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Country Garden Phoenix Hotel Changsha

4.5 star property

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Photo gallery for Country Garden Phoenix Hotel Changsha

Indoor pool, outdoor pool
Exterior
Lobby
Aerial view
Business Double Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
No. 325 Xingsha Road, High-Tech Development Zone, Changsha, 410100
  • Shuiduhe Bridge
    ‪5 min drive‬
  • Changsha Window of the World
    ‪8 min drive‬
  • Martyrs' Park
    ‪13 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪26 min drive‬

Room options

Business Twin Room

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Double Room

Business Double Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Business Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Honeymoon Suite (Round Bed)

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

Business Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Business Suite

  • 1109 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Twin Room

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

About this property

Country Garden Phoenix Hotel Changsha

4.5-star Changsha hotel with outdoor pool
2 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a conference center.
Country Garden Phoenix Hotel Changsha offers 343 accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Refrigerators, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Country Garden Phoenix Hotel Changsha provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, the property provides a shopping center shuttle and a train station drop-off service. Complimentary self parking is available on site.

Country Garden Phoenix Hotel Changsha is a smoke-free property.

Onsite venue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Onsite venue #2 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (9,688 square feet of space)
  • Meeting rooms

Spa

  • In-room massages
  • Manicures/pedicures

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CNY 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Country Garden Phoenix Changsha
Country Garn Phoenix Changsha
Phoenix Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel
Country Garden Phoenix Hotel Changsha Changsha
Country Garden Phoenix Hotel Changsha Hotel Changsha

Country Garden Phoenix Hotel Changsha Reviews

Reviews

6.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel with spacious room & comfortable beds. Breakfast has variety of choices. Staffs are friendly, polite & helpful. However hotel doesnt look that new & locates a little far from central city or pedestrian street. Takes about 30 min driving.

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a good time to stay this hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
人生で最悪なホテル。ワーストNo.1
外観、内装はやたら洋風に仕上げてあり、最初は「安い割りにええ感じのホテルやなぁー」て思ったのもつかの間、部屋のシャワールームに他人の髪の毛の塊が転がっていて、信じられんで嗚咽(おえつ)が走った。 「おえーー!!　こんな汚いもてなしいらんで!!」一旦こんな状態を見たら、何もかもが汚く見えてくる。 部屋のカードキーも何度かざしても、全く開かず、フロントに文句ひとを言いに行ったら、対応に三人がかりで20分も待たされ、あげくの果ては「OK」の一言で終らせる始末。 やる気の無い高校生のバイトの様なスタッフは謝る気が更々無い。 「ちゃんと、カードキーが治ったか開くのを確かめに一緒に部屋まで来てくれ」と頼んでも「OK!OK!」と忙しくも無いのに門前払いの対応。本気で腹が煮え繰り返った。 室内プールも係員二人が、足を水に漬ける場所でプールサイドに置くプラスチック製のイスを30台ぐらい洗いまくり、ドロドロの水に足を漬けてプールサイドへ行った。 あまりにも気持ち悪いので、結局入らず終い。 地下一階にあるプール入り口までの通路は真っ暗で、気色悪かった。 ホテルが呼んだタクシーはぼったくりで、長沙市の五一広場まで一時間もかかり80元取られた。 帰りに道路で拾ったタクシーは、五一広場よりも遠い場所から30分でホテルに到着しタクシー料金割り増しの夜なのに50元だった。 部屋の明かりは電灯がほとんど無く、暗いので部屋の中での作業が本当にしずらいので難儀した。 レストランのスタッフも腰からシャツが丸出しのままで、英語で話しかけても眠たい顔をして対応も悪く、何かと指でアッチ、コッチと指示をする始末。 このホテルはほとんど、英語が出来ないスタッフばかり。スマホアプリで海外言語検索する能力すら無い。「よくこれで海外からの観光客を招き入れてるなぁー」と呆れてしまう。 部屋のカードキーが開かない時に、フロントに電話して来た掃除のおばはんは、自分が掃除の時に空ける為のカードキーをドア部分に当てて、開いたら知らん顔して、そのまま消え去る史上最悪の対応!! 入室前に、宿泊費を一月前にクレジットでお金を払っていたにも関わらず、デポジット(敷金)と言う奇妙なお金1,000元も現金で払わされる。 フロントを始め、スタッフが大学生のアルバイト感覚の乗りでやっているので、日本人には不向きなホテル。 レストランは下水の悪臭が漂い、とても食べるところではない。 客層悪く、スタッフの女の子にいたずらしたり、タバコを吸いながらうろうろしている輩がやたら多かった。ホテル内はタバコ臭く廊下に漂っている。 部屋内も禁煙ルームを頼んだのに、枕がたばこ臭くて眠れず頭が痛くなった。 お金を払って最悪な旅をした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净整洁
酒店在星沙地区还是不错的，只是地点稍微偏僻点。