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Hotel City Heart Premium

3.5 star property

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Photo gallery for Hotel City Heart Premium

2 restaurants, breakfast, lunch, dinner served; Indian cuisine
Standard Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk
Royal Suite | 1 bedroom, minibar, in-room safe, desk
Lobby
Bar (on property)

Reviews

6.0 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
$54
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
SCO 202-203-204, Chandigarh, Punjab, 160022
  • Sector 17 Market
    ‪5 min walk‬
  • Sukhna Lake
    ‪3 min drive‬
  • Elante Mall
    ‪5 min drive‬
  • Chandigarh (IXC)
    ‪14 min drive‬

Room options

View all photos for Honeymoon Suite, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Honeymoon Suite, 1 Double Bed

  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Terrace/patio

Standard Room, 1 Bedroom

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

1 bedroom, minibar, in-room safe, desk

Royal Suite

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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Interior detail

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  • Restaurant
  • Air conditioning
  • Parking available
3.6 out of 5, Good, 37 reviews
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About this property

Hotel City Heart Premium

3.5-star Chandigarh hotel, connected to a shopping center in Sector 17
Along with 2 restaurants, this hotel has a nightclub and a bar/lounge. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and self parking.
Hotel City Heart Premium offers 33 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and complimentary toiletries.

This Chandigarh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a nightclub, a rooftop terrace, and a vending machine. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Hotel City Heart Premium has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Orchid Green - Onsite restaurant.
Flavours - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Secured self parking on site (INR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 200 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Flavours
  • Orchid Green

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 600.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 200 per person
  • Secured self parking fee: INR 20 per night
  • Rollaway bed fee: INR 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

City Heart Premium
City Heart Premium Chandigarh
Hotel City Heart Premium
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel Chandigarh

Hotel City Heart Premium Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 5 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place, helpful staff.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dissatisfied

Pros: Location and service staff attitude. Food quality is mostly good. Cons: cleanliness, outdated faucets and bathroom. Smelly bed. TV not working. A small issue but I was billed for a different dish than ordered. Entire hotel was plastered with posters to observe Covid appropriate behavior; it was even advertised that they take care of sanitization of the property but we found that indifferent attitude towards the pandemic throwing caution to winds. Overall I would not recommend this place but for some reason I found the place fully booked. I guess to each his own.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay in Chandigarh

We stayed at this hotel for only a couple of nights while visiting Chandigarh. The hotel was clean, and we really appreciated that there was a bathtub, and strong A/C. The location is near many stores for shopping, a movie theatre, and great coffee -- but also you can walk or take a short rickshaw to places like The Rock Garden, The Capitol Complex, The Rose Garden, etc. The staff were also helpful in getting us a taxi to the airport. I would recommend it!

2/10 Terrible

Pardeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad reputation.

Payed parking. Very old and dirty. Below is night club. Asked for hair dryer which was huge like a vacuum cleaner. May 1960’s era.

10/10 Excellent

Pardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

8/10 Good

Mahidhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good,clean and lovely hotel to stay in.The food and service was excellent.Highly recommend for short trips in the city..
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location but disappointing stay

The overall room was average, but the sheets wer dirty and had holes, the towels were hard and scratchy. The bath, which we had been looking forward to, was so dirty and stained it was not usable, the toilet in our friends's room was broken and the shower could not be used unless hand held.

6/10 Okay

Vaibhav, Indore

Disliked: Cleanliness, staff & service, property conditions & facilities

A

It was noce to stay on 3 days. Service staff needs change the attitute towards customer expectation and requirement

4/10 Poor

Mathew, brisbane

Disliked: Cleanliness, property conditions & facilities

Great potential, Great position but unclean

Very trendy, old hotel...nothing should be changed about its fittings, fixtures and décor. The whole place could be transformed over a weekend with a solid clean, new sheets and towels, and brighter, more lively staff. The position was good for what we needed to do (middle of city)

6/10 Okay

Raman, Vancouver, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort

Decent, but not recommended

My overall stay was decent. The service of SOME employees was outstanding, however the hotel's level of cleanliness was absolutely disgusting. The bathroom towels, were disgusting, dirty and stained. The bedsheets seemed to be stale as well. Overall, the hotel has great potential but the food, cleanliness, and feel was lackluster. I would recommend to stay here only due to the convenience of the location, so if your looking for a good price, convenient location, this would work. However bring your own towels, and perhaps a pillowcase.

8/10 Good

Pramod Gupta, Mumbai

Liked: Staff & service, property conditions & facilities, room comfort

Great location with comfortable stay

our stay ay City Heart Premium,Chandigarh was great with comfortable rooms.The service was good.The food was tasty .Overall the stay was pleasurable.

4/10 Poor

Gummadi, hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No health faceut in toilet. Cleaniness of the towels supplied is not good.

2/10 Terrible

jay, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very bad experiance

very pathetic experience, reception staff is not polite and room condition is very poor and striking. not expecting such hotels in the list of expedia.

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

FUTOSHI

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

臭い

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון פשוט, בסדר גמור, קצת יקר

מלון פשוט, נקי, שירות טוב, סה"כ בסדר גמור. מחיר קצת יקר לעומת מחירי לינה בהודו. ארוחת הבוקר לא טעימה ולא מתאימה לישראלים. אין משמעות למיקום מכיוון שבכל מקרה נוסעים לגן הפסלים ולשדה התעופה באוטו. באיזור המלון מצאנו מסעדות וחנויות.