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Grand Hyatt Changsha

4.5 star property

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Photo gallery for Grand Hyatt Changsha

Indoor pool
Grand Club Deluxe River View Room (King) | Down comforters, minibar, in-room safe, desk
Buffet
Presidential Suite | Lake view
Presidential Suite | Living area | 48-inch LCD TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Free WiFi
  • Parking included
$137
includes taxes & fees
Sep 24 - Sep 25

Explore the area

View in a map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Huangxing Walking Street
    ‪12 min walk‬
  • May Day Square
    ‪3 min drive‬
  • Hunan University
    ‪4 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪21 min drive‬

Room options

View all photos for Grand Club River View Room (King)

Down comforters, minibar, in-room safe, desk

Grand Club River View Room (King)

  • 538 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe (With Sofa Bed)

1 King Bed Deluxe (With Sofa Bed) | Down comforters, minibar, in-room safe, desk

1 King Bed Deluxe (With Sofa Bed)

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 1 King River View Family, Deluxe (With Lepetie Theme)

1 King River View Family, Deluxe (With Lepetie Theme) | Down comforters, minibar, in-room safe, desk

1 King River View Family, Deluxe (With Lepetie Theme)

  • 764 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King) | Down comforters, minibar, in-room safe, desk

Grand Deluxe River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 764 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Down comforters, minibar, in-room safe, desk

Grand Room (King)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King) | Down comforters, minibar, in-room safe, desk

Grand Club Deluxe River View Room (King)

  • 764 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Down comforters, minibar, in-room safe, desk

Grand Room (Twin)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite River Room

Down comforters, minibar, in-room safe, desk

Grand Suite River Room

  • 969 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Down comforters, minibar, in-room safe, desk

Grand Superior River View Room (Twin)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Family Suite, Deluxe (With Sofa Bed)

Down comforters, minibar, in-room safe, desk

1 King Family Suite, Deluxe (With Sofa Bed)

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, desk

Presidential Suite

  • 2680 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Grand River View Room (Twin) | Down comforters, minibar, in-room safe, desk

Grand River View Room (Twin)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite (With Lepetie Theme)

Family Suite (With Lepetie Theme) | Down comforters, minibar, in-room safe, desk

Family Suite (With Lepetie Theme)

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club Room (King)

Down comforters, minibar, in-room safe, desk

Grand Club Room (King)

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds, Deluxe (With Sofa Bed)

2 Twin Beds, Deluxe (With Sofa Bed) | Down comforters, minibar, in-room safe, desk

2 Twin Beds, Deluxe (With Sofa Bed)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Club Room (Twin)

Down comforters, minibar, in-room safe, desk

Grand Club Room (Twin)

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand River View Room (King)

Down comforters, minibar, in-room safe, desk

Grand River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Changsha

4.5-star Changsha hotel, connected to a shopping center in Tian Xin
This hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and 24-hour room service. Change of towels is available on request.
Grand Hyatt Changsha offers 354 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters. 48-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Hyatt Changsha provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Business amenities at this 4.5-star property consist of a business center, 9 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 37071 square feet (3444 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Hyatt Changsha has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Su Yuan - Onsite coffee shop.
Grand Café - This restaurant serves breakfast, lunch, and dinner. Open daily.
Xiangjiang 36 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Grand Hyatt Changsha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 3 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguell R Fung You

Very good hotel and location
Stayed 2 nights in Apr 2025

4/10 Poor

Alan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Business travel review

A modern hotel high rise. The AC is set to floor temperature (can’t be changed) so pretty difficult to sleep unless you are happy with a standard 23+ degrees. The windows can’t be opened. The room service menu seemed ok but most of the options were sold out chicken and beef so no way to tell on the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Enwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and the river. Nice place to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Xinyu

Stayed 1 night in Jul 2024

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveler
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Grand Deluxe Room Discrepancy. Room was Cold.

Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property!

Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice, but the toilet got some smell of cigarette
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

KUM HEE

Stayed 1 night in Dec 2024

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JUNHO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통 아주 좋고.. 주변 쇼핑몰 많고, 쇼핑몰고 연결되어 있습니다 . 주변에 관광지가 가깝습니다. 호텔 조식은 중국풍 음식이 대부분인데 깔끔하고 좋습니다.
Stayed 2 nights in Nov 2024

10/10 Excellent

ZHONGKUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024