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Lykke Hotel & Spa Chamonix - ex Mercure

4.0 star property

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Photo gallery for Lykke Hotel & Spa Chamonix - ex Mercure

Indoor spa tub
Couples treatment rooms, body treatments, body wraps, body scrubs
Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Front of property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
39 Rue Des Allobroges, Chamonix-Mont-Blanc, 74400
  • Chamonix Church
    ‪6 min walk‬
  • Aiguille du Midi Cable Car
    ‪9 min walk‬
  • Chamonix - Planpraz Ski Lift
    ‪12 min walk‬
  • Sion (SIR)
    ‪76 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Double Room

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Double Room

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Quadruple Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Quadruple Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lykke Hotel & Spa Chamonix - ex Mercure

4-star hotel in Chamonix City Centre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Lykke Hotel & Spa Chamonix - ex Mercure offers 132 accommodations with safes and complimentary newspapers. Rooms open to balconies. Select Comfort beds feature premium bedding. 105-cm flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
Lykke Hotel & Spa Chamonix - ex Mercure features 2 hot tubs, an indoor pool, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Lykke Hotel & Spa Chamonix - ex Mercure is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Kaffe & Kro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Kaffe & Kro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 30 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaffe & Kro
  • Kaffe & Kro

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Highchair
  • In-room crib
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 105-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property comprises the main building and an annex building. The annex building is separated by a walkway.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 10 for children
  • Covered self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets not permitted in the indoor dining room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chamonix Centre Mercure
Mercure Chamonix Centre
Mercure Chamonix Centre Chamonix-Mont-Blanc
Mercure Chamonix Centre Hotel
Mercure Chamonix Centre Hotel Chamonix-Mont-Blanc
Lykke Hôtel Chamonix
Mercure Chamonix Centre
Lykke Hotel Spa Chamonix
Lykke & Chamonix Ex Mercure

Lykke Hotel & Spa Chamonix - ex Mercure Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 307 reviews
Rating 8 - Good. 79 out of 307 reviews
Rating 6 - Okay. 35 out of 307 reviews
Rating 4 - Poor. 16 out of 307 reviews
Rating 2 - Terrible. 3 out of 307 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Monica

Disliked: Cleanliness, staff & service
Probably wouldn't stay again.
For Americans it is the equivalent of staying in an Ikea hotel with terrible service. Check in unwelcoming and curt, as well as resturant and bar. Our room (140) was next to the stairs so we heard people walking up them drunk and loud late into the night, then as early as 6am familes walking down them. Ask to move to but they were all booked. Shower door did not seal properly so bathroom floor flooded They are all about being eco friendly, so much so that when we pulled the sheets back we realized our bedding had probably not been changed because there was long brown hair on it. Shower door did not seal at the bottom properly so it flooded the bathroom. Breakfast was meh. For the price there are far better places to stay. Willing to give further details if asked
Stayed 3 nights in Jan 2025

10/10 Excellent

hamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was wonderful the staff is great so nice and hou feel you are at your home
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

HARRY, Chicago

Stayed 5 nights in Dec 2024

10/10 Excellent

viviana

Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel for a Christmas trip! Thank you
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel. Beautiful room with big space. Al the decoration was warm a cozy. Helpful staff Breakfast had everything, a lot o variety and all fresh. They just need to add gluten free opticon! Hotel close to everything, literally walk distance.
Stayed 3 nights in Dec 2024

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself was lovely, the staff however were not. Me and my partner got shouted at by a member of staff and accused of stealing when we were told we could have a coffee in the morning without paying, we complained about this to the manager who didn’t seem overly interested and resolved it by saying we could have a coffee in the morning for the rest of the stay, my partner was then refused a bit of milk to put in the coffee by the members of staff and said we would have to pay for breakfast which is €22 pp if we wanted a dash of milk in our coffee. The hotel was lovely and the surrounding area was beautiful. The staff however tarnished the stay unfortunately
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect French Alps stay
Perfect place to stay visiting the French Alps. Lykke Hotel is centrally located close to good restaurants, shopping and train station and the Aguille du midi.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Liam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

Celine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything from shopping to dinning to attractions. The only thing I would say is that their pool, jaccuzzi and gym could be open later. When we are in Chamonix, we are out and about until diner time and it would be nice to go to the gym or the hammam after 8pm. Being open until 10pm would give us the options to use the property utilities. Thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This should be the hotel of choice if you stay in Chamonix. Good location and decent breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Farideh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff, shower could be bigger, air conditioning could be better. Breakfast was good but a little bit expensive for what they offer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to the train station and city center.
Stayed 1 night in Aug 2024

6/10 Okay

colin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Liked Spa. Housekeeping very poor
Stayed 11 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice location..good ckean rooms, staff overall helpful and courteous staff...beautiful views, close to town, station, Agui du midi, brevent and glacier...nice looking hotel, decent rooms, nice balconies... Cons: Breakfast very basic, no toaster, carpets worn out
Stayed 5 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - staff friendly & helpful - spa area is excellent - will stay again when next in Chamonix
Stayed 4 nights in Aug 2024

6/10 Okay

Deepak

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
There should be atleast few facilities like water and breakfast should be included in the price we paid. There was no facility provided at all.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, room comfort
Chamonix overnight
Service is exceptional by front desk and support staff. Rooms are small and dated. The room price is ok for what you are getting but restaurant is way overpriced, happy hour advertised but prices make it not worth going. Back side of hotel is not maintained anywhere close to front side. Nice spa.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great choice for us. The hotel is right next to the train station, and very close to all the shops and restaurants in the town. The room is large, comfortable and has a balcony with beautiful view. There is no fridge in the room, but there is a kettle and coffee/tea. The included breakfast was excellent. From the hotel you can easily walk to the gondolas. The Mount Brevelent gondola is a 20 minute (walk up hill). There are great hiking trails at the top, or you can just watch the paragliders. It's very easy to purchase a ticket for this gondola which opens at 8:15am. The Aiguille du Midi - Chamonix cable car is the main attraction gondola for Mont Blanc. it is very busy and you should purchase your ticket in advance. We were there in August, and the first few days were sold out for the time we wanted. This gondola is mainly for photos, but we saw a lot of experienced hikers (with ropes & ice pics). Chamonix is a great town.
Stayed 2 nights in Aug 2024

4/10 Poor

Leah

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel feels like a budget hotel - it definitely doesn’t feel like a 4 star hotel. It all needs updating - especially rooms and hallways to rooms. The service also provided by staff is not that of a 4 star. We did not have a good experience checking in. Staff extremely slow and not very attentive. Given the hotel is meant to be family friendly, simple facilities are missing such as fridges in the rooms and a laundry service - which are really useful with travelling with a young baby. Also we were not told there was height restriction for the car park - so have now damaged roof box. The hotel is pet friendly and you pay a fee, but nothing is provided for pet I.e. water bowl, a biscuit etc. these are simple and cheap things that that should be provided for a 4 star hotel when paying an extra pet fee. The only positives are location and the spa / pool. I wouldn’t book here again. The hotel is really lacking for a 4 star hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Manav Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Amazing location. Very very courteous staff. They gave me a room till 6 pm on my day of checkout
Stayed 3 nights in Jul 2024

10/10 Excellent

Louise

Stayed 3 nights in Jul 2024