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Excelsior Chamonix Hotel & Spa

4.0 star property

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Photo gallery for Excelsior Chamonix Hotel & Spa

Daily continental breakfast (EUR 20 per person)
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Daily continental breakfast (EUR 20 per person)
Daily continental breakfast (EUR 20 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Spa
$126
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
251 Chemin de Saint Roch, Les Tines, Chamonix-Mont-Blanc, Haute-savoie, 74400
  • Place, Brevent-Flegere Ski Area
    ‪6 min walk‬
  • Place, Les Praz - Flegere Ski Lift
    ‪4 min drive‬
  • Place, Flegere Cable Car
    ‪4 min drive‬
  • Airport, Sion (SIR)
    ‪49 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (View Mont Blanc)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room (View Mont Blanc)

9.6 out of 10
Exceptional
(5 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony (View Mont Blanc)

Deluxe Double Room, Balcony (View Mont Blanc) | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, Balcony (View Mont Blanc)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Montblanc)

Suite (Montblanc) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Montblanc)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior
La Folie Douce Hôtel Chamonix
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About this property

Excelsior Chamonix Hotel & Spa

4-star hotel in Les Tines
After a day on the slopes, return to Excelsior Chamonix Hotel & Spa to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa. Housekeeping is available on request.
Excelsior Chamonix Hotel & Spa offers 79 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Chamonix-Mont-Blanc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pure Altitude. Services include body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site, along with a car charging station.

Excelsior Chamonix Hotel & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
CASA BIANCO - This restaurant specializes in local cuisine and serves dinner only.
ELIXIR - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • CASA BIANCO
  • ELIXIR

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 14
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Chamonix
Excelsior Chamonix Hotel
Excelsior Hotel Chamonix
Best Western Plus Excelsior Chamonix Hotel Chamonix-Mont-Blanc
Best Western Plus Excelsior Chamonix Chamonix-Mont-Blanc

Excelsior Chamonix Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 585 reviews
Rating 8 - Good. 206 out of 585 reviews
Rating 6 - Okay. 62 out of 585 reviews
Rating 4 - Poor. 28 out of 585 reviews
Rating 2 - Terrible. 7 out of 585 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

Decent room size and the beds were comfortable. The views from the windows were amazing. Bathroom amenities were nice. We showed up at 9:53 for breakfast and they didn’t want to serve us unless we hurried so we skipped it and went to our other hotel. We didn’t use the pool or spa which was extra anyway. Easy walk to the train to get into town as well. The hotel is in a very quiet part of town and we slept well.
Stayed 1 night in Aug 2025

4/10 Poor

Lawrence

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 3 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Convenience and facilities are excellent, but no air-conditioning.
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay but could be better.

We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophie

Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
The staff were very friendly and helpful. However, our room was not a 4 star. Maybe 2.5 - 3 star. The advertised spa and hot tub are an additional charge of 20 Euros per person per hour, which was not evident in the hotels.com feature. The breakfast was very good. This hotel is a long way out of town, which would have been fine, if the hot tub was included in the price...
Stayed 1 night in Apr 2025

10/10 Excellent

Corentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 3 nights in Dec 2024

8/10 Good

Marion

Stayed 3 nights in Sep 2024

8/10 Good

Ioan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel with great view

Beautiful surroundings and views. Nice restaurant facility with excellent food. Good parking space. Bathroom is a little bit on the small side but looks updated. Overall good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony overlooking the Matterhorn. Nice location close to everything. Easy walking distance from the train station.
Stayed 1 night in Aug 2024

6/10 Okay

Ted

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel offers standard rooms and superior rooms with balcony. However the room I was offered to begin with I would describe as a standard room with balcony. In my view just because a room has a balcony does not make it superior if it is the same size as a standard. Thankfully the hotel rectified this situation after the first night which was appreciated.
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We recently stayed at this hotel in early September and had a pleasant experience overall. The hotel was very clean, and the staff were incredibly cordial and welcoming. Despite it being the beginning of the month, there were many groups of tourists, which added to the lively atmosphere. One of the perks of staying here is that the hotel offers a train card, which was very handy for traveling between Vallorcine and Chamonix — a great bonus for exploring the area. We were quite pleased with the hotel, though we did encounter two minor issues. First, our room was extremely hot, and there was no air conditioning, which made it a bit uncomfortable to sleep at night. Second, the swimming pool is closed whenever it rains, which was a bit disappointing. Despite these small inconveniences, if these issues aren’t deal breakers for you, I would definitely recommend this hotel. The overall experience was positive, and the location and service were excellent.
Stayed 3 nights in Sep 2024

4/10 Poor

Alister

Traveled with group
Disliked: Cleanliness
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
Stayed 2 nights in Sep 2024

4/10 Poor

Marc, Houston

Stayed 1 night in Aug 2024

10/10 Excellent

SCOTT, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the marvelous views around the hotel, it is aswome
Stayed 1 night in Aug 2024

10/10 Excellent

Ty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Amazing place.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Grzegorz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca and Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Rooms clean and comfortable. Close to train stop. Pool a bonus and very friendly helpful staff. Highly recommended.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Matt

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Great room and breakfast. Best of all was the view of Mont Blanc from our balcony.
Stayed 1 night in Jul 2024