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Chalet Hotel le Castel

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Exterior
Golf
View from property
Comfort Double or Twin Room, Balcony, Mountain View (Glacier) | Premium bedding, in-room safe, individually decorated
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
100 Route des Tines, Chamonix-Mont-Blanc, Haute-Savoie, 74400
  • Les Praz - Flegere Ski Lift
    ‪3 min walk‬
  • Chamonix Golf Club
    ‪3 min walk‬
  • Aiguille du Midi Cable Car
    ‪5 min drive‬
  • Sion (SIR)
    ‪51 min drive‬

Room options

View all photos for Superior Double or Twin Room, Balcony, Mountain View (Cristal)

Superior Double or Twin Room, Balcony, Mountain View (Cristal) | Premium bedding, in-room safe, individually decorated

Superior Double or Twin Room, Balcony, Mountain View (Cristal)

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Terrace, Mountain View

Deluxe Double Room, Terrace, Mountain View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Terrace, Mountain View

  • Mountain view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double or Twin Room, Balcony, Mountain View (Glacier)

Comfort Double or Twin Room, Balcony, Mountain View (Glacier) | Premium bedding, in-room safe, individually decorated

Comfort Double or Twin Room, Balcony, Mountain View (Glacier)

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Flocon)

Double or Twin Room (Flocon) | Premium bedding, in-room safe, individually decorated

Double or Twin Room (Flocon)

  • Mountain view
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price was $207
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About this property

Chalet Hotel le Castel

Hotel in Les Praz-de-Chamonix
Ski into Chalet Hotel le Castel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Chalet Hotel le Castel offers 11 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Chalet Hotel le Castel helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Chalet Hotel le Castel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Pro golf lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 27 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Hotel Castel Chamonix Mont-Blanc
Chalet Hotel Castel
Chalet Castel Chamonix Mont-Blanc
Chalet Castel
Chalet Hotel le Castel Hotel
Chalet Hotel le Castel Chamonix-Mont-Blanc
Chalet Hotel le Castel Hotel Chamonix-Mont-Blanc

Chalet Hotel le Castel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 144 reviews
Rating 8 - Good. 26 out of 144 reviews
Rating 6 - Okay. 6 out of 144 reviews
Rating 4 - Poor. 4 out of 144 reviews
Rating 2 - Terrible. 1 out of 144 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hope to return soon!

Hotel was very accommodating to us. Rooms and common areas are all uniquely decorated. Located on north end of Chamonix by the Flegere-Les Peres gondola, not in town itself. Across from golf course. Staff was very friendly and helpful.
Stayed 3 nights in Apr 2025

4/10 Poor

Halil Cem

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had stayed at this property before and it was lovely. Well kept, clean, fantastic restaurant with a different specialty menu for every night. This time it was worn down, simple amenities such as towels were missing, restaurant quite poor and service overall although staff trying very hard, not sufficient.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

Disappointing Stay at Hotel Castel

Our experience at Hotel Castel was deeply unsatisfactory. Staff were unhelpful, including a manager who refused to provide a hairdryer, leaving my partner with wet hair before a date. Another staff member eventually borrowed one from another guest—an unacceptable situation. Communication was lacking. We weren’t informed the hotel would lock at night and require a code, causing late-night confusion. The room’s housekeeping was inconsistent; towels weren’t replaced, glasses were left dirty, and water leaked onto the balcony floor daily, creating a hazard. The bathroom privacy was shocking. A window allowed anyone on the opposite balcony to see in, with no curtain or frosted glass to ensure privacy—an unacceptable invasion of privacy for a 4-star hotel. Breakfast was also a major letdown. We weren’t told it was chargeable, and on three out of six days, it wasn’t even available. When it was, options were extremely limited, with scarce gluten-free choices and inadequate amenities like a single coffee cup for all guests. Late check-out was inflexible, and the only storage offered for belongings was an unsecured boot room. Speaking with other guests confirmed a decline in the hotel’s standards compared to previous years. Overall, this was the worst experience we’ve had at a 4-star hotel. We hope management takes steps to address these significant issues.
This is the boot room that is always wide open and where you store your bags
Breakfast on a good day
Stayed 6 nights in Feb 2025

4/10 Poor

Steven

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

robin

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

simon

Every thing was great except no fridge/ mini bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay at this wonderful chalet hotel, great location, fancy room, excellent breakfast,
Front
View from room
Stayed 4 nights in Aug 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and wonderful and friendly accommodating staff. Comfortable and pretty spacious rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and clever. Room 11 on the top floor was spacious. Great balcony. Lush bath.
Stayed 3 nights in Jun 2024

10/10 Excellent

Maitai

Stayed 1 night in Apr 2024

10/10 Excellent

GREGORY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped here overnight and was quite surprised by how nice the accommodations are. Beautiful room with views . Walkable to the gondola . Literally right across the street. Restaurant with very good food on site. Staff was amazing . Would definitely stay here again ! A real gem .

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was wonderful! It’s a two minute walk to the Le Paz gondola, has bus stops right out front, and you can view the mountains from your room. The staff were also very nice. I would skip on the breakfast as it’s pretty light and does not include much hot food for 18 euro a day per person. The only reason for four stars is that the rooms could have been cleaner and in better condition. A little dirty under seat cushions and on floor and it seems as though the balcony windows were not sealed properly as condensation water trails dripped in every morning. Also some of the plug covers would come off and the shower door did not prevent all the water from slipping outside. That’s said overall it’s a great hotel in a great location with nice staff.
Stayed 6 nights in Jan 2024

6/10 Okay

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt not welcome!

Overall was all good. We had an inconvenient request to switch our room after one day because there was a longer stay that the hotel wanted to accommodated into our room. The hotel insisted but I refused to switch the room since I paid for that room category and I was checking out the day after. Also the day after , while we were loading the car , we have been chained from the hotel person to the parking area because they thought we were leaving without paying the dog fees and the breakfast. Consider that our wallet and Passport and one more luggage was still in the room. There was no one at the reception when we were loading the car. We did not feel welcome at all I. This hotel! That s why our overall review is low!
Stayed 2 nights in Jan 2024

10/10 Excellent

Steph

Stayed 1 night in Sep 2023

10/10 Excellent

Karin, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. It was quiet and a nice walk into town took about 30 minutes along the river Would definitely stay again
Stayed 5 nights in Aug 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service
Well located just outside of Chamonix….. East walk to town, right next to lift to the excellent hiking options. Great view of Mount Blanc from balcony.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sherry, Racine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After finishing TMB, it was a welcome place to have a wonderful evening. The staff was helpful and kind.
Stayed 1 night in Jun 2023

10/10 Excellent

EVELYN R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful vacation retreat

The view and service was wonderful. Will definitely return and recommend it.
Stayed 1 night in Apr 2023

10/10 Excellent

Halil Cem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, large and well-maintained rooms, excellent staff and restaurant.
Stayed 4 nights in Feb 2023

8/10 Good

Ann-Catrine

Stayed 1 night in Oct 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jun 2022

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The place is beautiful and conveniently close to the center. The staff was wonderful. The restaurant was cozy and nice.
Stayed 1 night in Dec 2021

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite stay in France

Initially, we didn't quite realize the distance from downtown Chamonix to the hotel, but we ended up walking down a quiet, beautiful trail bordering a small river. Once we arrived, we made our way up to our room... And the pictures did not do it justice. The room was spacious, meticulously decorated, and so gorgeous. We had skylights in the bathroom and above the bed with views of the mountains, and ended up not wanting to leave the room at all! The entire hotel was so nice to be in and around, and will be a place we absolutely would love to revisit!
Stayed 2 nights in Oct 2021

10/10 Excellent

Frances

Stayed 1 night in Jul 2021