amenities
The room was very clean and spacious. The staff were super friendly. Great atmosphere overall
Fair for the price. Next to a busy highway that is scary to cross at all times. No safe in the rooms, but staff was friendly and it is convenient to shopping and restaurants. Staff are very helpful with arranging taxis and providing info.
The place was a really great location if you want to be away from thebcraziness of Patong and Kata. Near restaurants, massage and Chalong pier. The ladies in the front office negotiated some great prices for tours to Phi Phi and Similan Islands as well as a city tour for us. They also get tou a really affordable taxi to the airport.
When we arrived at the hotel, which was 2 o'clock in the morning on Sunday, no fault of the hotel there was somebody to meet us obviously to collect the money.
When we was taken to the room, he told us a Immediately that the WI.Fi wasn't working. Didn't even show us how anything was in the room. But I put this down to the time. What we was told, where was that the room will be cleaned at 11 o'clock in the morning. Managed to get a bit of sleep. I found the bed extremely hard. There was 2 pillows supplie, which were cheap, an uncomfortable.
Later that morning when went to ask where breakfast was been served. None of the staff spoke English accept. I got pointed to go down the road to a restaurant. Which does breakfast Off-site. This was not what had been advertised. The restaurant didn't even open till 10 o'clock and it was 8 o'clock in the morning. So we won't into the local store called the big sea.
And got some bits so we could have breakfast.. Apart from not having Wi-Fi in the room at all, getting signal for the phone was virtually impossible.
As I needed to switch from my normals provider to. The new eSIM I have installed on my phone.
We try to make coffee.
You are supplied with 2 saches, which was hot chocolate. To do this, you had to put the kettle on the floor as the cable wasn't even longer to reach the plug socket.. Anyhow when I went to the office to bring this to their attention. And wish to leave due to the problems we have encountered. I was met with hostili
This was my second time at Smile Residence. This time I stayed in a standard room. I'm not sure what the difference is from the room I had before as they were the same price. The room I stayed in this time for one night is quite nice, but not as nice as the other room. That being said, the room was a great value for the money. It's very close to Chalong Pier which you can see from the higher floors of the hotel. You can also see the Big Buddha to the west. The rooms are quite large and the beds are firm but comfortable. The only problem was that there was not a chair in the room. There are two patio chairs on the balcony, but no chair in the room. This is a very minor problem considering the price of the room. After 5 days on a livaboard I returned to Smile and I have one of the nicer rooms again. Really great room for the money. The room has a lot of wall outlets and a nice balcony with a sink. The shower pressure is good. The pool is super nice. The staff is very helpful and friendly. There's a laundry right next to the hotel. The hotel also offers shuttle service to and from the airport as well as car and scooter rental at the property. The reception is open 24 hours. I really enjoyed my stay at this hotel.
The room was huge and the view was nice. The bed was very firm, but that is common in this area. I could see the Big Buddha from my room. The room had a nice balcony area that overlooked the hotel pool. The pool was great.
The only complaints I might have is that the lighting in the room was very stark. All lighting was overhead and there were no lamps.
There were a lot of ants in the room, esp the bathroom.
Teah
6/10 Okay
stefan
Apr 19, 2016
Apartment hotel in Chalong
Decent apartment hotel. Relatively new. Good location if you have transportation. Good value for money.
During my 6 weeks in Thailand / Phuket area I stayed three times in this hotel. Chalong area is not a place you spend your holiday (no beach, for example), but connections to other parts of Phuket island are good. Smile hotel was good, clean and pretty comfortable and price / quality is really good! Staff is super nice, friendly and helpful - I recommend!
정말 만족합니다..새벽 2시에 체크인 했는데..환한 얼굴로 맞아 주시더군요...감동이였습니다..
최고에 감동은 체크아웃 후 비가 많이 왔는데..픽업트럭이라..케리어가 다 젖어서..
걱정하고 있었는데..비닐 봉투랑 랩을 무상으로 주셔서 잘 해결 됬습니다...포장하는것도 도와주시구요..여행 20년차 푸켓만 20번 넘게 여행했는데...그중 최고였습니다..
맞은편 맛집도 있고 편의점 및 맥주집도 있습니다..ㅎㅎ